LATEST POSTS

MTP Prioritised : AMA with Ken Norton

BY Martin Eriksson on May 14, 2020

We were delighted to have Ken Norton join us for our inaugural members-only AMA. Ken is a senior operating partner at GV where he leads investing operations and provides product and engineering support to startups. Prior to joining GV, Ken was a group product manager at Google. In his years as a product manager at Google, […]

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Creating an Accessible Website for Europe’s Oldest Eye Hospital Charity: a Case Study

BY Imogen Johnson on May 6, 2020

Working with a committed and hands-on client, plus a unique group of more than 200 testers, the team at design agency William Joseph created a new site for Moorfields Eye Charity where accessibility was key – and they delivered just in the nick of time. Here, the agency’s UX and Content Strategy Manager Nicola O’Connor and Senior Designer […]

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An Agile Project to Enable Social Distancing: a Case Study

BY Katarzyna Malecka on April 28, 2020

COVID-19 has brought a crisis to many industries and many companies. Transport, especially home delivery providers, faces big challenges. How can they ensure social distancing and thorough hygiene practices in everyday deliveries? Here’s how one transport company solved this challenge. While food and smaller packages can be left at the door without any personal contact, […]

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Creating Solutions for COVID-19 Frontliners - a Case Study

BY Satyavati Kharde on April 26, 2020

  In Part 2 of our Coping Through COVID series, we learn how the team at Springer Nature Experiments quickly created an interface, packed with vital information on Coronavirus detection protocols for the scientific research community. Overview COVID-19 caused by the SARS-CoV-2 virus has brought everyday life to a halt all around the world. In mid-March, […]

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Remote Discovery - Teresa Torres on The Product Experience

BY The Product Experience on April 22, 2020

We’ve heard it again and again – these are odd times; we’re not working remotely, we’re working during a crisis; this is not the new normal. You’re not working the same way, and your customers have different needs than they did a month ago. We turned to Teresa Torres – our first repeat guest! – […]

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Case Study: Launching PayMe from HSBC

BY Adam Darcy on April 16, 2020

Before moving to super app Gojek to lead its efforts on mass financial inclusion, Adam Darcy developed PayMe, a product that has helped to transform the way young people in Hong Kong think about HSBC. Here he explains how they took PayMe from a thin MLP to become the most successful payments app in Hong Kong. […]

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Jobs to be Done by Joe Leech

BY Jon Horvath on February 28, 2020

In this MTP Engage Manchester talk, using a simple example, Joe Leech demonstrates how we can employ the “Jobs to be done” framework, deconstructing company outputs and examining the importance of user stories. Key Points: Evaluate the competitive space Don’t just think function – emotional and social job stories are significant You can’t rely on […]

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Petra Wille: A Social Creature

BY Eira Hayward on February 27, 2020

When Petra Wille was in her first job, working as a software engineer for Burda Media, she visited Hamburg for a work project and promised herself she would live in the city one day. “I fell in love with it then,” she says. Now an established product coach and the co-organiser of MTP Engage Hamburg, […]

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Throw Less Spaghetti, Make More Stick by Devan Goldstein

BY Andres Phillips on February 22, 2020

When growth work looks like product work, growth-team problems look like product-team problems. In this ProductTank San Francisco talk, Devan Goldstein, then Growth Product Lead at Dropbox, shows us how using product themes can help to focus growth teams. Watch the video to see his talk in full. Or read on for an overview of his […]

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Service Mapping by Katherine Wastell and Louise Nicholas

BY Andres Phillips on January 28, 2020

In this MTP Engage Manchester talk, Katherine Wastell and Louise Nicholas, Head of Design and Product Designer respectively at Co-op Digital, tell us how we can use service maps to fix some of the many problems that we can face in the world of product. The key points of their talk include: What is a service […]

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