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The Product Experience

In-depth conversations with the product people of the world — the stories, hard-won lessons, and sharp practice behind building great products, teams, and careers.

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How to get the most out of product coaching

How to get the most out of product coaching

How to lead when you don't fit in

How to lead when you don't fit in

Why it feels like you're falling behind on AI - Barry O'Reilly (Author, and Founder of Nobody Studios)

Why it feels like you're falling behind on AI - Barry O'Reilly (Author, and Founder of Nobody Studios)

How PMs can win with open source - Dan Ciruli (Product Leader, Nutanix)

How PMs can win with open source - Dan Ciruli (Product Leader, Nutanix)

AI ate their search traffic. Here's what Springer Nature built instead — Prathik Roy

AI ate their search traffic. Here's what Springer Nature built instead — Prathik Roy

Why 95% of employees don't know their company strategy

Why 95% of employees don't know their company strategy

The document that replaces PRDs — Rags Vadali

The document that replaces PRDs — Rags Vadali

What I learned moving from Amazon to a not-for-profit

What I learned moving from Amazon to a not-for-profit

How to build emotional intelligence in product management - Pippa Topp (CPO, giffgaff)

How to build emotional intelligence in product management - Pippa Topp (CPO, giffgaff)

The state of Product in Europe vs US | Elias Lieberich

The state of Product in Europe vs US | Elias Lieberich

How to fix broken systems - Kate Tarling (CEO, The Service Group)

How to fix broken systems - Kate Tarling (CEO, The Service Group)

How to communicate the value of product work

How to communicate the value of product work

Lessons from games, big tech, & Hollywood - Laura Teclemariam (LinkedIn, Netflix, Warner Bros. Entertainment)

Lessons from games, big tech, & Hollywood - Laura Teclemariam (LinkedIn, Netflix, Warner Bros. Entertainment)

How to align product work to business goals | Corinna Stukan (CEO, Bizzy)

How to align product work to business goals | Corinna Stukan (CEO, Bizzy)

Lessons from Mozilla and Twitter - Alan Byrne (Firefox, Twitter)

Lessons from Mozilla and Twitter - Alan Byrne (Firefox, Twitter)

Inside modern product game design - Cheryl Platz (Riot Games, Microsoft)

Inside modern product game design - Cheryl Platz (Riot Games, Microsoft)

Why product democracy doesn't work - Blagoja Golubovski (VP Product, Usercentrics)

Why product democracy doesn't work - Blagoja Golubovski (VP Product, Usercentrics)

How to predict product failure

How to predict product failure

Building products for pilots: A case study - Cristina Bustos (Swiss AviationSoftware)

Building products for pilots: A case study - Cristina Bustos (Swiss AviationSoftware)

How to lead without authority - Sean Flaherty (ITX Corp)

How to lead without authority - Sean Flaherty (ITX Corp)

How to stop micromanaging PMs and teams — Mariah Craddick (The Atlantic)

How to stop micromanaging PMs and teams — Mariah Craddick (The Atlantic)

What high-confidence product managers do differently - Axel Sooriah (Atlassian)

What high-confidence product managers do differently - Axel Sooriah (Atlassian)

How to build a product-driven engineering team - Matt Watson (Founder, Full Scale)

How to build a product-driven engineering team - Matt Watson (Founder, Full Scale)

How to build AI prototypes: Prerna Singh (CPTO, Avaaz)

How to build AI prototypes: Prerna Singh (CPTO, Avaaz)

Lessons from a career in platform product management - Teresa Huang (Head of Product, Bupa)

Lessons from a career in platform product management - Teresa Huang (Head of Product, Bupa)

How product teams operate, and why it doesn't work - John Cutler

How product teams operate, and why it doesn't work - John Cutler

The hidden UX of AI: What every PM needs to know - Nina Olding (Weights&Biases, Gemini, Meta)

The hidden UX of AI: What every PM needs to know - Nina Olding (Weights&Biases, Gemini, Meta)

How to spot (and solve) your product team’s biggest problems - Vidya Dinamani (Product Rebels)

How to spot (and solve) your product team’s biggest problems - Vidya Dinamani (Product Rebels)

How to validate the impact of product features - Jason Sparks (Principal Product Manager, ReUp Education)

How to validate the impact of product features - Jason Sparks (Principal Product Manager, ReUp Education)

How to connect product features to company goals - Elena Luneva (Maven, Nextdoor, Braintrust)

How to connect product features to company goals - Elena Luneva (Maven, Nextdoor, Braintrust)

A masterclass on rapid experimentation - Dan Dalton, Director of Product (Sage, Pendo)

A masterclass on rapid experimentation - Dan Dalton, Director of Product (Sage, Pendo)

Lessons from the best companies that are getting AI right

Lessons from the best companies that are getting AI right

What obsessing over team alignment taught me - Sahil Jain

What obsessing over team alignment taught me - Sahil Jain

Lessons from building products in broken systems - Damilola Adelekan (Lead Product Manager, Remedial Health)

Lessons from building products in broken systems - Damilola Adelekan (Lead Product Manager, Remedial Health)

When to say no to customers – Patrick Ndjientcheu (CPTO, Irembo)

When to say no to customers – Patrick Ndjientcheu (CPTO, Irembo)

Retention strategies for single-use products – Vivek Kumar (Investor and Advisor, Atlys)

Retention strategies for single-use products – Vivek Kumar (Investor and Advisor, Atlys)

Why we need to design products for machines – Katja Forbes (Executive Director, Standard Chartered Bank)

Why we need to design products for machines – Katja Forbes (Executive Director, Standard Chartered Bank)

How to influence at board level – Kirsten Mann (CEO, Founder, Vizory, Prospection, Oracle)

How to influence at board level – Kirsten Mann (CEO, Founder, Vizory, Prospection, Oracle)

Why RACI doesn’t work (and what you should use instead) — Jenny Wanger (Product Ops Consultant)

Why RACI doesn’t work (and what you should use instead) — Jenny Wanger (Product Ops Consultant)

How to embrace the uncertain future of product — Erica Wass (Product Consultant)

How to embrace the uncertain future of product — Erica Wass (Product Consultant)

Balance speed and safety in HealthTech – Brigitte West (Director of Product Strategy, DrDoctor)

Balance speed and safety in HealthTech – Brigitte West (Director of Product Strategy, DrDoctor)

Why should we care about building accessible products? – Dee Miller (Director, Product Strategy & Insights, Adobe)

Why should we care about building accessible products? – Dee Miller (Director, Product Strategy & Insights, Adobe)

The only rules you need for leading commercial product teams – Faith Forster (CPO, Legl)

The only rules you need for leading commercial product teams – Faith Forster (CPO, Legl)

How to pick the right product tools for your team – Moshe Mikanovsky (Product Coach)

How to pick the right product tools for your team – Moshe Mikanovsky (Product Coach)

How to build a product-led operating model that actually sticks – Jen Swanson

How to build a product-led operating model that actually sticks – Jen Swanson

What does it take to build world class products today? Ezinne & Oji Udezue (Co-Authors at ProductMind, ex-CPOs of Calendly, Typeform & WP Engine)

What does it take to build world class products today? Ezinne & Oji Udezue (Co-Authors at ProductMind, ex-CPOs of Calendly, Typeform & WP Engine)

Rerun: Building fun products at scale: Inside King with Todd Green (CEO, King)

Rerun: Building fun products at scale: Inside King with Todd Green (CEO, King)

How Stack Overflow is competing with AI – Jody Bailey (CPTO, Stack Overflow)

How Stack Overflow is competing with AI – Jody Bailey (CPTO, Stack Overflow)

What made Intercom throw away its product playbook – Paul Adams (CPO, Intercom)

What made Intercom throw away its product playbook – Paul Adams (CPO, Intercom)

How to build the right product culture during transformation – Joca Torres (Product Consultant)

How to build the right product culture during transformation – Joca Torres (Product Consultant)

Tools and techniques to scale product teams – Charlotte King (Lead Product Manager, eBay)

Tools and techniques to scale product teams – Charlotte King (Lead Product Manager, eBay)

Everything you need to know about impact-first product teams – Matt LeMay (Product coach and Author)

Everything you need to know about impact-first product teams – Matt LeMay (Product coach and Author)

How and when to sunset features – Roni Ben Aharon (CPO, Craft.io, Booking.com, Wix)

How and when to sunset features – Roni Ben Aharon (CPO, Craft.io, Booking.com, Wix)

How to lead product transformation at scale – Jo Wickremasinghe (CPTO, BPP)

How to lead product transformation at scale – Jo Wickremasinghe (CPTO, BPP)

Tried and tested AI tools for product managers – Dave Killeen (VP Product, Pendo)

Tried and tested AI tools for product managers – Dave Killeen (VP Product, Pendo)

Why product managers are getting fired – Dave Wascha (CPTO and Advisor)

Why product managers are getting fired – Dave Wascha (CPTO and Advisor)

What product leaders can learn from mergers and acquisitions – Vincent Jong (CPO, Dealfront)

What product leaders can learn from mergers and acquisitions – Vincent Jong (CPO, Dealfront)

How to structure your product org- Trisha Price (CPO, Pendo)

How to structure your product org- Trisha Price (CPO, Pendo)

How Duolingo built an AI conversation bot – Zan Gilani (Principal Product Manager, Duolingo)

How Duolingo built an AI conversation bot – Zan Gilani (Principal Product Manager, Duolingo)

From Co-op CPO to Co-Founder – Adam Warburton (Co-Founder, Rove)

From Co-op CPO to Co-Founder – Adam Warburton (Co-Founder, Rove)

How to use conflict to solve product problems – Yorai Gabriel (Author, The Innovators' Drama)

How to use conflict to solve product problems – Yorai Gabriel (Author, The Innovators' Drama)

The journey to SVP Product – 3 things to know (Shannon Scott, Airwallex)

The journey to SVP Product – 3 things to know (Shannon Scott, Airwallex)

What are common product diseases? And how can you overcome them?

What are common product diseases? And how can you overcome them?

How to get alignment from the board with your AI strategy

How to get alignment from the board with your AI strategy

The 7 key strategies for product growth – Aakash Gupta (PLG Expert)

The 7 key strategies for product growth – Aakash Gupta (PLG Expert)

How do you avoid burnout in product management?

How do you avoid burnout in product management?

Understanding Product Equity in Tech – Glenn Block (Founder and CEO, ProdSense)

Understanding Product Equity in Tech – Glenn Block (Founder and CEO, ProdSense)

How GenAI has improved GoDaddy's product experience – Laka Sriram (VP Generative AI, GoDaddy)

How GenAI has improved GoDaddy's product experience – Laka Sriram (VP Generative AI, GoDaddy)

It's not you, it's them – frustrating things orgs do – Keji Adedeji (Product Leader and Coach)

It's not you, it's them – frustrating things orgs do – Keji Adedeji (Product Leader and Coach)

How Yahoo creates a great experience for its users – Kameron Canbaz (Product Manager, Workflow and UX at Yahoo)

How Yahoo creates a great experience for its users – Kameron Canbaz (Product Manager, Workflow and UX at Yahoo)

AI ethics advice from former White House technologist – Kasia Chmielinski (Co-founder, The Data Nutrition Project)

AI ethics advice from former White House technologist – Kasia Chmielinski (Co-founder, The Data Nutrition Project)

Building an Associate Product Manager program at Miro – Thor Mitchell (Product Executive-in-Residence, Balderton Capital)

Building an Associate Product Manager program at Miro – Thor Mitchell (Product Executive-in-Residence, Balderton Capital)

How CX works with Product at Ikea – Hanneke Hoogewerf (Sr Strategic Experience Designer, IKEA)

How CX works with Product at Ikea – Hanneke Hoogewerf (Sr Strategic Experience Designer, IKEA)

Connecting fans to creators at Spotify (Dariusz Dziuk, Product Lead, Spotify)

Connecting fans to creators at Spotify (Dariusz Dziuk, Product Lead, Spotify)

How to prioritise your work for impact- Nacho Bassino (Product Leadership Coach)

How to prioritise your work for impact- Nacho Bassino (Product Leadership Coach)

How Google makes AI work at Enterprise scale – Miku Jha (Director, AI/ML and Generative AI, Google Cloud)

How Google makes AI work at Enterprise scale – Miku Jha (Director, AI/ML and Generative AI, Google Cloud)

How to achieve better results by changing your mindset – Connor Joyce (Senior User Researcher, Microsoft)

How to achieve better results by changing your mindset – Connor Joyce (Senior User Researcher, Microsoft)

Product-led growth in action – Partho Ghosh (VP of Product, Uberall)

Product-led growth in action – Partho Ghosh (VP of Product, Uberall)

Using AI in healthcare products – Tetiana Telenczak (Head of Product, Merck Group)

Using AI in healthcare products – Tetiana Telenczak (Head of Product, Merck Group)

AI and product-led growth go hand in hand – Nichole Mace (SVP, Product, User Experience at Pendo)

AI and product-led growth go hand in hand – Nichole Mace (SVP, Product, User Experience at Pendo)

How to improve your relationship with data – Heather Williams (Director of Product, Elsevier)

How to improve your relationship with data – Heather Williams (Director of Product, Elsevier)

What good product design looks like – Miguel Fernandez (VP of Product Design, Slack)

What good product design looks like – Miguel Fernandez (VP of Product Design, Slack)

Making your product strategy come alive – Chiedza Muguti

Making your product strategy come alive – Chiedza Muguti

Why can't we get accessibility right? Claire Bauden (SVP Global Product Design, Global Payments Inc.)

Why can't we get accessibility right? Claire Bauden (SVP Global Product Design, Global Payments Inc.)

Product outcomes and company values go hand in hand – Brian Walsh (SVP of Product, Pendo)

Product outcomes and company values go hand in hand – Brian Walsh (SVP of Product, Pendo)

Clarity: The key to product success – Arne Kittler (Product Leadership Sidekick, Product at Heart)

Clarity: The key to product success – Arne Kittler (Product Leadership Sidekick, Product at Heart)

What is your CEO thinking? – Joe Leech (Coach to CEOs)

What is your CEO thinking? – Joe Leech (Coach to CEOs)

A better way to share your product vision – Janet Bumpas (Product Advisor)

A better way to share your product vision – Janet Bumpas (Product Advisor)

How to estimate responsibly in product – Neil Vass (Engineering Manager, The Co-op, BBC)

How to estimate responsibly in product – Neil Vass (Engineering Manager, The Co-op, BBC)

Product pitfalls: how to avoid them – David Pereira (CEO, CPO, omoqo GmbH)

Product pitfalls: how to avoid them – David Pereira (CEO, CPO, omoqo GmbH)

The illusion of quick fixes in organisational change – Steve Hearsum (Consultant, Author)

The illusion of quick fixes in organisational change – Steve Hearsum (Consultant, Author)

The evolution of product management – Graeme Stuart (Head of Product, Aflac)

The evolution of product management – Graeme Stuart (Head of Product, Aflac)

What organisations get wrong about market expansion – Chui Chui Tan (Growth and Strategy expert)

What organisations get wrong about market expansion – Chui Chui Tan (Growth and Strategy expert)

Navigating AI bias: Insights and strategies – John Haggerty (Founder, The PM Insider)

Navigating AI bias: Insights and strategies – John Haggerty (Founder, The PM Insider)

Navigating the shift from engineering to product – Anuja More (Product Lead, Meta, Whatsapp) at Meta

Navigating the shift from engineering to product – Anuja More (Product Lead, Meta, Whatsapp) at Meta

The journey to becoming customer-centric at Pfizer: Atif Faruqui (Director, Developer Products and Platforms, Pfizer)

The journey to becoming customer-centric at Pfizer: Atif Faruqui (Director, Developer Products and Platforms, Pfizer)

About the hosts

Lily Smith

Lily Smith

Managing Director @ BBC Maestro.

Randy Silver

Randy Silver

A recovering music journalist & editor, Randy Silver has been working as an interactive producer & product manager across the US & UK for nearly 20 years. After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media & entertainment, retail and financial services. He’s held Head of Product roles at HSBC and Sainsbury’s, where he also directed their 100+-person product community. He's also spoken at Mind the Product Engage (Hamburg), at a number of ProductTanks (London, Zurich, Manchester, Birmingham, Bristol, Oxford, & Brighton... so far!) and at conferences across the US and Europe.

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