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Software Experience Management
Software experience management is about taking care of the full product experience, not just features, but how everything works together for the user. It means tracking what’s working, fixing what’s not, and continually improving based on real usage. Done well, it helps teams build software that actually fits into people’s lives and work.
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Turning customer success into product success by Hannah Chaplin and Niamh Jones
How to Pick the Right Tools for your Experiments by Thomas Leitermann
APIs and Open Technology by Jeremy Brown
The Day-To-Day Product Management Toolkit
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