LATEST POSTS

How Squarespace Addressed its Hidden Customer Segments

BY Tremis Skeete on April 16, 2018

Matthew Zito is director of product management at DIY website builder Squarespace, a business whose mission is to make beautiful products to help people with creative ideas succeed. He graciously joined us at ProductTank NYC to talk about some interesting work his team had done to address the needs of a customer segment which they had […] Read more »

How to Simplify Your Value Proposition: A Case Study

BY Molly Norris Walker on April 11, 2018

It pays to be ruthlessly simple about your value proposition. While humans are emotional beings, the reality is they’re more likely to come to your product or service to achieve a clear transactional benefit. Acquire and convert more users by perfecting the most direct path to realizing that benefit. Here we look at a case […] Read more »

Diogo Coutinho - AI in the Real World

BY James Gadsby Peet on March 9, 2018

Summary: Done properly, applied artificial intelligence (AI) can enhance the user experience across your product – providing value for your users and your organisation. However, you need to allow your users to make the final judgement, spend time training your model, build in feedback loops and be transparent about how you’re using AI. How to […] Read more »

What Happens When you do User Discovery After Market Traction

BY Christian Bonilla on February 22, 2018

I recently had a call with the CEO of a company that I thought would be a great channel partner for my company. I’d been looking forward to the conversation; we’d convinced a few similar firms to partner with us recently and I was hungry for some momentum. When the call kicked off, I fully expected […] Read more »

Tobacco, Drugs, Clickbait: Are Designers Dealing in Digital Addiction?

BY Alex Menczykowski on February 19, 2018

A Rude Awakening There is a change coming. A movement in motion, and like the majority of technological disruptions the earliest adopters are greasing the gears in the silicon communities. You won’t have had to dig very deep recently to have picked up on an increasing sense of rebellion against what used to be the […] Read more »

Design Trends - 2018 Will be the Year of the Human

BY Andreas Conradi on January 19, 2018

Every year, the UX design team at Red Badger discusses upcoming trends, and this year we’re taking the opportunity to share our views with Mind The Product readers. 1. Inclusive and Ethical Design Goes Mainstream Accessibility has long been a consideration for our industry, but 2018 will see a new wave of users who demand […] Read more »

User Experience: 5 Tips for Designing Products to Appeal to Millennials

BY Soyun Kim on January 4, 2018

You may have a great idea and polished advertising to go with it, but, for some reason, millennials don’t seem to click with your product. Do you ever wonder why?  What can you do about it? Millennials are one of the largest generations by number, and will soon make up 50% of the global workforce […] Read more »

7 Ways Cohort Analysis can Optimize Company Performance and Results

BY Dan Schoenbaum and Evan Kaeding on November 10, 2017

Businesses are constantly in search of useful tactics that improve their brand’s performance and bottom line. Cohort analysis is often overlooked, but it can yield insightful information and actionable advice to improve acquisition, retention and monetization. By definition, a cohort is a group of people who have a common characteristic during a period of time. […] Read more »

Critical Customer Touchpoints for a Successful Product Launch

BY Amanpreet Kaur on October 31, 2017

As a product manager, one of your key goals is to solve your customers’ problems. Listening to your customers is the best way to get to know their problems and current methods, and then you can brainstorm for a solution. But how do you start? The process of working up an idea and developing it […] Read more »

Improving the UX of Your Terms and Conditions Page (and 6 Easy Ways To Do It)

BY Erik Episcopo on October 20, 2017

When it comes to designing or improving the UX of a website, how often do you consider your terms and conditions page? My guess: hardly ever. I know what you’re thinking, “why spend time improving a page that 99% of people don’t read when I should be working on my home page, pricing page, or […] Read more »