Building Product in a Post-GDPR World
It’s GDPR week! Keep Calm and Manage Data Responsibly! I’m not going to go into an exhaustive breakdown of exactly what GDPR is, as there are plenty of other perfectly good posts about that. I’m also going to avoid – wherever possible – the legalese and specific jargon that comes with it. By this point, […]
What Blocks our Empathy in the Design Thinking Process?
Empathy is the foundation of the whole Design Thinking process. Putting ourselves in someone else’s shoes enhances our ability to receive and process information, which helps us understand how other people experience the world. As a product designer, I know that empathy helps me to recognise the difficulties that people face, alongside their needs and […]
Product Owner vs Product Manager: Worry About Outcomes not Titles
Over the past year I’ve worked with hundreds of product managers in dozens of companies, and there’s been one question that has sounded like a persistent drum beat: “What is the difference between the role of a product owner and a product manager?”. When confronted with this question, I used to hesitate, because from company […]
What is Self-Awareness and why Should you Care?
The biggest opportunity for improvement – in business, at home, and in life – is awareness. Alan Mulally, former CEO of Ford Motor Company In 2006, Alan Mulally took over as president and CEO of a struggling Ford Motor Company. Ford’s glory days as one of America’s top automotive companies were a distant past, and the […]
Clumsy Colossus or Gentle Giant by Julia Whitney
At this year’s MTP Engage conference in Hamburg executive coach Julia Whitney delivered a well-received keynote on psychological safety, as many studies have shown it to be the most critical factor in building high-performance teams. As product managers we can ruin our team’s speed by “threatening” our team members. Most of the time we do so without […]