Balance speed and safety in HealthTech – Brigitte West (Director of Product Strategy, DrDoctor)
In this episode of The Product Experience, Lily Smith and Randy Silver speak with Brigitte West, Director of Product at DrDoctor. Bridget shares how Dr. Doctor navigates the complexity of NHS healthcare, builds clinically safe and evidence-driven products, and applies AI to solve real operational challenges. Featured Links: Follow Brigitte on LinkedIn | DrDoctor | European Commission Public Health ‘Artificial Intelligence


Top product management resources for Summer 2025
Whether you’re brushing up on fundamentals or exploring new trends, the resources below will help you level up as a product manager. We’ve curated a few books, podcasts, and papers across key areas in product, with a mix of recent releases and a few timeless classics. What is your favourite product resource? We’d love to


Sunday Rewind – Product Systems: How to manufacture lightning in a bottle by Oji Udezue
In his keynote session at #mtpcon SF+Americas 2022 Oji Udezue, then Product Lead at Twitter, examines the key elements needed to create product systems that elevate everyone. Oji describes the ideal product system as one which is explicit, responsive and malleable, and “allows us to create great products on autopilot”, delivering reliable hitmakers. It should


Three product lessons from INDUSTRY that changed how we build products
It’s only a few months until our flagship North American conference, INDUSTRY. We thought it would be timely to take a trip down memory lane to look back on some of our favourite talks that have changed the way we build great products. Customer obsession pays Few talks have better captured the spirit of experimentation


YouTube pushes back against AI content while OpenAI browser to challenge Chrome: This week’s news roundup
YouTube pushes back against AI and comes down on the side of human creativity and originality, while OpenAI’s browser will integrate AI features into the core product. YouTube looks to stem the tide of AI slop In a pushback against repetitive mass-produced content, YouTube is adjusting its monetisation policy next week and will require creators


How to turn mistakes into team growth as a product leader
Ten years ago, in my first role as a testing engineer at a travel platform in India, I made what felt like a career-ending mistake. While testing a new “custom discount promotion” feature for hotel partners, I accidentally deployed a test scenario to production instead of our staging environment. Within minutes, every hotel room across


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