Stakeholder Management

There’s no better training ground than working in Emergency Services for learning how to deal with stress, uncertainty, prioritisation with imperfect information, and challenging stakeholders. Coincidentally, these are all skills that are key to working in product. Nathan Henry joins us on the podcast this week to chat about how he leverages the skills he […] Read more »

In this #mtpcon Digital APAC session, Product Leadership Consultant Rich Mironov explains how to prioritize ticket requests and define a strategy for dealing with misaligned stakeholders within an organization. As Rich points out, requests can come in various categories with different metrics and rationales. It’s, therefore, up to product managers to figure out a way to […] Read more »

In this blog post, we revisit an episode of Mindset in which Singapore-based Tamara Moona, Associate Director of Product at Pivotal Labs, and Priscilla Nu, Head of Digital Experience and Design at SP Group, share their advice on developing organisational alignment and tackling issues with stakeholders. Product practice is relatively new in many regions around the world, […] Read more »

As a product leader, you’ve likely been in this situation. The sales team needs one specific feature to close a new opportunity with a large new prospect. Your gut instinct tells you that you’ve done right through customer interviews and competitor research. You have a solid roadmap to execute, and you wonder if maybe the […] Read more »

As product managers we are, at our core, facilitators. It is ultimately up to us to get all interested parties to align and collaborate on building the right thing for our business and making sure we understand our users so it’s the right thing for the market. As such, we spend a lot of our […] Read more »

The dreaded curse of knowledge! <thunderclap> One of the few psychological phenomena that’s actually as scary as it sounds. If you’ve done any reading on cognitive biases, you’ve probably heard of it. Here’s a common definition: “The curse of knowledge is a cognitive bias that occurs when an individual, communicating with other individuals, unknowingly assumes that […] Read more »

An inspirational first-time talk from Tobi Otokiti asking us as product managers to consider ourselves as the product. See yourself as a product leader, not just a manager, and genuinely care for your team. Don’t be the aloof CEO of the product, but become a team player and get excited about your product – it will […] Read more »

We were delighted to have Ken Norton join us for our inaugural members-only AMA. Ken is a senior operating partner at GV where he leads investing operations and provides product and engineering support to startups. Prior to joining GV, Ken was a group product manager at Google. In his years as a product manager at Google, […] Read more »

In this keynote from MTP Engage Manchester, Shaun Russell explains why product people need to lean into conflict. Key Points: Conflict aversion is learned behaviour The path of least resistance is rarely the right direction The stakeholder and product manager relationship should be transparent As product people, we must lean into conflict Shaun describes a […] Read more »

In this MTP Engage Manchester talk, Mind the Product’s Chief of Staff, Emily Tate describes how, as product people, we often find ourselves stuck in the middle of difficult negotiations, and while making everyone happy isn’t our goal, mastering stakeholder management is key to building successful products. Key Points: Stakeholders are your process users, they […] Read more »