LATEST POSTS

Creating a Feature Request Process for B2B Product and Customer Success Teams

BY Nick Paranomos on May 28, 2020

In many organizations, product leaders have a constant stream of tasks coming in from customer-facing teams. Feature requests, bug fixes – all of them urgent. It can take years to master the practice of finding a healthy balance somewhere between allowing these non stop requests to dictate your product roadmap, and ignoring them altogether. Good prioritization […]

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A Decade in Product - a Retrospective

BY Martin Eriksson on May 27, 2020

This year doesn’t just mark the start of a new decade, but also the 10th anniversary of the first ever #ProductTank (and my 20th as a Product Manager). What started as a simple meetup in London has evolved into the world’s largest product community, with chapters in over 200 cities around the world and 200,000 […]

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Book Excerpt: What Do We Do Now? By Randy Silver

BY Randy Silver on May 25, 2020

As the COVID-19 crisis began hitting home, a lot of the conversations I had with product people started to take the same tone. It quickly became clear that many people were dealing with the same basic questions. There was also a lot of confusion about how to move forward. As a result, I sat down […]

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The Dreaded ‘R’s: Refactor, Re-write, Re-build by Sally Brogan

BY Sarah Oliver on May 22, 2020

Does plaster fall off the walls every time you paint your house? Do you have to walk through the kitchen to get to the shower? Do you have enough bedrooms for your family? In this MTP Engage Manchester talk, Sally Brogan uses many home improvement illustrations to help frame the refactor versus new build decision […]

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Decision Supervision - Structured Thinking for Product People by Lucy Spence

BY Chris Massey on May 18, 2020

As product managers, we very rarely operate in isolation, and we’re more effective when we’re able to influence decisions being made around us. In this MTP Engage Manchester talk, Lucy Spence, Associate Director, Product Management at Compare the Market, shares various techniques she’s found to help her make decisions in a more structured way Match […]

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MTP Prioritised : AMA with Ken Norton

BY Martin Eriksson on May 14, 2020

We were delighted to have Ken Norton join us for our inaugural members-only AMA. Ken is a senior operating partner at GV where he leads investing operations and provides product and engineering support to startups. Prior to joining GV, Ken was a group product manager at Google. In his years as a product manager at Google, […]

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Creating an Accessible Website for Europe’s Oldest Eye Hospital Charity: a Case Study

BY Imogen Johnson on May 6, 2020

Working with a committed and hands-on client, plus a unique group of more than 200 testers, the team at design agency William Joseph created a new site for Moorfields Eye Charity where accessibility was key – and they delivered just in the nick of time. Here, the agency’s UX and Content Strategy Manager Nicola O’Connor and Senior Designer […]

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An Agile Project to Enable Social Distancing: a Case Study

BY Katarzyna Malecka on April 28, 2020

COVID-19 has brought a crisis to many industries and many companies. Transport, especially home delivery providers, faces big challenges. How can they ensure social distancing and thorough hygiene practices in everyday deliveries? Here’s how one transport company solved this challenge. While food and smaller packages can be left at the door without any personal contact, […]

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Creating Solutions for COVID-19 Frontliners - a Case Study

BY Satyavati Kharde on April 26, 2020

  In Part 2 of our Coping Through COVID series, we learn how the team at Springer Nature Experiments quickly created an interface, packed with vital information on Coronavirus detection protocols for the scientific research community. Overview COVID-19 caused by the SARS-CoV-2 virus has brought everyday life to a halt all around the world. In mid-March, […]

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Remote Discovery - Teresa Torres on The Product Experience

BY The Product Experience on April 22, 2020

We’ve heard it again and again – these are odd times; we’re not working remotely, we’re working during a crisis; this is not the new normal. You’re not working the same way, and your customers have different needs than they did a month ago. We turned to Teresa Torres – our first repeat guest! – […]

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