Mind the Product London 2018

Most big companies have one thing in common with America, that they’ve been dominant for a very long time but are now struggling. They’re seeing the same challenges about how to change so they can be resilient and grow in the world as it is now. It’s a situation that forces us to reflect on Read more »

In this #mtpcon London talk, Sally Foote of Photobox had us consider that most product managers don’t work on greenfield products that allow them to design minimum viable services. The majority work with services and technologies that they didn’t design and which on the surface don’t meet their own or their user needs. She says Read more »

In this mtpcon London talk, Richard Banfield looks at what makes high-performing teams work. Building High-performing Organisations Continuous improvement can act as a powerful cultural change agent: cycling coach David Brailsford knows this and he was able to reinvent British Cycling as a result. Since the implementation of Brailsford’s changes, British Cycling has experienced success Read more »

Six years ago at Skyscanner there was no experimentation: now, there might be 500 tests running at any one time. In this #mtpcon London talk, Skyscanner’s Principal Product Manager Rik Higham looks at how experimentation can be a strategic capability for an organisation. First you should change your approach to failure – rather than look Read more »

In this #mtpcon London talk, Joe Leech shows us how, in order to design products that people love, we need to create experiences that fit into what people’s existing mental models predict for them. Procedural Knowledge Declarative knowledge is specific facts that we find hard to remember. Because facts are hard to remember, we convert Read more »

Summary: Communities of practice can be powerful tools to enable both individuals and organisations to increase their effectiveness. By bringing together people who share a common interest or passion, new skills are learned and developed. People are often put in situations where they’re empowered, but they don’t know how to move forward. Sink or swim Read more »

Once upon a time, designers were convinced that they were doing the right thing. They didn’t question outcomes because they thought their motives were sound. Recently the conversation has shifted to become much more focused on user safety, trust and ethics. While this is progress, it has led people to feel they work in an Read more »

Summary: Product managers always find themselves trying to make disparate groups of people happy. FreeAgent has created a three-step framework to help manage this process across organisations. It starts by defining the core value of a product, in a way that everybody can understand, and then maps user journeys, at varying points of the user’s Read more »

Martin Eriksson opened #mtpcon London 2018 – the world’s largest conference for passionate product people – by telling us that despite all he’s achieved, he feels like a fraud. This Imposter Syndrome is a deep fear of being exposed as someone who doesn’t know what they’re doing, despite their position in the world. Imposter Syndrome Read more »

On Friday, we gathered with 1,700 of our closest friends from over 50 countries to spend a day sharing with each other, hearing from amazing speakers, and taking time out to focus on our craft. Following a day of focused workshops and leadership discussions, we came together at London’s Barbican Centre to talk product. Here’s Read more »