AI Product Manager, Open AgenticOpen Agentic is where we're building the next generation of AI products for insurance — products that can reshape how insurance is distributed, understood and managed. Through partnerships with brands including Avios and MoneySuperMarket, we already have AI products live in the market with household names.We're hiring two AI Product Managers to help us 10x the pace. You'll work directly with the Director of Product, Open Agentic, on some of the highest-profile products in the company, with significant autonomy and end-to-end ownership. You'll build to prove an idea with working prototypes, then work with our engineering team to take it into production.Think startup within a startup: high agency, high visibility, very little bureaucracy and lots of room to grow.What you'll doThis is a hands-on product role — as much about deciding what to build as building it. You'll work across product thinking, prototyping, engineering, AI, UX and deployment rather than owning one narrow part of the stack.Current Open Agentic product areas include:<ul><li>Global Product Graph, our structured intelligence layer for insurance products.</li><li>Companion, our consumer-facing AI agent. Today it guides customers through buying insurance. Before long, it should let them put their insurance on autopilot.</li><li>AI distribution, including ChatGPT Apps, MCP quote integrations and partner deployments.</li><li>Agentic Safety Platform, which helps companies evaluate, monitor and manage customer-facing AI deployments.</li></ul>We don't expect these to be the only things you'll work on. Part of the role is helping us discover and build what comes next.You'll:<ul><li>Take ambiguous product ideas and turn them into working software.</li><li>Decide what to build now, what to defer and what not to build at all.</li><li>Ship quickly, get things in front of real users and iterate on what you learn.</li><li>Own products beyond the prototype — from zero to one, then from one to 100.</li><li>Talk to customers and partners to find the problem worth solving, not just to validate a solution.</li><li>Own the Global Product Graph — the ontology, the data, and the workflows that keep it accurate.</li><li>Develop the insurance intelligence on top of it: product scoring, compliance evaluations, and what "good" means for a regulated AI deployment.</li><li>Help shape both what Open Agentic builds and how we build it.</li></ul>Within your first three months, we'd like you to have taken meaningful ownership of an AI-native product and shipped it. Within six months, to be owning a major product or workstream end-to-end and taking it towards real customer adoption and revenue.Who we're looking forWe're looking for builders — people who get excited by a blank page, move quickly and naturally take ownership when something needs doing.You'll probably have an engineering or computer science background and be able to build things yourself, but your ambitions sit in product: more interested in whether we're building the right thing than in owning the system that runs it.You're probably more excited by the product and commercial applications than by perfecting the engineering, and you want the next few years to grow your product and commercial mind rather than your engineering craft.You can build. You should be able to show us something you've personally built and deployed — we don't care whether it has 1 user (you) or 10 million — and explain how it works and the trade-offs you accepted. We're not asking you to own production systems. We are asking that you can prove an idea without needing a team.You have product judgment. You start from the problem and who has it, not the feature. You're opinionated about what to build, comfortable arguing for what to leave out, and you can say how you'd know whether it worked. You notice when something feels bad — good UX, design and clear communication matter to you alongside good engineering — and you care whether people actually use the thing, not only whether the You're AI-native. AI isn't something you recently added to your workflow because everyone else is talking about it — it's already fundamentally changed the way you build. You're deeply comfortable with tools such as Claude Code, the latest coding models, agentic development workflows and platforms such as Vercel, and you have opinions about which are good at what. You've also built with models rather than just alongside them, and know where they're reliable and where they aren't. You keep up with new models and research because you find the space genuinely exciting, and you have a view on where it's going.You have high agency. You don't need a perfectly written PRD, detailed Jira tickets and three meetings before you can start. You're comfortable with: "Here's the problem. Go figure out what we should build."You're hungry to grow. You'll probably have 2+ years building products, but we're far more interested in what you've done than how long you've worked or what credentials you have.Nice to haveNone of this is required, but any of it is useful: insurance, financial services or another regulated industry; shipping AI or ML products in production; evaluations, model judging, red-teaming or guardrails; knowledge graphs, structured extraction or retrieval; Python, TypeScript and modern cloud infrastructure; or fast-moving startup experience.Why join?We have AI products live with household-name brands, real customers using them and the regulatory groundwork in place to deploy AI safely in insurance. What we want next is pace — more products, shipped faster, on foundations that already exist.You'll get:<ul><li>Real ownership: take products that matter to Open's future from an idea to something customers pay for.</li><li>Direct access to leadership: work with the Director of Product and closely with senior leadership, on work seen across the company and by major external partners.</li><li>Speed: a small team where good ideas become live products quickly, using the best available AI tools rather than legacy ways of working.</li><li>Room to grow: as Open Agentic scales, your scope should scale with it.</li><li>Competitive compensation, including share options, so everyone shares in our success.</li><li>Flexible working, paid company parental leave and a personal development allowance.</li></ul>If you want a narrowly defined role where somebody else decides what gets built, this probably isn't the right job.If you want to build things from scratch, ship constantly and have an outsized impact on an AI business that's already live and about to get a lot bigger, we'd like to meet you.Role locationBased in our Marylebone office in London, hybrid, with at least three days a week in the office, a rhythm that supports collaboration and the fast, high-trust culture we're building.You'll work with colleagues across the UK and Australia, including our broader Product and Engineering teams.You'll need the right to work in the United Kingdom.How to applySend us your CV, but don't write a cover letter. Instead, answer three short questions:<ol><li>Send us a link to something you've built and deployed recently — a side project, website, tool or something professional. In 20 words or fewer, what is it and what did you personally do?</li><li>What's your current preferred coding model / AI development setup? Tell us why in 20 words or fewer.</li><li>One AI product or tool that you love — not ChatGPT or Claude. Why, in 20 words or fewer.</li></ol>Don't overthink the answers. We're just looking for genuine builders with curiosity and opinions.Interview processWe want the process to be fast, practical and representative of the actual job. There's no algorithm trivia and no whiteboard coding test.<ol><li>Initial conversation with the Director of Product, Open Agentic — what you've built, how you work and what you're looking for next.</li><li>A take-home build. We'll give you a real Open Agentic product problem and ask you to build and deploy something, using Claude Code or whatever tools you like. Then you'll walk us through it with a small group from product and engineering.</li><li>Final conversation with Open's co-CEOs, focused on ambition, culture and where you want to grow.</li></ol>We want to move quickly when we find exceptional people.More about usInsurance is one of the world's least digitally mature industries: confusing, paper-based and heavily intermediated. We launched in Australia in 2016 to digitise the entire process, opened our London office in 2022 and our Manchester office this year. We're a Certified B Corporation with a team across the UK, Australia and New Zealand.We do this through three products. Open Embedded lets businesses offer insurance directly inside their own apps and websites. Open Agentic uses AI safely and responsibly to guide customers through buying a policy, answering questions in plain English. Open Intel spots the moments when someone is most likely to need cover — like buying a car or moving house — and helps us reach them at the right time.Diverse perspectives and lived experiences make us better at what we do. If your CV doesn't tick every box, apply anyway. Let us know if you need any adjustments through the process and we'll make it work.Open is for builders — people who are intellectually curious, courageous and reject the idea that "it can't be done". If that sounds like you, apply and let's build the future of insurance together.

AI Product Manager

Job OverviewAt Relativity, we build platforms that help our customers find the truth in complex data and act on it with confidence. We are hiring a Senior Product Manager to join our Automation Services and Infrastructure organization, overseeing the teams responsible for the platform capabilities that power RelativityOne. This role spans automation, critical security primitives, cloud-native infrastructure, and AI-powered extensibility: the governed operational foundation that reliably powers the agents, tools, and experiences delivering Legal Data Intelligence. You will define product direction, establish clear product health and success indicators, and partner closely with engineering and cross-functional stakeholders to deliver resilient, secure, and scalable platform solutions. A successful candidate brings a strong technical foundation, a customer-centric mindset, and exceptional communication skills, intrinsic adoption of AI into workflow, along with proven experience leading through influence and collaborating across product, engineering, and partner teams. If you enjoy building for builders, we'd love to talk!Job Description and RequirementsRole Responsibilities:Own it: strong product execution across the lifecycle <ul><li>Own the roadmap and backlog. Sequence work based on customer impact, technical dependencies, and business priorities. </li></ul><ul><li>Define what "done" looks like and hold to it. Regardless of whether the work is an early incubation, a platform capability driving active migration, or a mature product managing adoption at scale. The phase changes; the ownership standard does not. </li></ul><ul><li>Get it in front of real customers or internal consumers early and often. Run structured discovery with developers, engineering teams, and ISVs to surface what is not working, validate what is, and generate the evidence that drives the roadmap. </li></ul><ul><li>Make hard scope calls. Own the triage of what ships this quarter, what is a future bet, and what is out. Make those calls transparently, document the reasoning, and keep momentum. </li></ul><ul><li>Drive velocity while holding the quality bar. Your customers - and the engineering teams that depend on your platform - need to defend their work downstream. Platform bugs compound. Hold the shipping cadence and the reliability standard together. </li></ul><ul><li>Know when you are managing discovery versus managing adoption. Launching a net-new capability requires different instincts than scaling an existing one from 10% to 50% of customers. Apply the right model for where the product is, not where you wish it were. </li></ul>Build the right thing: platform-first product thinking <ul><li>Define what the capability means for the developers and end users who depend on it. Platform PMs own things others build on - a wrong decision in versioning, access control, or API design compounds across dozens of teams. Build for long-term stability, not just the next release. </li></ul><ul><li>Design for the human-in-the-loop. Whether in AI-driven workflows, permission management, or automation pipelines - the right escalation path, governance signal, and audit trail make operators more capable. Build for that model deliberately. </li></ul><ul><li>Treat trust as a product foundation. Security, auditability, and platform governance are the moat. Partner with engineering and security to keep defensibility a first-class design constraint from day one. </li></ul><ul><li>Use AI as a force multiplier. Use AI capabilities - in prototyping, research synthesis, spec drafting, and customer insight - to move faster. Model this for the team and share your innovations with the rest of the organizations because we'er all learning and in this together! </li></ul>Contribute to the right ecosystem <ul><li>Define the platform patterns that scale. Working with engineering and architecture, apply the contracts and governance boundaries that let internal and external builders develop on a stable, well-governed surface. Versioning, security, capability scoping, and backward compatibility are product decisions that compound. </li></ul><ul><li>Translate the platform to its builders. Turn technical concepts - cloud-native migration patterns, API security models, AI extensibility standards - into narratives that resonate with developers, domain experts, and buyers. </li></ul><ul><li>Develop customer-facing documentation, enablement guides, and release notes for platform capabilities. Capture best practices from early adopters and package them into reusable assets that accelerate adoption. </li></ul>Lead through influence: cross-functional and data-driven <ul><li>Be the connective tissue across product, engineering, and go-to-market for your area. Hold the picture across the development experience, runtime governance, distribution, and customer value. Pull the right people together, keep them aligned, and clear the blockers. </li></ul><ul><li>Track the right metrics. Adoption, migration progress, platform reliability, and time to first successful integration. Define the leading indicators before the lagging ones catch up. </li></ul><ul><li>Communicate progress and risks clearly. Report what you know, what you do not, and what you need - to your leadership, your engineering partners, and your customers. </li></ul> Minimum qualifications <ul><li>7+ years in software product management, with demonstrated ownership across more than one product lifecycle stage - incubation, active migration, or scaled adoption. </li></ul><ul><li>Demonstrated ability to deliver through ambiguity: you have defined scope under uncertainty, made hard prioritization calls, and shipped with customers in hand. </li></ul><ul><li>Experience with developer-facing or platform-facing products - APIs, SDKs, extension frameworks, security primitives, or cloud infrastructure - with measurable adoption. </li></ul><ul><li>Hands-on experience with cloud platform architecture (Azure preferred) and comfort in technical discussions around distributed systems, platform APIs, and cloud-native design. Working knowledge of AI-enabled platform patterns - developer tooling, agentic workflows, or AI-native services - and where reliability and governance constraints bind. </li></ul><ul><li>Solid understanding of the software development lifecycle and modern delivery practices, including experience in AI-powered SDLC environments where agentic tooling is part of how the work gets done. </li></ul><ul><li>Data-driven: you use data to set goals, size bets, monitor product health, and change course. </li></ul><ul><li>Strong communicator across technical and non-technical audiences. You translate complex platform and infrastructure concepts into clear customer and business outcomes. </li></ul><ul><li>Active user of AI tools to prototype, synthesize research, draft specs, and move faster. This is how the work gets done here. </li></ul><ul><li>Comfortable working alongside or mentoring junior product managers - you've contributed to someone's growth as a PM, even without a formal reporting relationship. </li></ul> Preferred qualifications <ul><li>Background in legal technology, eDiscovery, compliance, or another domain defined by complex, high-stakes workflows where defensibility, reproducibility, and audit trails are first-class requirements. </li></ul><ul><li>Experience with cloud-native platform migrations: moving workloads off legacy frameworks onto modern compute, storage, and auth primitives. </li></ul><ul><li>Familiarity with emerging AI integration standards such as Model Context Protocol (MCP) or Agent-to-Agent (A2A) and how they shape platform extensibility. </li></ul><ul><li>Experience building on or contributing to developer ecosystems, partner integrations, or extensibility platforms at enterprise SaaS scale. </li></ul><ul><li>A technical foundation (computer science, engineering, data science, or equivalent) that lets you work credibly with senior engineers. </li></ul>Relativity is committed to competitive, fair, and equitable compensation practices.This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.The expected salary range for this role is between following values:$140,000 and $210,000The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Required Skills:Agile Methodology, Innovation, Leadership, Market Research, Market Strategy, Product Development, Product Management, Roadmapping, Team Leadership, User Experience (UX)

Senior Product Manager - Platform & Automation

Job OverviewRelativity is a leading legal data intelligence company building AI technology that helps organizations organize data, discover the truth, and act on it with confidence. Over two decades, the company has built the most trusted platform in legal data, earning deep relationships with the world's leading law firms, corporations, and government agencies, and managing petabytes of the most sensitive data in existence. That foundation is now being turned into something larger: The AI platform for legal data intelligence. The Relativity Intelligence Model is the architecture for that transformation. At its base is the Foundational Layer (Relativity's shared data platform serving all AI applications). Five primitives give AI agents the structure, meaning, and retrieval capability they need to reason over legal data at scale: Files, Ontology, Data Capabilities, Knowledge/Metadata, and Query Plane. Relativity's Data Intelligence Foundation engineering org is building this layer. The product leadership that shapes it, drives adoption across Relativity's product teams, and builds the PM discipline to own it long-term. That's this role. The Director of Product Management, Data Intelligence Foundation is one of the highest-leverage product roles at Relativity. The Foundational Layer is what makes every Relativity aiR application smarter, every agent more reliable, and every Relativity product team faster. Getting it right matters enormously.Job Description and RequirementsWhat you'll own The full PM layer across multiple engineering orgs: <ul><li>Files / Natives: The storage primitive for legal documents, images, and native files. You define the substrate that makes immutable legal data consistently accessible across every product, partner integration, and AI workflow, with the SLAs, access contracts, and API surface that teams can build on with confidence. The underlying data primitives are the foundation; the degree to which the retrieval layer (Query Plane) matches this structure determines how easily the organization can navigate between "slow data" and "fast data" use cases. </li></ul><ul><li>Ontology / Relationship: The semantic layer of the Relativity Intelligence Model. Ontology encodes meaning: what kinds of things exist in legal data and how they relate, so that AI agents can reason, not just query. You define what Relativity's Ontology becomes: the entities, relationships, and contracts that give every Skill and Agent a shared vocabulary for legal data. </li></ul><ul><li>Data Capabilities: Reporting, Audit, and internal data infrastructure. The operational backbone that makes the platform observable, auditable, and explainable. These are non-negotiable properties in legal data intelligence use cases. </li></ul><ul><li>Knowledge / Metadata: The core data model that every product team, customer, and integration partner works with. A unified materialized document layer, consistent across all workspaces, is the mandate. Your roadmap evolves this surface to serve AI application teams as first-class consumers alongside the users who have relied on it for years. </li></ul><ul><li>Query Plane: One of the most performance-sensitive and strategically important services in the product. The mandate is a unified retrieval pillar with a rich materialized document layer: standardized ingestion APIs independent of data source, hybrid retrieval (lexical + vector) with reranking, chunking as a managed capability, and tiered storage (cold/warm/hot). </li></ul>Minimum qualifications <ul><li>12+ years in product management; 5+ years leading platform or infrastructure PM organizations </li></ul><ul><li>Deep fluency with data platform primitives, including storage systems, metadata layers, knowledge graphs, query engines, or equivalent. You can design an API contract, contribute to engineering scope decisions, and articulate the trade-offs in a data consistency model. </li></ul><ul><li>Demonstrated ability to manage and build a PM team through hiring, leveling, and establishing product practice for a new domain </li></ul><ul><li>Bachelor's degree in Business, Computer Science, Engineering, or Design, or comparable work experience </li></ul>Preferred qualifications <ul><li>Experience building at companies where the data platform is the product, not a supporting system. Snowflake, Databricks, Elastic, MongoDB, Palantir, and similar are strong indicators of the right background. </li></ul><ul><li>Experience building for AI systems, agents, or ML pipelines as primary consumers. You understand what a model needs from data that a human doesn't, and you design for both. </li></ul>Ways of working <ul><li>Engineering credibility is paramount. You will be in technical discussions with skilled and knowledgeable engineering leaders regularly. You need to be a peer in those conversations, not a relay. </li></ul><ul><li>Organizational cadence. You establish the operating rhythm for a multi-pillar PM org: the forum structure, planning cadence, and decision frameworks that let the team move with velocity and alignment. When priorities conflict across pillars, you hold the trade-off clearly and resolve it cleanly. </li></ul><ul><li>Internal GTM ownership. Adoption of the Foundational Layer means every product team at Relativity builds with it. You define how internal teams discover, integrate, and get value from platform services, and you measure it. This is a product strategy job and a change management job simultaneously. </li></ul><ul><li>Coaching a scaling PM org. You build PM capability, not just PM headcount, leveling people up while running at speed. </li></ul><ul><li>Cross-functional influence without authority. You don't control the teams that need to adopt what you build. You make the new path clearly better and bring teams along through clarity, evidence, and trust. </li></ul><ul><li>Directional clarity under ambiguity. Several of these primitives are being defined as the engineering teams build. You make good decisions with incomplete information and update them when required. </li></ul><ul><li>Legal domain expertise is not required. However, internalizing why defensibility, chain of custody, and auditability are first-class design requirements. </li></ul>Relativity is committed to competitive, fair, and equitable compensation practices.This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.The expected salary range for this role is between following values:$188,000 and $282,000The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Director, Product Management - Data Intelligence Foundation

<h2>About Platform 195</h2>Platform 195 builds and operates retail media and marketing technology for the travel industry. Our platform lets airlines, tour operators, OTA’s, hotel groups and destinations sell, serve and measure advertising across their own digital channels, audiences and beyond.We work with some of the best-known names in European travel. Our team combines deep travel media expertise with a modern ad tech and cloud data stack. We're now expanding into data and AI-driven products, so the problems we solve are getting broader, and we're growing the product team to match.<h2>The role</h2>This is a hands-on product role in a small team where everyone rolls their sleeves up. You'll work across two areas: product delivery alongside our product leads, and technical implementation and platform operations alongside our Platform Manager. You'll also work directly with clients, gathering their feedback and helping them get the most from the platform.You'll own work end to end rather than passing it on. That means taking feedback, bugs and features from first report through to release, configuring the platform for clients, and digging into a client's tech stack if any issue arises with the integration.Some days you'll be writing release notes, chasing a bug or tidying the backlog; others you'll be scoping a new feature or leading a client launch. If you're happy doing both, you'll learn fast and take on more.We're also building AI and automation into both our platform and how we work. You'll help shape that: configuring and testing AI-assisted features for clients, finding where automation can take repetitive work off the team, and being honest about where it doesn't help. We care more about whether something works than whether it's AI.<h2>What you'll do</h2>1. Product ownership and delivery<ul><li>Gather requirements from internal and external users and turn them into well-scoped user stories with clear acceptance criteria.</li><li>Own bugs and feature requests end to end: reproduce, specify, work with engineering, test and confirm the outcome with the user.</li><li>Keep the delivery board healthy and take an active part in planning, refinement and reviews, so priorities, status and ownership are always clear.</li><li>Take on discovery and preliminary scoping for larger roadmap items, working towards owning them outright.</li><li>Contribute to product documentation and release notes.</li></ul>2. Technical implementation and platform operations<ul><li>Lead the technical side of new client implementations: integration with our APIs, configuration, testing and launch.</li><li>Work through client tech stacks to diagnose and fix integration and configuration issues.</li><li>Handle client-specific platform configuration, including AI-assisted and automated workflows.</li><li>Drive client adoption alongside our client services team: onboarding, training materials and enablement sessions.</li></ul>3. Product insight and data<ul><li>Get full value from our product analytics and embedded analytics tooling: tracking, dashboards and regular insight reporting.</li><li>Turn usage data into evidence that sharpens prioritisation and speeds up how quickly we find and fix issues.</li><li>Help us build a stronger data foundation for product decisions.</li></ul>4. Technical support and triage<ul><li>Act as a technical point of contact for platform users, triaging requests and routing them to the right place.</li><li>Spot recurring issues and turn them into product fixes or documentation, so the same question doesn't come back.</li></ul><h2>How you'll grow</h2>You'll join a small team where what you take on is limited only by what you can show you can handle. You'll start by owning support, delivery and implementation work end to end. As you prove yourself, you'll take on larger features and more of the roadmap, including work the business depends on. As the team grows, so does the role.<h2>What we're looking for</h2><ul><li>2–4 years' experience in a technical, product, analyst, solutions or ad operations role, with a track record of delivering results and seeing things through when they get difficult.</li><li>A roll-your-sleeves-up attitude. You're as willing to chase a bug or update documentation as you are to scope a new feature.</li><li>Self-directed and quick to learn. You can get to grips with an unfamiliar, API-driven system and work things out without waiting to be told.</li><li>Curious and comfortable with ambiguity. You ask good questions, test assumptions and make progress when the answer isn't obvious.</li><li>A technical mindset. You're comfortable reading API documentation, working with JSON configuration and using browser developer tools to debug.</li><li>Experience turning user problems into clear written requirements or tickets that engineers can build from.</li><li>Confidence working directly with clients and non-technical users, explaining technical issues in plain language.</li><li>A practical, critical approach to new tools, AI included. You're curious enough to try things and sceptical enough to check the output.</li></ul>You might come from ad tech or ad operations, SaaS or e-commerce product teams, analytics or business intelligence, solutions engineering or development. What matters most is how quickly you learn and how you approach problems.<h2>Nice to have</h2><ul><li>Experience in digital advertising, ad tech or ad operations</li><li>Experience with B2B SaaS, e-commerce or business intelligence platforms.</li><li>Retail media or travel industry experience.</li><li>Experience with product analytics tools and setting up event tracking.</li><li>Familiarity with agile delivery and tools such as Jira.</li></ul><h2>Life at Platform 195</h2>We’re a small and growing team that punches well above our weight in travel retail media and marketing, which means every person here has real impact, and we look after the people who make that happen. As well as a great social programme, we have an employee benefits scheme built around extra leave the longer you stay, your birthday off, hybrid working, and more.

Technical Product Manager

The Short VersionWho we’re looking for: An AI Product Builder who thinks in terms of problems, systems, and leverage — and is excited to use AI to turn ideas into working solutions. You’re someone who likes getting your hands dirty, experimenting with new tools, and building and testing solutions quickly, with a strong bias toward action and real-world validation.What the role is about: At Kraftshala, you’ll work on problems across student experience, revenue (admissions, sales, marketing), and internal operations. You’ll identify opportunities, figure out what to build, and use AI, automation, and modern tools to turn ideas into working products, workflows, and systems. You’ll work closely with product and engineering teams to take validated solutions from prototype to production.What makes this role meaningful: Rather than spending most of your time writing requirements or waiting for development cycles, you’ll be expected to experiment, prototype, ship, and learn quickly.Why you should apply:<ul><li>Build things that actually get used — products, tools, workflows, and automations that solve real problems for students and teams at Kraftshala.</li><li>Go from idea to working solution fast — use AI and modern development tools to prototype, test, and ship instead of waiting around for long development cycles.</li><li>Own problems, not just tasks — take an idea from identifying the problem to building the solution and seeing what impact it creates.</li><li>Work on problems that matter — across student experience, revenue, and internal operations, alongside product, engineering, and business teams.</li><li>Get to build across the stack — from understanding users and business problems to prototyping, testing, and shipping solutions with AI and modern technology.</li></ul>If you’re someone who sees a problem and immediately wants to figure out how to build a better way, this role is for you.About us: Kraftshala is India’s largest higher-education institution in terms of marketing placements, with a 94% placement rate, and we are gunning to become the world’s largest career launchpad, across domains.We’re backed by a number of eminent investors including ex-unicorn startup founders and CXOs of global giants like RedBus, NoBroker, Nestlé, and Performics.The Detailed VersionAs an AI Product Builder at Kraftshala, you’ll be at the intersection of product, technology, and business. You’ll work closely with teams across the organisation to understand how they work, spot opportunities for improvement, and build solutions that make a meaningful difference.You’ll be expected to move quickly from understanding to experimentation — using AI and modern tools to explore different approaches, build prototypes, and learn what works. As solutions take shape, you’ll work with the right teams to refine, scale, and improve them.A core expectation in this role is the ability to build quickly and learn through experimentation — using AI-assisted development, LLMs, APIs, integrations, automation, and modular systems to turn ideas into usable solutions, validate them in real contexts, and iterate based on what you learn.What you’ll own:<ul><li>Find &amp; Understand Problems: Work with users and teams to identify meaningful problems, understand what’s causing them, and figure out what is worth solving.</li><li>Build &amp; Prototype: Turn ideas into working prototypes, tools, workflows, and automations using AI and modern development tools. Metrics to measure: Time from idea to prototype, number of experiments shipped</li><li>Test &amp; Iterate: Put what you build in front of real users, learn from feedback and data, and improve the solution based on what you learn. Metrics to measure: Adoption, iteration velocity, solution effectiveness</li><li>Ship &amp; Improve: Work with product and engineering teams to take validated solutions into production and continuously improve them based on usage and impact. Metrics to measure: Delivery speed, adoption, business impact </li></ul>How you’ll operate:<ul><li>You move fluidly between understanding the problem and building the solution</li><li>You use AI as a force multiplier across research, prototyping, development, and execution</li><li>You default to building and testing, rather than spending too long planning</li><li>You’re comfortable trying things that may not work and iterating quickly</li><li>You prioritize speed to insight and usable output over perfect upfront planning</li><li>You think in systems, not just features</li><li>You care about what happens after something is built — adoption, impact, and outcomes </li></ul>Monthly OutcomesMonth 1:<ul><li>Build a strong understanding of Kraftshala’s users, systems, and business priorities</li><li>Identify and validate meaningful problems worth solving</li><li>Build and ship at least one small prototype, automation, or workflow improvement</li></ul>Month 2:<ul><li>Own a problem from understanding to solution</li><li>Build, test, and iterate on prototypes using AI and modern tools</li><li>Ship at least one meaningful product, workflow, or automation improvement</li></ul>Month 3+:<ul><li>Take on increasingly complex problems and build solutions with greater autonomy</li><li>Run faster build-test-learn cycles and improve what you ship based on real-world feedback</li><li>Deliver solutions that create measurable improvements in user experience, revenue, or operational efficiency </li></ul>Must Haves:<ul><li>1–2 years of experience in Product, a builder, technical, or closely related role — startup experience is a plus. (We’re not fussed about the exact years of experience, as that’s just a proxy for your skill level.)</li><li>Have built and shipped something — a digital product, tool, prototype, workflow, automation, or similar.</li><li>Hands-on experience with AI-assisted development, APIs, automation, no-code/low-code, or modern development tools.</li><li>Strong problem-solving skills and a bias for action.</li><li>Comfortable with ambiguity and fast-moving contexts.</li><li>Strong user empathy, product intuition, and communication skills. </li></ul>Selection Process: As a small team, we must get to know each other before taking the leap. We want to ensure you succeed in your role within our team. Each conversation with us will last about 30-60 minutes.Setting Expectations: This will be a call to understand your profile briefly and share the details of the selection process.Technical Exercise: This is a specific assessment designed to evaluate your fit for this role Conversation 1: This will be a detailed assessment review conversation to go over your submission for the technical exercise along with other competencies required for the role.Conversation 2: A conversation with our CEO to ensure that there is a fit with the Kraftshala Kode.Extending an offer: If all goes well, we will extend an offer that will mention the relevant details.Location:DelhiKnow more about Kraftshala’s philosophy, culture and investors <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.kraftshala.com/kraftshala-careers/">here.</a>

AI Product Builder

What you’ll doThe Digital Director – Products &amp; Delivery is the single accountable leader for what Notting Hill Genesis (NHG) delivers in digital services, how those services are designed or sourced, and how well they are adopted and improved over time. The role delivers NHG’s Digital Mission by partnering with residents and staff to create simple, trusted services that improve access and remove barriers. It translates organisational priorities into scalable digital change, balancing user need, pace, risk and value, while ensuring services, whether built internally or procured, are secure, operable, well integrated and supported by clear evidence of benefitHow you’ll do it<ul><li>You will build and lead a high-performing team, setting clear expectations for accountability, judgement, behaviour and outcomes. You will operate as a visible leader, spending a minimum of two days per week onsite with teams, stakeholders and delivery partners to build trust, support timely decisions and reinforce NHG's values.</li><li>You will be accountable for the digital product portfolio, service design approach and roadmaps, ensuring they are shaped and maintained through the Head of Digital Products, business owners and relevant service owners. In partnership, you will determine which services NHG should build, buy or adapt to deliver the greatest value, making trade-offs across demand, risk, capacity and dependencies so the organisation can absorb and sustain digital change.</li><li>You will remain the senior accountable digital technology authority for products and delivery, ensuring architecture, engineering, integration and AI-enabled service decisions are valid, governed and proportionate through the appropriate professional leads and assurance routes. You will ensure product, design and architectural standards are set, maintained and aligned with enterprise requirements, including code quality, operability and reuse where code is developed.</li><li>You will be accountable for service design, adoption and sustained use, ensuring these disciplines are led through the Head of Digital Products and informed by resident, staff and operational insight. You will drive continuous improvement through user experience, service data and operational evidence.</li><li>You will ensure all digital initiatives have clear, measurable benefits that can be evidenced, applying financial discipline to investment and delivery decisions so resources are directed to the highest-value outcomes.</li><li>You will hold vendors and delivery partners accountable for quality, outcomes, value for money and knowledge transfer, ensuring externally sourced products meet NHG's needs and strengthen internal capability.</li><li>You will work with the Head of Digital Operations, the Director of Digital Operations and relevant service owners to ensure digital services, whether built internally or sourced externally, are supportable, secure, well integrated and ready for live operation. You will ensure service dependencies are understood and met, operational acceptance criteria and business-as-usual support arrangements are in place, and unresolved operational risks are addressed before services move into production.</li><li>You will own the product and delivery policy, standards and procedural content for your area of accountability, ensuring it is aligned to the NHG Digital policy-management framework and that compliance evidence is maintained through the agreed governance route.</li><li>You will follow all relevant NHG and statutory policies and procedures, including health and safety and financial regulations.</li></ul>The ideal candidateWe believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. Essential:<ul><li>Substantial senior leadership experience in digital products, service design, technology delivery or transformation, with accountability for people, budgets, risk and outcomes.</li><li>Proven ability to lead multidisciplinary teams, build capability and create a collaborative, inclusive, high-performing culture.</li><li>Strong experience translating organisational priorities into digital roadmaps, balancing user need, value, technical complexity, pace, risk, capacity and affordability.</li><li>Credible technical understanding across architecture, integration, engineering, cloud/platform services, data, cyber security, AI-enabled services and operability, with the confidence to challenge suitability, risk and assurance.</li><li>Strong knowledge of product management, user-centred design, service design, delivery governance, assurance and service acceptance.</li><li>Experience governing build, buy, adapt and retire decisions, considering fit, whole-life cost, implementation risk, supportability and long-term value.</li><li>Demonstrable supplier management experience, holding partners to account for quality, outcomes, value for money and knowledge transfer.</li><li>Experience in regulated or accountable environments, with awareness of auditability, compliance, data protection, accessibility, equality, cyber security, responsible AI and resident or customer impact.</li><li>Ability to provide visible, values-led leadership and clear, evidence-based advice, challenging constructively, making trade-offs and escalating risk appropriately.</li><li>Evidence of continued professional development through relevant experience, learning, qualifications, networks or practice; no specific qualification is mandatory.</li></ul>What’s in it for you?Once you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.   Benefits include:  <ul><li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)  </li><li>Generous pension scheme  </li><li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li><li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.  </li><li>Health cash plan  </li><li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.  </li><li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan  </li><li>Cycle to work scheme.  </li><li>Life Assurance x 4 annual salary</li></ul>All about usNotting Hill Genesis is a not-for-profitorganisation providing affordable homes for Londoners and it is now one of thelargest housing associations in London. We are both alandlord and a developer, with more than 65,000 existing homes and we employaround 1,800 employees.For more information on what we do and what makes us different please visit:<a target="_blank" rel="noopener noreferrer nofollow" href="https://group.nhg.org.uk/careers/">https://group.nhg.org.uk/careers/</a>   We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a target="_blank" rel="noopener noreferrer nofollow" href="https://group.nhg.org.uk/careers/diversity-is-our-strength/">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a>  Selection ProcessStep 1: If you are interested, please send your application now!Step 2: Successful candidates will be asked to do an assessment  Step 3: Successful candidates will be invited to interview  Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@nhg.org.uk">jobs@nhg.org.uk</a>.  NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

Director of Product Delivery

Location: Fully Remote Compensation: $23.08 to $34.62 USD/hour Benefits: 15 days PTO. Christmas Day and New Year's Day paid off.Fair warning: the pace is intense and the ambiguity is real. But you'll feel yourself growing every single week, even the rough ones, and you'll be doing it next to people who actually celebrate your wins and have your back.We're the all-in-one agentic marketing platform. AI-native from day one. We're not joining a category, we're defining it.We're looking for a Product Engineer to own a pod's output end-to-end: strategy, specs, QA, and enough technical depth to unblock engineers or write the code yourself when that's the fastest path forward. If you want real ownership, move fast, and raise the bar every week, keep reading. If you've been waiting for a PM role that doesn't ask you to leave your technical background at the door, this is it.What you'll own<ul><li>Own the roadmap for your pod: define what gets built, kill low-leverage work, and protect your engineers' time and focus</li><li>Write specs that start with the problem, not the solution, and ship every brief with a clear success criterion</li><li>Participate technically: read the codebase, debug independently, and ship small things when it's faster than context-switching an engineer</li><li>Own QA end-to-end: test plans, regression passes, release sign-off, and post-deploy monitoring in Sentry and Grafana</li><li>Keep the pod moving: fast decisions, async-first communication, and zero ambiguity about what's next</li><li>Close the feedback loop between customers, data, and product direction, and hold yourself accountable to the KPIs you define</li></ul>You'll thrive here if...<ul><li>You've shipped production code before and you're honest with yourself about your technical depth</li><li>You treat a spec as a hypothesis to pressure-test, not a document to execute against</li><li>You don't wait to be told what to do. You see the gap and you move.</li><li>Deadlines don't rattle you. Ambiguity doesn't either.</li><li>You're an AI power user, not someone who's "open to learning it someday."</li><li>You communicate clearly, especially when things are unclear.</li><li>You have opinions and you're not afraid to bring them.</li><li>You can laugh at a chaotic week on Friday and mean it.</li></ul>What we're looking for<ul><li>3+ years of product management experience in B2B SaaS, startup or high-growth environment</li><li>A hands-on technical background: production code, a bootcamp, or demonstrable ability to navigate a full-stack codebase</li><li>Comfortable reading Python and JavaScript/TypeScript; able to write SQL, reason about REST contracts, and follow frontend state</li><li>Proven QA ownership: test cases, regression cycles, structured bug reports, release sign-off</li><li>Daily fluency with Claude Code or equivalent. Not "open to it." Actually using it.</li><li>Strong written communication. Your specs are clear and complete on the first read.</li><li>Available in EST</li></ul>What working here actually looks likeHigh expectations. Real ownership. Things change fast and we don't apologize for it. You'll work with smart people who push you, a product that keeps getting better, and a team that's genuinely building something new.The boundary between product and engineering is intentionally blurred here. The best product decisions are inseparable from technical reality, and we hire people who understand that.We'll probably give you more to own than you expected. That's on purpose.We use AI every day, across every function. That's just how we work.What we stand for<ul><li>We are obsessed with our customers, and making them obsessed with us</li><li>We figure it the f**k out</li><li>We go to war on our problems quickly</li><li>We are strategic. We work smart, not just hard.</li><li>We're fun AF</li></ul>About Search AtlasSearch Atlas helps marketing teams move faster, make smarter decisions, and do more with less. We're a $30M+ ARR company, 215 people, bootstrapped, and building the infrastructure for the next era of marketing. No outside funding. No fluff. Just product.

Product Engineer (PM)

<h3>About Tratta</h3><a target="_blank" rel="noopener noreferrer nofollow" href="https://www.tratta.io/">Tratta</a> is the platform that powers credit and collections at scale, and we try to make it enjoyable to work on.Our clients are collection agencies and law firms recovering debt from consumers. Their account data lands in Tratta and is mapped and validated on the way in. They run email and SMS campaigns off it. Consumers land on a payment portal carrying the client's brand, where they can pay, negotiate a plan or sign an agreement electronically without ever speaking to a collector. Payments clear through us by card, ACH or check, and it all feeds back into reporting that shapes the next campaign.Campaigns, data and payments as one closed loop instead of four vendors stitched together. Every week that loop moves millions of dollars in payments, ingests nearly 100 million rows of client data and serves almost 10 million API requests.<h3>About the Product Team</h3>The product team is small: two PMs, one designer and a distributed engineering team of about ten. You would be our second product hire. There is no product ops layer, no analyst and no one sitting between you and the client, or between you and the code.<h3>The role</h3>You will own a set of topics end to end. Not "manage a backlog" in the abstract, but pick up messy input from clients and customer success, turn it into something the team can build, get it shipped, and then make sure it actually gets used.Turn requests into work. Client and CS requests arrive as symptoms, not specs. You dig into what is actually being asked, decide whether it is a bug, a gap, a training problem or a real product need, and write it up so a developer can pick it up without a meeting.Prioritize. You decide what gets built next among a lot of competing, legitimate asks, and you can explain the reasoning to a client, a developer and a founder in three different ways.Firefight. Bugs and urgent client issues will land on you. You triage, reproduce, escalate the real ones, and close the loop with whoever raised it.Discovery. You help figure out what we should build next, from client conversations, usage data and your own read of the market.Data. You are comfortable with data end to end: getting it, questioning it, and deciding what to do about it.Own outcomes, not output. Shipping is the midpoint, not the finish line. If a feature launches and nobody knows it exists or nobody adopts it, that is your problem to solve. You will write the client email, record the walkthrough, check the numbers a month later and tell us honestly whether it worked.Wear multiple hats. Small changes you can do yourself with Claude, you do yourself. Otherwise: specs, debugging, data and dashboards, release notes, client emails, whatever the topic needs. There is no one to hand it to.<h3>What this role is not</h3>It is not a role where you write requirements and hand them to someone else. It is not a role with a defined scope that stays defined. And it is not a role where you can be effective while waiting to be told what to do.<h3>How we work</h3>Very little process and very few meetings. No planning ritual that exists to justify the previous planning ritual. If something is not working, we change it the next day.The tradeoff is that nothing will be handed to you. There is no queue of pre-groomed tickets, no one checking whether you did the thing, and no process to hide behind if a topic quietly stalls. Autonomy and accountability come as a pair here.We use Claude heavily across product work: analysis, drafting, prototyping, bulk operations across Linear, Slack, HubSpot and our data. Being fluent with AI tooling is not a bonus point, it is how the job gets done at this team size.<h2>You will do well here if you</h2><ul><li>Have shipped real product in a small team</li><li>Are comfortable being close to the technical detail: reading logs, querying data, understanding an API contract, reproducing a bug before you file it</li><li>Write clearly and briefly</li><li>Prefer deciding with 70% of the information over waiting for 100%</li><li>Are direct. You push back when something does not make sense, and you say when you were wrong</li><li>Can hold several unfinished topics in your head without dropping any of them</li></ul><h2>What we offer</h2>This is a full-time position, 40 hours per week, with at least 4 hours of overlap with the UTC+1 time zone.Compensation is up to $80,000 USD per year, depending on experience.Please note: Tratta is based in the US, with an office in the Midwest and a small team across Europe and South America. We don't have a legal entity in Europe, so this role is a B2B contract. You work as an independent contractor through your own business and handle your own taxes and insurance.You get 40 paid days off per year: 15 vacation days, 14 paid holidays, 8 sick days and 3 personal days.Tratta provides company laptop after your first 30 days.

Product Manager at Tratta

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THE ROLE We are looking for a part-time Product Manager to drive and co-own AI tools, systems and data layers built for organizations working in the humanitarian sector and on gender equality, sexual and reproductive rights, and LGBTQIA+ rights. The role combines product ownership, applied AI and knowledge of the rights and humanitarian sector. What we need most is judgment about what matters. Building things quickly is no longer the hard part. The hard part is building the right thing. We look for domain knowledge, product discipline and technical depth. Much of what our partners need is help using AI well in their workflows, and tools that fit how they already work and that they trust enough to use. That means designing with partners and the communities affected. ABOUT BAOBAB TECH Baobab Tech is a social impact organization first. We build AI solutions with non-profits, humanitarian organizations, international development agencies and government partners. We work as a partner to these organizations and build with them. We are a solutions partner, not a tech vendor. We are a small team, and we believe diverse teams build better tools, particularly for social impact.

AI Product Manager, Gender and Rights

<h3>About Untold Fable</h3>Untold Fable is a tech-powered global production company connecting brands and agencies with a network of more than 9,000 filmmakers, creators and production specialists around the world.At the heart of the business is our proprietary technology platform, which enables us to source and match specialist talent to briefs, manage our global creator community, and increasingly allow clients to access our network and services directly.We're now looking for an experienced Fractional Head of Product to help us shape the next stage of the platform.<h3>The role</h3>We're looking for a commercially minded product leader who can take ownership of our product strategy and roadmap and help us determine where technology can create the greatest value for our clients, talent network and business.This isn't a role for someone who simply manages a backlog. We need someone who can understand the commercial opportunity, speak to users, interrogate what we've already built and make clear decisions about what we should build, improve or stop doing.A key requirement is hands-on experience working with two-sided marketplaces or platforms. You'll understand the dynamics of balancing supply and demand and creating products that work effectively for both sides of a marketplace.You'll work closely with our founder, senior leadership team and development resource, translating business and user needs into a focused, achievable product roadmap.<h3>What you'll be responsible for</h3><ul><li>Owning and evolving the overall product strategy and roadmap.</li><li>Assessing the existing platform and identifying the biggest opportunities for improvement and growth.</li><li>Understanding the needs of both sides of our marketplace: clients commissioning work and the creators and production specialists within our network.</li><li>Turning commercial priorities and user insight into clear product requirements.</li><li>Prioritising development based on user value, commercial impact and available resource.</li><li>Working closely with our developers to scope features, make trade-offs and keep delivery focused.</li><li>Improving key journeys including onboarding, briefing, talent discovery and matching, commissioning and marketplace management.</li><li>Establishing the right product metrics and using data and user feedback to inform decisions.</li><li>Identifying opportunities for automation and AI where they genuinely improve the product or operational efficiency.</li><li>Helping us determine the longer-term role technology should play in Untold Fable's growth.</li></ul><h3></h3>

Fractional Head of Product / Fractional Product Lead,

Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed.Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere.About the roleThe Support Squad consists of several product teams, and collectively owns the entire end-to-end support journey for millions of Wise customers. Our mission is to provide high quality support at the lowest cost. We do this by preventing the need for support in the first place, building world-class self-service tools, automating resolutions through conversational AI, and empowering our support agents with the best infrastructure and intelligent tooling. One of our largest investment areas in the last year has been conversational support automation - we launched a Wise Support Assistant, helping a large majority of our customers self serve problems. The Getting Help team owns the entire FAQ, Help Center, Self Service and Chat experience - and collaborates very closely with the Assistant Experience and Contact Automation teams, who power our Conversational AI experiences.The Opportunity &amp; Your MissionWe’re looking for a Product Manager to focus on owning our customer facing support experience. This means you have the space to:<ul><li>Rebuild the support experience: Working closely with the team’s Designer, Researcher, Analyst and Engineers, you’ll help to rebuild Wise’s support experience working from first principles. You’ll design and execute A/B experiments, helping to build the best support journey used by millions of customers.</li><li>Ship new conversational experiences &amp; automations: You will partner closely with Content Design and Engineering to ship AI-powered conversational experiences that resolve customer intents instantly and effectively. This role requires an iterative mindset; beyond the initial launch, you will drive continuous improvement through rigorous experimentation and feedback loops.</li></ul>You’ll be responsible to:<ul><li>Lead the FAQ, Self Services &amp; Wise Assistant in Support roadmap: You will partner closely with the other teams in the Support Squad to create a product strategy, and execute on a multi-quarter roadmap, enabling embedded solutions into a conversational journey.  </li></ul>What does success look like?Your success is defined by creating a superior automated experience that reduces customer effort and friction, or simply preventing the need to contact in the first place. In your first 6 months, you will have:<ul><li>Impact our Customer Support Experience: Made a measurable dent in our customer support experience through both high-quality automation and by addressing root-cause issues, putting us on a clear path towards our 2026 goals.</li><li>Impact our Automation Rate: Launched significant improvements to our conversational support channels that have quantifiably improved the Wise customer experience.</li></ul>QualificationsIf you’re passionate about solving problems at scale and excited by the chance to build something new from the ground up, shape your own role and team and have a clear target that's critical to our mission as a business and for Support, you'll be a right fit.<ul><li>Consumer Product Experience: Strong customer empathy and experience working with design and user research to craft intuitive product journeys. You have shipped successful consumer mobile experiences that are used by millions of customers every day.</li><li>Data-savvy: A knack for getting your hands dirty with data using SQL, or Python.</li><li>LLM Experience: You'll be surrounded by experts and encouraged to build LLM-powered insights and workflows from day one. You will need familiarity with LLMs.</li><li>Design thinking: You think from first principles, and you’ve worked closely with designers to shape thoughtful, world-class customer experiences.</li></ul>Nice to haves:<ul><li>Experience within Servicing, Ops, Support: Previous product management experience in the Operational, and Help / Support domains is a plus.</li></ul>

Product Manager, Support Experience

Job descriptionTalent Systems, LLC is the leading technology solution provider for casting and auditioning to the entertainment industry. Casting directors and agents worldwide use Talent Systems’ portfolio of products, including Casting Networks®, Cast It Systems, and Spotlight, to source and manage talent across film, television, commercials, theatre and digital projects, powering an unparalleled, global casting software ecosystem. Talent Systems is headquartered in Los Angeles and operates in the US, Canada, UK, Australia, Ukraine, India, and Poland. Focus Area: Performers (Young Performers, Graduates, and Performers). Role overview: You are a product management professional, with strong B2C experience, who can take ambiguous problems and form logical solutions quickly. You will manage medium-sized processes that directly impact the daily experience of our performer community. You will execute work with minimal support and direction, making independent decisions that have a direct business impact daily. You seek diverse perspectives and are proactive in fixing issues within your own team and functional area.Job responsibilities<ul><li>Own the Spotlight performer experience, conceiving of and delivering products and features that drive value for our subscribers.</li><li>Own a world class mobile experience, including native Android and iOS apps.</li><li>Collaborate with key business partners to help drive product strategy and deliver an ambitious roadmap. </li><li>Regularly meet your customers and users, conducting focus groups, sending regular </li><li>Multi-variate testing experience and acquisition funnel optimisation experience (customer sign up etc).</li><li>Experience with subscription products and customer acquisition/retention (including churn mitigation).</li><li>Collaborate with engineering, design and cross functional teams to launch amazing products with impact.</li><li>Act as the first point of contact for issue triage, resolving most issues and problems independently.</li><li>Work with and experiment with AI-powered tools to rapid prototype ideas, enhance our process and analyze data.</li><li>Act as a point of contact for stakeholders, answering questions and providing updates on product status, features, and timelines.</li><li>Conduct user research and market analysis, helping to identify customer needs, market trends, and competitive opportunities.</li><li>Contribute to the continuous improvement of our product management processes and tools, helping us to be more efficient and effective.</li><li>Build insightful dashboards and reports that measure the effectiveness of your products and can use data to inform product decisions.</li></ul>Job requirements<ul><li>Minimum 2 years product management experience, including B2C experience.</li><li>Strong data analysis and reporting skills.</li><li>Knowledge of subscription management and churn mitigation techniques.</li><li>Knowledge of agile working practices (Scrum, Kanban etc).</li><li>An eye for design excellence and a strong understanding of UX</li></ul>

Product Manager, Performer Experience and Growth

Job DescriptionTalent Systems, LLC is the leading technology solution provider for casting and auditioning to the entertainment industry. Casting directors and agents worldwide use Talent Systems’ portfolio of products, including Casting Networks®, Cast It Systems, and Spotlight, to source and manage talent across film, television, commercials, theatre and digital projects, powering an unparalleled, global casting software ecosystem. Talent Systems is headquartered in Los Angeles and operates in the US, Canada, UK, Australia, Ukraine, India, and Poland. Focus Area: Performers (Young Performers, Graduates, and Performers). Role overview: You are a product management professional, with strong B2C experience, who can take ambiguous problems and form logical solutions quickly. You will manage medium-sized processes that directly impact the daily experience of our performer community. You will execute work with minimal support and direction, making independent decisions that have a direct business impact daily. You seek diverse perspectives and are proactive in fixing issues within your own team and functional area.Job Responsibilities<ul><li>Own the Spotlight performer experience, conceiving of and delivering products and features that drive value for our subscribers.</li><li>Own a world class mobile experience, including native Android and iOS apps.</li><li>Collaborate with key business partners to help drive product strategy and deliver an ambitious roadmap. </li><li>Regularly meet your customers and users, conducting focus groups, sending regular </li><li>Multi-variate testing experience and acquisition funnel optimisation experience (customer sign up etc).</li><li>Experience with subscription products and customer acquisition/retention (including churn mitigation).</li><li>Collaborate with engineering, design and cross functional teams to launch amazing products with impact.</li><li>Act as the first point of contact for issue triage, resolving most issues and problems independently.</li><li>Work with and experiment with AI-powered tools to rapid prototype ideas, enhance our process and analyze data.</li><li>Act as a point of contact for stakeholders, answering questions and providing updates on product status, features, and timelines.</li><li>Conduct user research and market analysis, helping to identify customer needs, market trends, and competitive opportunities.</li><li>Contribute to the continuous improvement of our product management processes and tools, helping us to be more efficient and effective.</li><li>Build insightful dashboards and reports that measure the effectiveness of your products and can use data to inform product decisions.</li></ul>Job Requirements<ul><li>Minimum 2 years product management experience, including B2C experience.</li><li>Strong data analysis and reporting skills.</li><li>Knowledge of subscription management and churn mitigation techniques.</li><li>Knowledge of agile working practices (Scrum, Kanban etc).</li><li>An eye for design excellence and a strong understanding of UX</li></ul>

<a target="_blank" rel="noopener noreferrer nofollow" href="https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=c85239eb-ea06-47bc-b513-bb00e0a15f72&amp;ccId=19000101_000001&amp;source=CC2&amp;lang=en_US&amp;selectedMenuKey=CareerCenter#">APPLY HERE</a>Career Fulfillment &amp; CulturePeople come to work for Deque because of what we do: enable businesses and organizations to make their sites and apps accessible to everyone, including people with disabilities. The personal fulfillment employees feel here is unparalleled. In addition to the altruistic nature of our jobs, the organizational structure is extremely flat and welcoming. Women-owned and operated, Deque CEO Preety Kumar is internationally revered for her down-to-earth personality and work ethic. Deque's core values are central to our culture of customer satisfaction. Do you share them?<ul><li>Innovation with results that matter</li><li>Deliver what you promise</li><li>Can-do attitude</li><li>Open, direct &amp; respectful communications</li><li>We care deeply</li><li>We practice humility</li></ul>At Deque, you'll work with the best and brightest minds in the industry, sharing best practices, tackling new issues and uncovering new approaches. Accessibility Consultants at Deque also love their jobs because of the support systems in place.Deque experts regularly contribute to W3C Accessibility Working Groups and collectively hold more CPACC, WAS, &amp; CPWA certifications issued by the IAAP than any accessibility testing company in the world.Position DescriptionThe Senior Product Manager is responsible for defining priorities for our mobile product, driving continuous discovery, and ensuring the delivery team is focused on the highest-value work aligned to customer needs and product direction. Because mobile is one part of a broader platform, the role is also accountable for keeping the mobile strategy aligned with Deque's overall platform product strategy and for ensuring that cross-product customer concerns remain consistent across the axe portfolio.This role serves as the connective point between customers, Product Development, Sales, Customer Success, and Marketing. The ideal candidate combines strong customer empathy, situational awareness, and execution discipline in a fast-paced B2B SaaS environment, with a track record of taking ideas from concept to launch.Primary Responsibilities<ul><li>Continuously engage with customers, users, Sales, Support, and Customer Success to be the embodiment of the product's target market for the rest of the development team.</li><li>Ensure the development team is clear on the highest-priority work to be done, and that it's clearly defined against the product vision, competitive landscape, and customer needs.</li><li>Provide Product Marketing Management with the information they need to effectively enable sales, customer success, and channel partners.</li><li>Represent the product internally and externally to customers, Sales, and Customer Success.</li><li>Act as the voice of the customer and target market for Product Development and cross-functional teams.</li><li>Work closely with Engineering Managers to ensure the team is effective at iterating quickly to make the product more competitive and valuable.</li><li>Define and communicate product requirements, priorities, business outcomes, and release objectives.</li><li>Partner closely with Product Development throughout discovery, validation, delivery, and iteration cycles.</li><li>Collaborate with Product Marketing, Sales, and Customer Success to support positioning, enablement, and launches.</li><li>Monitor customer feedback and product performance to inform prioritization.</li><li>Communicate priorities and progress clearly to both technical and non-technical audiences.</li><li>Create the quarterly product roadmap proposals, run the meeting with the stakeholders to finalize the quarterly roadmap, be accountable for the roadmap delivery</li><li>Work with the product owner and senior technical staff to prioritize work for the team(s) from sprint-to-sprint. Be accountable for the priorities.</li><li>Manage product owner(s) and/or junior product manager(s): set clear expectations, coach to high performance, and address underperformance directly</li><li>Work with the engineering manager(s) on staffing and managing the technical team members</li><li>Contribute to the advancement and improvement of the product management discipline at Deque. Give input into the platform product strategy and keep the mobile product strategy aligned with it, including keeping cross-customer concerns (for example, analysis results) consistent across products.</li><li>Create and maintain the competitive radar-scope for mobile, propose and maintain market-traction metrics, and regularly form and share a view of where the market is heading, using it to inform strategy and prioritization.</li><li>Present to industry analysts and represent Deque and the mobile product as the leader in the space.</li><li>Enable the organization: train Sales and Solutions Engineers on value, competitive positioning, features and demos; train Product Success (Technical Solutions Architects and Implementation Engineers) on successful rollout; and, with the Product Owner, train Help Desk Engineers on installation and support.</li><li>Run the product forum for the mobile product.</li><li>Create and maintain product Intranet content and contribute to sales collateral.</li><li>Advocate for and implement marketing and sales campaigns that improve sales of the product, and support Sales in large sales situations and Services in large rollouts.</li><li>Understand team efficiency relative to industry and company benchmarks, work with Engineering Managers and Product Owners to measure and improve team effectiveness, and foster a culture of team output over individual output.</li><li>Form direct relationships with users at lead customers.</li></ul>Requirements<ul><li>4–7 years of product management experience in a B2B SaaS environment, with a proven track record of successful product launches. </li><li>Experience partnering with direct sales organizations, including Account Executives and Solutions Engineers.</li><li>Worked closely with Product Development team members as primary users/stakeholders.</li><li>Experience balancing customer demands, competitive pressures, and the need to progress toward product vision.</li><li>Experience articulating the value proposition of the product to both internal and external audiences.</li><li>Comfortable identifying and tracking competitive products and market positioning.</li><li>History of direct customer engagement, including discovery conversations and product feedback sessions.</li><li>Experience working at a fully remote company is a plus.</li></ul>Additional Skills<ul><li>Continuous discovery</li><li>Customer empathy and advocacy</li><li>Engaging users and customers in product development</li><li>Using AI tools for Product Management work</li><li>Using AI coding tools to create working prototypes</li><li>Clear communicator and collaborative team player</li></ul>About DequeDeque (pronounced dee-cue) is a web accessibility software and services company, and our mission is Digital Equality. We believe everyone, regardless of their ability, should have equal access to the information, services, applications, and everything else on the web.We work with enterprise-level businesses and organizations to ensure that their sites and mobile apps are accessible. With over 475,000 extensions installed and over 5,000 audit projects completed, Deque is the industry standard. Join our growing family as we work to make the web a better place for everyone.Job LocationRemoteHow to ApplyApply by submitting your resume and a cover letter. Applications without a cover letter will not be considered.  In your cover letter: <ul><li>Explain your interest in joining Deque and how you align with our Core Values</li><li>Depict key attributes that differentiate you as a candidate</li></ul>Deque is committed to providing Equal Employment Opportunities. Reference and background checks will be required. The expected salary range is $160,000–$185,000 but is subject to change based on the skills, abilities, and experience of each candidate. The values listed are not intended to guarantee a salary for candidates or current employees.Thank you for your interest in joining our exciting company!<a target="_blank" rel="noopener noreferrer nofollow" href="https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=c85239eb-ea06-47bc-b513-bb00e0a15f72&amp;ccId=19000101_000001&amp;source=CC2&amp;lang=en_US&amp;selectedMenuKey=CareerCenter#">APPLY HERE</a>

Senior Product Manager - Mobile

<a target="_blank" rel="noopener noreferrer nofollow" href="https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=c85239eb-ea06-47bc-b513-bb00e0a15f72&amp;ccId=19000101_000001&amp;source=CC2&amp;lang=en_US&amp;selectedMenuKey=CareerCenter#">APPLY HERE</a>Career Fulfillment &amp; CulturePeople come to work for Deque because of what we do: enable businesses and organizations to make their sites and apps accessible to everyone, including people with disabilities. The personal fulfillment employees feel here is unparalleled. In addition to the altruistic nature of our jobs, the organizational structure is extremely flat and welcoming. Women-owned and operated, Deque CEO Preety Kumar is internationally revered for her down-to-earth personality and work ethic. Deque's core values are central to our culture of customer satisfaction. Do you share them?<ul><li>Innovation with results that matter</li><li>Deliver what you promise</li><li>Can-do attitude</li><li>Open, direct &amp; respectful communications</li><li>We care deeply</li><li>We practice humility</li></ul>At Deque, you’ll work with the best and brightest minds in the industry, sharing best practices, tackling new issues and uncovering new approaches. Accessibility Consultants at Deque also love their jobs because of the support systems in place.Deque experts regularly contribute to W3C Accessibility Working Groups and collectively hold more CPACC, WAS, &amp; CPWA certifications issued by the IAAP than any accessibility testing company in the world.Position DescriptionThe Director of Product Management sets product strategy and vision, drives continuous discovery, and ensures the delivery team is focused on the highest-value work aligned to customer needs, company strategy, and long-term product direction.This role serves as the connective point between customers, Product Development, Sales, Customer Success, Marketing, and leadership — and is a key voice in shaping how Deque's product organization operates and grows. The ideal candidate combines strong customer empathy, strategic thinking, commercial awareness, and execution discipline in a fast-paced B2B SaaS environment, and is energized by helping other PMs grow.This role is a peer of other director, and senior director positions, leads product managers and product owners, and is expected to operate as a leader of leaders within a leadership team: running some department and cross-company forums, forming strong relationships with peers across the organization and with senior executives, and evaluating how product resources are deployed across the portfolio.Primary Responsibilities<ul><li>Own product strategy and vision, ensuring it aligns with company strategy and the competitive landscape.</li><li>Continuously engage with customers, users, Sales, Support, and Customer Success to be the embodiment of the product's target market for the rest of the development team.</li><li>Own and prioritize the product roadmap, ensuring teams focus on the highest-impact work aligned with the product vision and company strategy.</li><li>Define and communicate product requirements, priorities, business outcomes, and release objectives.</li><li>Act as the voice of the customer and target market for Product Development and cross-functional teams.</li><li>Work closely with Engineering Managers to ensure teams iterate quickly to make the product more competitive and valuable.</li><li>Partner closely with Product Development throughout discovery, validation, delivery, and iteration cycles.</li><li>Coach and mentor other Product Managers, sharing frameworks and best practices that raise the bar across the product team.</li><li>Collaborate with Product Marketing, Sales, and Customer Success to support positioning, enablement, launches, and strategic customer engagements.</li><li>Monitor customer feedback, market trends, competitive positioning, and product performance to inform prioritization and strategy.</li><li>Communicate product strategy, roadmap updates, and priorities effectively to both technical and non-technical audiences, including company leadership.</li><li>Help to set product management practices, standards, and processes at Deque, and define the process for effective coordination and execution across teams and departments. Help to define the overall product strategy and ensure alignment across the full product portfolio, not only the assigned area.</li><li>Evaluate and prioritize proposed features and products using a robust framework spanning customer needs, strategic impact, sales needs, market alternatives, and impact on the platform; assist more junior product managers with their roadmaps.</li><li>Build organizational product competence: map, unify, and standardize product processes across products so that all product content is current at each release and Sales and Solutions Engineers are fluent in the product, its value proposition, and how to demo and present it.</li><li>Help to create and maintain the competitive radar-scope for the Deque product suite, and propose, implement, and maintain market-traction metrics for the suite.</li><li>Form relationships with strategically important industry analysts and look for opportunities to co-present with them to deepen those relationships and achieve marketing objectives.</li><li>Work with product marketing, to implement the organization's enablement of the product: training for Sales and Solutions Engineers, Product Success (Technical Solutions Architects and Implementation Engineers), and Help Desk Engineers.</li><li>Create and maintain product Intranet content and sales collateral; run product forums for the products in scope.</li><li>Drive marketing and sales proactively to address market and sales opportunities for products in scope.</li><li>Help present to customers about upcoming releases and the product roadmap, and form direct relationships with users at lead customers.</li><li>Ensure team efficiency is understood relative to industry and company benchmarks; work with Engineering Managers and Product Owners to measure and improve team effectiveness, and foster a culture of team output over individual output.</li><li>Regularly run some department and cross-company meetings, and form strong relationships with peers across the organization and with senior executives.</li></ul>Requirements<ul><li>7+ years of product management experience with demonstrated leadership experience and strategic business impact, including experience working for a B2B software company with ~$50mm in revenue.</li><li>Demonstrated ownership of product strategy and roadmap prioritization across multiple quarterly planning cycles.</li><li>Experience mentoring, coaching, or informally guiding other Product Managers (formal people management not required).</li><li>Experience working for an early-stage B2B software tech startup and at a fully remote company.</li><li>Experience partnering with direct sales organizations, including Account Executives and Solutions Engineers.</li><li>Experience working for a company with multiple products as part of an integrated platform.</li><li>Experience supporting Fortune 500 and mid-market companies.</li><li>Worked closely with Product Development team members as primary users/stakeholders.</li><li>Experience balancing customer demands, competitive pressures, and the need to progress toward product vision.</li><li>Experience articulating the value proposition and ROI of the product to both internal and external audiences.</li><li>Experience identifying, analyzing, and tracking main competitive products and market positioning.</li><li>Strong history of direct customer engagement, including discovery conversations, product feedback sessions, and strategic account interactions.</li></ul>Additional Skills<ul><li>Continuous discovery</li><li>Customer empathy and advocacy</li><li>Engaging users, customers, and non-customers in early-stage product development</li><li>Setting and communicating product strategy</li><li>Coaching and developing PM talent</li><li>Using AI tools for Product Management work</li><li>Using AI coding tools to create working prototypes</li><li>Articulate speaker (impromptu and prepared), persuasive writer, and motivating presenter</li></ul>About DequeDeque (pronounced dee-cue) is a web accessibility software and services company, and our mission is Digital Equality.  We believe everyone, regardless of their ability, should have equal access to the information, services, applications, and everything else on the web.We work with enterprise-level businesses and organizations to ensure that their sites and mobile apps are accessible. With over 475,000 extensions installed and over 5,000 audit projects completed, Deque is the industry standard. Join our growing family as we work to make the web a better place for everyone.Job LocationRemoteHow to ApplyApply by submitting your resume and a cover letter. Applications without a cover letter will not be considered.  In your cover letter: <ul><li>Explain your interest in joining Deque and how you align with our Core Values</li><li>Depict key attributes that differentiate you as a candidate</li></ul>Deque is committed to providing Equal Employment Opportunities. Reference and background checks will be required. The expected salary range is $190,000–$220,000 but is subject to change based on the skills, abilities, and experience of each candidate. The values listed are not intended to guarantee a salary for candidates or current employees..Thank you for your interest in joining our exciting company!<a target="_blank" rel="noopener noreferrer nofollow" href="https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=c85239eb-ea06-47bc-b513-bb00e0a15f72&amp;ccId=19000101_000001&amp;source=CC2&amp;lang=en_US&amp;selectedMenuKey=CareerCenter#">APPLY HERE</a>

Director of Product Management

📍 Manchester (Hybrid) | 💰 £90,000 Street Group is one of the fastest-growing PropTech companies in the UK. We want to be the leading creator of delightful experiences for everybody involved in buying, selling, renting and letting property, and we're doing that by giving UK estate agencies world-class technology. Our Product team is at the heart of that mission. We find the most valuable problems to solve, ship quality solutions, and measure the impact along the way. As we grow, we're bringing in a Product Lead to own a significant product area and help raise the standard of product across the team. What you'll be doingAs Product Lead, you will own and shape the Property Management &amp; Client Accounting domain for Street.In this high-impact role, you will oversee a core domain that spans multiple product lines, including Street Lettings, the Partner Platform as well as some of our Consumer Experience. You will drive strategy across critical functional areas including Client Accounting, Street Payments, Maintenance, and Tenancy Progression, while directly managing and developing a team of Product Managers.<ul><li>Own the strategy, roadmap, and outcomes for your product area, with autonomy from day one to deliver commercial success.</li><li>Line-manage and develop Product Managers in the team: 1:1s, coaching, and helping people grow.</li><li>Set the standard for discovery, prioritisation, and stakeholder communication across the product function.</li></ul>A bit about you<ul><li>Proven experience in B2B SaaS, with end-to-end ownership and clear commercial impact.</li><li>Experience managing and mentoring other PMs. You know what good looks like and you help others get there.</li><li>Confidence working without a lot of direction. You can set your own course and bring people with you.</li><li>Genuine comfort using and integrating AI tools into your product work, both day-to-day and strategically.</li><li>Strong communication. You can explain what you built, why you built it, and what it achieved.</li><li>A drive to improve not just your product area, but how the whole team operates. </li></ul>You should apply for this role if...<ul><li>You want a real domain to own, not a feature set.</li><li>You want to keep building product while growing people. This is line management of PMs alongside owning the roadmap and the commercial outcomes.</li><li>You like a blank page. It is a new role, so you define what Lead PM looks like here and set the standard for discovery, prioritisation and stakeholder communication.</li><li>You work better without close direction. You will have autonomy from day one and are expected to set your own course.</li><li>You have already made AI part of how you work. Day-to-day and strategically, that is treated as a core expectation rather than a bonus.</li></ul> You should not apply for this role if...<ul><li>You are used to working within strict guidelines and are not used to autnoamy.</li><li>You want to be solely hands on or off, this roles requires both at various points.</li><li>You have not managed or mentored PMs before. The spec asks for someone who already knows what good looks like and can get others there.</li><li>You need fully remote or are not UK-based. </li></ul>Why Street Group Product actually matters here. You'll have real ownership, a team that collaborates well, and the freedom to make decisions, not just ship someone else's roadmap. This is a new role, so you'll help define what Lead PM looks like at Street Group. Why join Street Group?🏠 Hybrid-working, you can work from home up to 3 days per week🏖️ Guilt-Free R&amp;R. A £1000 towards a holiday after your first year with the team (we'll even cover the tax!)💪 Joining a culture that supports your development and encourages growth📚 £500 yearly L&amp;D budget for your career development🎂 Your birthday on us. We pay, you stay away🙋 ‘Give something back’. You get 2 paid days volunteering on us👶 Enhanced maternity, paternity &amp; adoption pay🧠 Mental health &amp; well-being support via Health Assured🧘 Regular well-being initiatives🕒 Flexible working hours🚂 Public transport season ticket loans🌷 Paid menopause leave🌞 Holiday buying scheme🚀 Joining a new team in an exciting business with huge ambition👥 Be a part of something bigger. Everyone in our team is passionate about improving the entire property industry! It's a huge goal, but it motivates us to do better every single day👩🏿‍💻 A chance to work on cutting-edge technology🐶 Comfortable, relaxed office space and office dogs welcome!🍻 Fully stocked fridge and beers (or an alternative) on us every Friday afternoon🎊 Company and team off-sites, events and happy hours🚴 Cycle to work scheme🚗 Electric car salary sacrifice scheme🌍 Feel good about sustainability. We're a climate-positive company! Research has shown that women tend to rule themselves out of applying for jobs unless they meet 100% of the requirements. If you fall into that category and were about to rule yourself out based on the above criteria, please consider applying anyway. We'd love to see your application! Salary £90,000 dependent on experience. However, sometimes the perfect person is far more or less experienced than we anticipated. In these situations, planned ranges go out the window. If you think that might be the case, please apply and just let us know. We care deeply about helping the tech industry become a more inclusive and diverse place and we work hard to lead by example. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. Candidates must be eligible to live and work in the UK and be able to perform the work specified. Interview Process3 stages = An introductory call with one of our Talent team &gt; Skills-based interview &gt; Final values-based interview.We want to make our interviews as inclusive as possible, so if you need any adjustments made, or if there's anything you think we should be aware of during the interview process, please do let us know. A note on using AI in your job applicationAs a fast-moving and rapidly evolving tech company, we embrace the advantages of AI and encourage its use throughout our application process. However, our goal is to get to know and hire the authentic you. Your skills, experience, and values. We don’t want to hire an AI-generated version of you. We consider AI to be a valuable tool, not something that should overshadow you as an individual. How we use AI in the hiring process Candidate experience is really important to us, and our Talent team use AI notetakers on interviews so that they can focus purely on their conversation with you. All decisions are made by humans, not AI. Let us know if you have any questions!

Product Lead - SaaS

Farringdon, Croydon or Sittingbourne – hybrid working availableRef: 286We’re looking for a motivated and capable individual to join our team as a Transformation Service Designer. At Southern Housing, we are committed to delivering outstanding services for our residents, driving innovation and achieving our transformation ambitions, and this role plays a key part in making that happen.Reporting to the Service Design Manager, you'll be responsible for designing end-to-end services that improve outcomes for residents, deliver efficiencies and support the delivery of Southern Housing's Transformation Plan. You'll work closely with Business and Systems Analysts, Solution and Integration Architects, Data Quality colleagues, Transformation Change Partners and Technology teams to ensure solutions are user-centred, scalable and successfully embedded across the organisation.Your day-to-day responsibilities will include:•         Leading service design workshops, user research, journey mapping and prototyping activities to understand user needs and shape service improvements.•         Designing end to end services with digital and physical touch points that improve resident outcomes whilst reducing delivery costs.•         Facilitating co-design activities with residents, colleagues and stakeholders to ensure services are built around real user needs. •         Leading discovery phases of transformation projects, analysing existing processes and workflows to develop future-state service designs.•         Working collaboratively with technology, architecture and data teams to ensure solutions are aligned to system architecture, data quality standards and organisational goals.You'll also contribute to continuous improvement by identifying smarter ways of working, improving processes and helping to deliver the strategic objectives of becoming the best large landlord for repairs by 2027, achieving a C1 regulatory rating by 2028 and delivering long-term efficiency savings. This role is based at one of our offices in Farringdon, Croydon or Sittingbourne, with hybrid working arrangements available as agreed with your manager.About you We're looking for someone who is creative, collaborative, curious and user-focused, with a passion for solving complex problems and improving services through design thinking.Please note: Applications will only be considered from candidates who either hold a recognised Service Design certification or have held a Service Designer position in a professional capacity.You'll bring:•         Proven experience of designing end to end services with physical and digital touch points including prototyping, service design mappings and delivery strategy•         Good understanding of service design principles, methods and tools•         Skilled in using design tools such Miro, along with service design frameworks and graphic design software to create and share design proposals, prototypes, and visuals.•         Engaged diverse stakeholders and communities and Ability to present complex recommendations and findings to a range of stakeholders, translating technical concepts for senior leaders and non-technical audiences.•         Experience designing for change, including creation of training and testing materials, and supporting end users to adopt new ways of working, systems and processes.•         Strong storytelling skills across visual, data and user-centred narratives.About the team You'll be part of the Design and Change Team, working together to deliver Southern Housing's Transformation Plan and Strategic Plan objectives. The team is responsible for redesigning services, improving resident and colleague experiences, and ensuring transformation programmes deliver meaningful and sustainable outcomes.The team collaborates closely with colleagues across Technology, Data, Product Innovation, Transformation and Operational Services, as well as residents and key stakeholders, to ensure services are designed around the needs of the people who use them.About Us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people’s lives.A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.Closing date: 6th October 2026 at 23.59pm.

Transformation Service Designer

The OpportunityWe're hiring a Product Manager to own and optimize the entire MacStadium user journey, ensuring customers easily discover the value of our Mac ecosystem, mobile development, and emerging technology solutions from first engagement through long-term retention. You'll focus on reducing churn, improving signup-to-meeting-to-purchase conversion, and strengthening the overall product experience by working cross-functionally with product domain experts, marketing, sales, and technical support and customer success. As part of both product experience and growth, you'll seed and shape innovation initiatives in areas such as AI, clustering, and automation. You'll also take ownership of where MacStadium focuses its product design projects, ensuring high impact, consistency, and usability across the platform, including the experiences our Orka, Mac VDI/Citrix, and mobile development customers rely on every day.What you will be doingProduct Experience:<ul><li>Map and optimize the buyer and user journey, from first awareness to adoption, purchase, and retention, across MacStadium's Mac ecosystem and mobile development products.</li><li>Identify friction points in product discovery and usability, ensuring customers can quickly see how MacStadium's Mac infrastructure, virtualization, and mobile CI/CD offerings solve their needs.</li><li>Collaborate with marketing and sales to develop a strategic framework for product design that supports seamless continuity throughout the customer lifecycle.</li></ul>Growth and Retention:<ul><li>Work across departments to understand, analyze, and address the drivers of churn, and implement retention-focused improvements.</li><li>Lead an effort to improve signup-to-first-meeting and lead-to-purchase conversion rates, collaborating with marketing and sales on onboarding, messaging, and trial experiences for prospective Mac infrastructure and mobile development customers.</li><li>Identify opportunities to increase customer engagement and expansion across MacStadium's product portfolio.</li></ul>Customer &amp; Market Discovery:<ul><li>Run continuous customer and market discovery to surface unmet needs and underserved workflows across the use of Apple in an enterprise environment, including customer interviews, win/loss reviews, and deciphering signals from sales and support.</li><li>Build the business case for new products, including problem definition, market sizing, pricing and packaging hypotheses, and success metrics, and bring it to leadership for a build, buy, or partner decision.</li></ul>Cross-Product Collaboration &amp; Innovation:<ul><li>Act as a strategic partner to domain product managers, including Orka and Remote Desktop/Citrix, to ensure a cohesive product experience across MacStadium's Mac ecosystem.</li><li>Develop a strategy for, and foster project kickoffs in, innovation areas such as AI, clustering, and automation, seeding ideas and setting vision while allowing autonomous teams to execute.</li><li>Track emerging Apple Silicon, AI, and automation capabilities, including on-device inference and Neural Engine-accelerated workloads, and translate them into growth and product experience opportunities for enterprise and mobile development customers.</li><li>Partner with engineering and design leadership on where to focus product design investment, balancing high-impact projects with consistency and usability across MacStadium's platform.</li></ul> What You'll Bring Required:<ul><li>6 or more years of product management experience in B2B SaaS, cloud infrastructure, or developer tools, ideally spanning growth, lifecycle, or platform experience work.</li><li>Demonstrated experience mapping and optimizing a multi-step customer journey, and using data to identify and close friction points in discovery, conversion, or retention.</li><li>Experience partnering with marketing, sales, and customer success/support to reduce churn and improve signup-to-purchase conversion.</li><li>Comfort setting direction for product design priorities and balancing consistency and usability across a multi-product platform.</li><li>Strong written and verbal communication skills; ability to align domain product managers, engineering, and go-to-market teams around a shared roadmap.</li><li>Comfort working with data: defining metrics, interpreting funnel and cohort analytics, and using them to make prioritization calls.</li><li>Experience running customer and market discovery, including interviews and win/loss reviews, and building business cases for new products, including market sizing, pricing and packaging hypotheses, and success metrics, to support build, buy, or partner recommendations.</li></ul>Preferred:<ul><li>Familiarity with the Apple developer ecosystem (Xcode, iOS/macOS release cycles, App Store requirements) or mobile app development and CI/CD workflows, given MacStadium's core mobile and Apple developer customer base.</li><li>Experience with virtualization, containerization, or Kubernetes-based orchestration platforms such as Orka.</li><li>Experience seeding early-stage innovation initiatives in AI, clustering, or automation, and setting vision for autonomous teams to execute.</li><li>Background in product-led growth, onboarding, or trial and self-serve conversion optimization.</li><li>Experience supporting enterprise, regulated, or security-conscious customers (finance, healthcare, government).</li></ul>

Product Manager, Growth and Product Experience

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