Topic

User Experience (UX)

As product managers, we want to deliver products that our customers will love and this means that (among many other things) we need to know about User Experience (UX) - the process of designing products that are useful, easy to use, and delightful to interact with. Delve into all of our UX-based content here.

Unlocking the secrets of UX by Javier Andrés Bargas-Avila

Unlocking the secrets of UX by Javier Andrés Bargas-Avila

Javier Andres Bargas-Avila, UX Director at Google, presents a critical user journey framework to make product development more user centric. .

Eira Hayward

Sunday Rewind: How accurate is your UX research data? By Martina Kuvalja

Sunday Rewind: How accurate is your UX research data? By Martina Kuvalja

In this #ProductTank London talk from 2019, researcher Martina Kuvalja looks at the application of user experience(UX), types of research methods, and bias and sampling.

Eira Hayward

SUNDAY REWIND: Being user minded — MTP Engage Hamburg 2022

SUNDAY REWIND: Being user minded — MTP Engage Hamburg 2022

Eira Hayward

Nine UX best practices for AI chatbots: A product manager’s guide

Nine UX best practices for AI chatbots: A product manager’s guide

In this article, Connor Joyce, CEO of Desired Outcome Labs, draws on his experience leading GenAI user research at BetterUp to share UX best practices when building and implementing Chatbots.

Connor Joyce

The ten truths of customer-centric product teams

The ten truths of customer-centric product teams

In this article, Leslie Grandy, Founder and Principal at The Product Guild, outlines the 10 principles to follow to be a customer-centric product team.

Leslie Grandy

Demystifying product thinking: A guide to user-centric innovation

Demystifying product thinking: A guide to user-centric innovation

In this comprehensive article, Sid Saladi, a seasoned product leader, unpacks everything about product thinking, from fundamental concepts to practical frameworks and tools.

Sid Saladi

User journey optimization

User journey optimization

Dhia Eddine Bouali, senior product manager at Glady, explores the math behind user flow optimization.

Dhia Eddine Bouali

SUNDAY REWIND: 8 rules for flow in product

SUNDAY REWIND: 8 rules for flow in product

Earlier this year, Ebenezer Diagi, Product Manager and Designer at ZIMVEST wrote a great guest post for Mind the Product on engaging your users through flow. In this Sunday's rewind, we look back to this engaging piece. Read on for a quick recap.

Louron Pratt

An illusion: ‘Product is the voice of the customer’

An illusion: ‘Product is the voice of the customer’

Discover why UX strategists, not just product managers, are the true 'empathy ambassadors' amplifying the voice of the customer in this guest post, written by Phillip Keiken.

Phillip Keiken

The experience IS the product

The experience IS the product

There's a fundamental truth at the core of product management, says Phillip Keiken - whatever your product it's the experience it delivers that counts

Phillip Keiken

The fusion phenomenon: product strategy vs UX strategy

The fusion phenomenon: product strategy vs UX strategy

Phillip Keiken makes the case for the unification of product strategy and UX strategy - what he calls the fusion phenomenon. He predicts it will usher in a new era of integrated, user-centric product delivery.

Phillip Keiken

Measuring the user experience by Tomer Sharon

Measuring the user experience by Tomer Sharon

Eira Hayward