LATEST POSTS

An Ethical Sanity Check: What Would Trolls Do?

BY Emily Tate on November 27, 2018

As a teenager in the 90s in the US Bible Belt, you didn’t have to look far to find someone wearing an iconic bracelet with 4 simple letters: WWJD. This was meant to remind Christian youth to constantly evaluate decisions in their daily lives against the question, “What Would Jesus Do?”. It was intended to […] Read more »

Building Product in an Age of Distrust by Ryan Freitas

BY James Gadsby Peet on November 23, 2018

Once upon a time, designers were convinced that they were doing the right thing. They didn’t question outcomes because they thought their motives were sound. Recently the conversation has shifted to become much more focused on user safety, trust and ethics. While this is progress, it has led people to feel they work in an […] Read more »

How can we Build Human-Centred Products by Kim Goodwin

BY James Gadsby Peet on November 9, 2018

Everybody is trying to create products that make people’s lives better. However, by simply focusing on metrics, rather than the humans behind them, we risk making bad decisions that have unintended consequences for people and society. To be better, Kim explained how we need to focus on creating features that meet some of people’s needs, […] Read more »

First, Do No Harm by Mariah Hay

BY Emily Tate on September 7, 2018

Product managers are problem finders and problem solvers. But what happens when we become problem creators? In her talk from #mtpcon San Francisco, Mariah Hay, VP of Product at Pluralsight, challenges us to think about our ethical responsibility as product managers. […] Read more »