LATEST POSTS

A Product Manager's Guide to Saying No

BY Holly Donohue on September 9, 2019

As a product manager you have to say no to stakeholders, a lot. Find out how to master the art of saying no with empathy, so you can maintain positive relationships and stop all those zombie ideas from haunting you. On a field trip, you speak to John, a user. John is super-engaged with your product […]

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How to Avoid Market Feedback Traps

BY Aaron Kechley on September 2, 2019

If you were to ask me whether you, as a product manager, should you always listen to market feedback? My answer would be yes, definitely. Sometimes. Here’s why. Henry Ford is famously quoted as eschewing market feedback by saying that if he’d listened to his customers, they’d have asked for faster horses.  Interestingly, I learned […]

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Good Product Management is the key to Organisational Happiness

BY Jase Clamp on August 20, 2019

A few years ago I read Tony Hsieh’s book on Zappos, a company that has been lauded for its amazing culture. In the book he shares his view on the four pillars for happiness: progress, purpose, control, and connection. Although various people have made lists of this type, this particular list has resonated the most […]

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Why Feature FOMO Stalls Product Innovation

BY Brian Crofts on August 1, 2019

Messenger apps started as the simplest way to start a conversation online. Open the app. Select a person to chat with. Go. Today, those apps have seemingly endless ways for users to engage: video chat, send gifs, send emojis, send money, use a filter, buy and sell goods, play games, talk to bots, and more. […]

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4 Product-Driven Steps to an ArtificiaI Intelligence Roadmap

BY Daniel Shenfeld on July 25, 2019

What’s so transformative about artificial intelligence (AI), anyway? Artificial intelligence (AI) is regularly breaking new ground, from DeepMind’s AlphaGo Zero teaching itself to play Go and beating human champions to text-generating algorithms so powerful that their creators at OpenAI decided not to release them publicly for fear of malicious use. While these accomplishments are rightfully generating enormous buzz and […]

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Product Management is Simple, but Very, Very Hard

BY Simon Cast on May 20, 2019

I didn’t have time to write a short letter, so I wrote a long one instead. Mark Twain At its core Product Management is about making choices between countless possibilities to deliver value to the end user while meeting organisational goals and constraints. Simple huh? But not straightforward, nor easy to achieve. Indeed, this is […]

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What Monzo Learned From Scaling its Lending Team

BY Richard Cadman on May 13, 2019

I’m a product manager at Monzo. We’re a UK-based bank and our mission is to make money work for everyone. We recently reached 1,800,000 current account customers – after launching in January 2018 – and are focusing on growing our user base and revenue. We’re currently profitable on a per user basis, but not overall as […]

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Product Strategy, the Missing Link by Nicholas Goubert

BY Graeme Goulden on April 19, 2019

It may be obvious, but defining your strategy, goals, and mission is something we all need to have rooted at the heart of everything we do – but it’s very easy to get pulled in countless different directions while we try to deliver against these. In this talk at MTP Engage Manchester, VP of Digital […]

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Prioritization: How to get rid of Those Pesky Bugs?

BY Emily Tate on March 18, 2019

As a product consultant and trainer, I hear a lot of similar questions over and over. Many are what you might expect and are regularly debated on Twitter: “What’s the difference between a product manager and a product owner?” “How should I manage my roadmap?” “Do product managers need to know how to code?” But […]

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A Product Manager's Approach to Building Integrations for SaaS Software

BY Rajat Harlalka on March 7, 2019

Software as a service (SaaS) has become much more attractive to customers as SaaS companies embrace the idea of offering rich integrations with other platforms. All of which means that open APIs have become an important aspect in driving growth, because a stellar API means that it becomes easier to integrate with your SaaS. Easy […]

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