The Product Experience

We always encourage people to experiment with their product development techniques — but experimenting with your team can be a step too far.  To get some expert advice, we talked with Monzo Chief Product Officer, Mike Hudack (ex-Facebook, Deliveroo) about how he approaches this, what’s worked and what hasn’t, how to avoid cross-team dependencies, the key to effective communication and collaboration, and much more.
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We’ve all had the experience of presenting to the leadership team — but what do they say about you when you leave the room?  What’s it like to work at that level? And how do you get promoted to the C-suite? We talked with experienced product and boardroom veteran, Tanya Cordrey about all of this […] Read more »

There’s no better training ground than working in Emergency Services for learning how to deal with stress, uncertainty, prioritisation with imperfect information, and challenging stakeholders. Coincidentally, these are all skills that are key to working in product. Nathan Henry joins us on the podcast this week to chat about how he leverages the skills he […] Read more »

What holds most Product people back?  Hint: it’s not ability. For this week’s podcast, we talked with Martina Hodges-Schell and Teresa Leighty about how to make changes in your company’s environment that actually work, for you, and your teams. Featured Links: Follow Martina on LinkedIn, Twitter and her Website｜Follow Teresa on LinkedIn and Twitter | Heath & Sea  | John Chambers article ‘The key […] Read more »

Want to make a veteran product person sad? Just ask them how they’ve used MVPs in the past.  Once you get past the sobbing, you’re likely to get stories of the myriad ways that a perfectly good experiment got turned into a v1 release. It doesn’t have to be like that! […] Read more »

You’ve optimised your product to solve a problem for your users. You’ve refined the sales funnel, built for scale, and made sure that accessibility is baked in from the start. Great job! But what about ensuring that your customers can trust it?  We talked with Nathan Kinch, an Entrepreneur and Digital Trust Expert, about the big […] Read more »

You may have heard about Project Aristotle — an effort by Google that revealed Psychological Safety as the common element in their highest-performing teams. Understanding what that is — and how we can create a culture of safety in our teams — isn’t quite as easy. We spoke with Alla Weinberg, author of A Culture […] Read more »

We all know that discovery is important — but how it’s done is just as critical. Randy had the chance to collaborate with service design consultant Simon Wilson on a project recently, where mapping formed the basis for much of the discovery work. We invited Simon onto the podcast to talk about this approach. Featured […] Read more »

Debbie Madden wants you to make better teams because she knows what she’s doing. The founder and CEO of NYC-based Stride Consulting, Debbie offers practical advice for hiring managers, anyone looking for a new job, or who wants to change the culture in their current organisation. And it’s not just that hiring for diversity is a lofty […] Read more »

Egyptian-born Abdelrahman (Abdo) Wahba co-founded popular Arabic audiobook site Iqraaly—but it wouldn’t have seen its current success unless Abdo had taken the time to analyse deeply what made customers stay loyal. To do that, he had to get to his “Aha moment”. Now based in Berlin as the Chief Product Officer for the Offerista Group, […] Read more »