With his background in technical editing, community building and product marketing, Chris' approach to product management is inherently centered around user narratives. He spent the first few years of his career working with the B2B developer products, prototyped an experimental technical publishing platform along the way, and then kick-started the Mind the Product platform. You can find him at ProductTank, or on twitter as @camassey.

Chris Massey

San Francisco

Video

Outcome-Driven Innovation for Product Managers

Jay Haynes is Founder &amp; CEO of thrv, the first and only jobs-to-be-done software for product teams. Jay is an award-winning CEO with 25 years of experience formulating and executing product strategies. Prior to thrv, Jay was CEO of Strategyn, a leading jobs-to-be-done research firm. Jay was CEO of two startups funded by Draper Fisher Jurvetson and Kleiner Perkins. Earlier in his career, Jay worked as an investment professional with GTCR Golder Rauner, a leading private equity firm in Chicago with over $3 billion under management. Jay also worked as a Product Manager at Microsoft in the Windows Group. Jay graduated Phi Beta Kappa with highest honors from Brown University, and he received his MBA with distinction from Harvard Business School.

Jay Haynes

Product Design

Product Management Skills

Building High-Growth Products Using Jobs-To-Be-Done

Mike Belsito is Head of Product Evangelism for Pendo and Mind the Product and is seen as one of product management’s most notable connectors. 

Mike spent over a decade leading two of the most recognized communities in product management – first as co-founder of Product Collective, home to INDUSTRY: The Product Conference – and then at Mind the Product, after Pendo brought the two together in September 2024. Through both, he's built spaces where product people connect, grow, and take their craft seriously.

Before his community-building chapter, Mike was a startup founder and operator, serving as a co-founder, executive, and early employee in several technology startup companies. He is currently under contract with Wiley to write The Future-Proof Product Manager – a book that explores the timeless characteristics helping product people stay valuable through any period of massive change. It is due out in February 2027. His work has been featured in the New York Times, The Atlantic, CNN, NPR, and PBS.


Mike Belsito

Frameworks

Jobs to be done for Product Managers

With over 16 years of product innovation experience, Adam is currently CPO at Prodigy Finance. His current project involves democratising access to high ROI education, in order to unlock potential in emerging and underserved markets. 

A self-described workaholic, Adam previously built and ran two successful startups, while simultaneously working in tech consultancies, large fintech and in global banking. His passion is to create products that have a substantial and positive impact on society. He specialises in fintech and social networks.

Adam Darcy

Product Management Process

Don’t let your first Product Requirements Document be your last

Join our podcast hosts Lily Smith and Randy Silver for in-depth conversations with some of the best product people around the world! Every week they chat with people in the know, covering the topics that matter to you - solving real problems, developing awesome products, building successful teams and developing careers. Find out more, subscribe, and access all episodes on <a href="https://www.mindtheproduct.com/the-product-experience/">The Product Experience homepage</a>.

The Product Experience

Podcast

Getting Started with JTBD – Mike Belsito on The Product Experience

Courtland brings more than 15 years of experience in Retail and Supply Chain blending process and technology. He feels equally at home developing vision, performing market analysis, working with design and development, and connecting with front line users and customers. While Product Management is what he does, he has a passion for unlocking potential in others. He is not just a product manager, but is also a product husband and product father.

Jtbd

Jobs to be done for Product Managers

Don’t let your first Product Requirements Document be your last

Getting Started with JTBD – Mike Belsito on The Product Experience

Product Accountability – Appraise Products Like a Manager

Outcome-Driven Innovation for Product Managers

Building High-Growth Products Using Jobs-To-Be-Done