Topic
User Experience (UX)
As product managers, we want to deliver products that our customers will love and this means that (among many other things) we need to know about User Experience (UX) - the process of designing products that are useful, easy to use, and delightful to interact with. Delve into all of our UX-based content here.
Unlocking the secrets of UX by Javier Andrés Bargas-Avila
Javier Andres Bargas-Avila, UX Director at Google, presents a critical user journey framework to make product development more user centric. .
Eira Hayward
Sunday Rewind: How accurate is your UX research data? By Martina Kuvalja
In this #ProductTank London talk from 2019, researcher Martina Kuvalja looks at the application of user experience(UX), types of research methods, and bias and sampling.
Eira Hayward
SUNDAY REWIND: Being user minded — MTP Engage Hamburg 2022
Eira Hayward
Nine UX best practices for AI chatbots: A product manager’s guide
In this article, Connor Joyce, CEO of Desired Outcome Labs, draws on his experience leading GenAI user research at BetterUp to share UX best practices when building and implementing Chatbots.
Connor Joyce
The ten truths of customer-centric product teams
In this article, Leslie Grandy, Founder and Principal at The Product Guild, outlines the 10 principles to follow to be a customer-centric product team.
Leslie Grandy
Demystifying product thinking: A guide to user-centric innovation
In this comprehensive article, Sid Saladi, a seasoned product leader, unpacks everything about product thinking, from fundamental concepts to practical frameworks and tools.
Sid Saladi
User journey optimization
Dhia Eddine Bouali, senior product manager at Glady, explores the math behind user flow optimization.
Dhia Eddine Bouali
SUNDAY REWIND: 8 rules for flow in product
Earlier this year, Ebenezer Diagi, Product Manager and Designer at ZIMVEST wrote a great guest post for Mind the Product on engaging your users through flow. In this Sunday's rewind, we look back to this engaging piece. Read on for a quick recap.
Louron Pratt
An illusion: ‘Product is the voice of the customer’
Discover why UX strategists, not just product managers, are the true 'empathy ambassadors' amplifying the voice of the customer in this guest post, written by Phillip Keiken.
Phillip Keiken
The experience IS the product
There's a fundamental truth at the core of product management, says Phillip Keiken - whatever your product it's the experience it delivers that counts
Phillip Keiken
The fusion phenomenon: product strategy vs UX strategy
Phillip Keiken makes the case for the unification of product strategy and UX strategy - what he calls the fusion phenomenon. He predicts it will usher in a new era of integrated, user-centric product delivery.
Phillip Keiken
Measuring the user experience by Tomer Sharon
Eira Hayward