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Three product leaders to learn from at #mtpcon inside Pendomonium

Kevin Shanahan is Head of Growth at Peak, the self-improvement startup that offers the #1 brain training app worldwide. He oversees product development of new apps under the Peak brand, from concept to prototype to MVP to launch.

Kevin Shanahan

<p>This is the second of two posts that deep dive on A/B tests, expanding on <a href="https://www.youtube.com/watch?v=KAFKKlFoJjU&amp;feature=youtu.be&amp;list=PLWz5rJ2EKKc_amR5JL4lSH4PHSWNUTV85">a talk I gave at Google Playtime 2016 in London</a>. In the first post I explained <a href="https://www.mindtheproduct.com/stepping-ab-tests/" target="_blank" rel="noopener noreferrer">how to step up your A/B testing</a>, and in this post I’ll look at how using a tracker spreadsheet can help you manage your A/B tests and better retain learnings from past ones. <a href="https://docs.google.com/spreadsheets/d/1wUfNShlpjLR293VwtPcMe8LbeBh-QgytOFYeAdExomY/edit#gid=179782741">Here’s a link</a> to the tracker so you can follow along and make your own copy (it’s free).</p>
<p><a href="//wp-content/uploads/2017/07/ab-testing-sheet-1.png"><img loading="lazy" decoding="async" class="aligncenter size-full wp-image-11875" src="//wp-content/uploads/2017/07/ab-testing-sheet-1.png" alt="" width="1219" height="344" srcset="/wp-content/uploads/2017/07/ab-testing-sheet-1.png 1219w, /wp-content/uploads/2017/07/ab-testing-sheet-1-300x85.png 300w, /wp-content/uploads/2017/07/ab-testing-sheet-1-768x217.png 768w, /wp-content/uploads/2017/07/ab-testing-sheet-1-1024x289.png 1024w" sizes="(max-width: 1219px) 100vw, 1219px" /></a></p>
<h3>Why you Need a Tracker</h3>
<p>As mentioned in the first post, if you plan to run a lot of A/B tests then you should think about using a document to store test information, which I call the tracker. There are several benefits that a tracker gives you:</p>
<ul>
<li><em>Forces you to think through the details of a test</em>. Given that each test follows a similar structure, the tracker acts like a checklist to ensure you haven’t overlooked important details. This prevents costly fixes and re-runs later on.</li>
<li><em>Ensures everyone is on the same page</em>. It’s easy for people to have different interpretations or recollections of what was agreed for an A/B test, but they’ll quickly identify these and converge if test information is listed in one place.</li>
<li><em>Gives visibility on live and upcoming tests</em>. Testing typically affects many teams in a company, therefore each team needs to be able to see at a glance which A/B tests are running or planned so they can adjust their plans.</li>
<li><em>Stores details of past tests so you can easily reference them</em>. It’s common to want to look back on old A/B tests to inform new ones, and the tracker prevents you from having to trawl through messages and project management tickets to do this.</li>
</ul>
<h3>Everyone Loves a Spreadsheet</h3>
<p>We use a Google spreadsheet for the tracker at <a href="http://www.peak.net/">Peak</a>. Why a spreadsheet? Because spreadsheets are easy to understand, update, share, filter, synchronise, and have different layers of permissions. They may not be exciting but they’re the perfect format for the job.</p>
<h3>The Parts of the Tracker</h3>
<p><a href="https://docs.google.com/spreadsheets/d/1wUfNShlpjLR293VwtPcMe8LbeBh-QgytOFYeAdExomY/edit#gid=179782741">Here’s a link</a> to the tracker that we use. It has five main parts, each of which is marked with a different coloured header.</p>
<p><img loading="lazy" decoding="async" class="aligncenter size-full wp-image-11874" src="//wp-content/uploads/2017/07/ab-testing-sheet-2.png" alt="" width="1335" height="431" srcset="/wp-content/uploads/2017/07/ab-testing-sheet-2.png 1335w, /wp-content/uploads/2017/07/ab-testing-sheet-2-300x97.png 300w, /wp-content/uploads/2017/07/ab-testing-sheet-2-768x248.png 768w, /wp-content/uploads/2017/07/ab-testing-sheet-2-1024x331.png 1024w" sizes="(max-width: 1335px) 100vw, 1335px" /></p>
<ul>
<li><em>Test overview.</em> Records what the test is, where it’s happening inside (or outside) your product, why you’re doing it, when you’re doing it, and what the status is.</li>
<li><em>Segment info.</em> Describes the users in a test, including the countries they’re in, the languages they speak, and the devices they use</li>
</ul>
<p><img loading="lazy" decoding="async" class="aligncenter size-full wp-image-11873" src="//wp-content/uploads/2017/07/ab-testing-sheet-3.png" alt="" width="1335" height="418" srcset="/wp-content/uploads/2017/07/ab-testing-sheet-3.png 1335w, /wp-content/uploads/2017/07/ab-testing-sheet-3-300x94.png 300w, /wp-content/uploads/2017/07/ab-testing-sheet-3-768x240.png 768w, /wp-content/uploads/2017/07/ab-testing-sheet-3-1024x321.png 1024w" sizes="(max-width: 1335px) 100vw, 1335px" /></p>
<ul>
<li><em>Variant info.</em> Indicates how you will divide these users into variants and what the experience will be like for each one.</li>
<li><em>KPIs</em>. Lists the metrics you will judge the success of the test on and the targets you hope to achieve if the test is successful.</li>
<li><em>Results and next steps</em>. A short summary of the test results, links to more detailed analysis, and the next steps.</li>
</ul>
<p>And that’s it! The tracker is unlikely to win an award anytime soon but we’ve found it to be a great way of staying on top of lots of tests.</p>
<p>If you found this post and the tracker useful, or have any questions or suggestions for improvements, I’d love to hear from you in the comments section below. Here’s the <a href="https://docs.google.com/spreadsheets/d/1wUfNShlpjLR293VwtPcMe8LbeBh-QgytOFYeAdExomY/edit#gid=179782741">link </a>to the tracker once more, which is free to copy and modify.</p>
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Tracking your A/B tests

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