The Product Experience

The new manifesto for product builders - Faith Forster (Chief Product Officer)

July 29, 2026/2 min read

Faith Forster has spent 15 years in product leadership. She was VP of product at Dex, acquired for approximately $600 million, and went on to serve as CPO at Legal, a payments and compliance platform. She now runs discovery.com, an AI-native platform that helps product leaders and teams make faster, better product decisions by connecting to their tools and synthesising competitor, customer and growth intelligence. She is also the driving force behind the Makers Manifesto — a cross-disciplinary set of values and principles for building great products in the age of AI, developed with 45 contributors from across product, engineering, design, and business leadership.

We discuss:

  1. The manifesto emerged from 96 conversations with product leaders whose grasp of AI ranged from fully automated pipelines to treating it as a faster way to write PRDs — a gap that revealed an industry in urgent need of a shared reference point.
  2. Four values anchor the manifesto: purpose over possibility, value created over effort spent, learning loops over launch plans, and human accountability over full automation.
  3. "Maker" was chosen over "builder" to signal that designers, engineers, salespeople, customer support staff, and founders all share equal ownership of the creation process — regardless of job title.
  4. Feature parity is no longer a defensible moat: when any competitor can replicate a capability within days, durable advantage must come from data, relationships, distribution, and business model.
  5. Product market fit can no longer be treated as a static milestone — in a market where products, competitors, and customer expectations shift simultaneously, fit must become a continuous, living part of decision-making.
  6. "Done" now means adopted, not shipped. AI removes every excuse for clunky, one-size-fits-all experiences, and teams that still equate production deployment with completion are measuring the wrong thing.
  7. Making context explicit — codifying strategy in a form that agents and humans can both act on daily — is the principle teams consistently identify as their most urgent, immediate priority.

Chapters

  1. 00:00 Introduction
  2. 01:12 Faith's background
  3. 02:28 Origins of the Makers Manifesto
  4. 06:18 Makers Manifesto vs the Agile Manifesto
  5. 07:23 Why "maker" not "builder"
  6. 11:42 Four values and 16 principles
  7. 15:01 Purpose over possibility
  8. 19:10 Learning loops over launch plans
  9. 22:36 Who gets to be a maker
  10. 28:55 Durable advantage in the AI era
  11. 33:22 Staying close to customers
  12. 36:04 What's next for the manifesto
  13. 43:59 Wrap-up

Referenced

  1. Makers Manifesto — https://makersmanifesto.org
  2. discovery.com — Faith's AI-native product decision platform