LATEST POSTS

Tricks and Traps When Building Conversational Products

BY Rajat Harlalka on December 18, 2018

For a long time, we’ve thought of interfaces strictly in a visual sense: buttons, drop-down lists, sliders, carousels (please no more carousels). But now we are staring into a future composed not just of visual interfaces, but conversational ones too.  In the first part of this series, I looked at some tips and best practice […]

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Let's Talk! How to Build out Conversations for a Better User Experience

BY Rajat Harlalka on December 17, 2018

For conversational products and interfaces, product creators have to imagine an interaction where the screen plays an ancillary role. As a consequence, the majority of the best practices and principles of a good user experience that we’ve become used to need to be redefined, if used at all. Even within conversational interfaces, we don’t speak in […]

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What is it Like to Hold Google in Your Hand? by Ivy Ross

BY James Gadsby Peet on December 14, 2018

Google’s aim is to organise the world’s information and make it universally useful. From this original mission it has moved to making hardware such as Google Home. In this #mtpcon London talk, Google’s VP Design for Hardware, Ivy Ross, describes the challenge for her team of working out what it felt like when you held […]

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Same but Different: Launching Products at an Established Company

BY Liz Love on December 11, 2018

There are lots of resources to help startups through their first product launch (if you haven’t found them yet, try looking here). But what if you don’t work for a startup? Is the process different if you’re a product manager in an established organisation, where products have already been launched? The answer is yes…and no! […]

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Using Psychology to Supercharge Your Products by Joe Leech

BY James Gadsby Peet on December 7, 2018

In this #mtpcon London talk, Joe Leech shows us how, in order to design products that people love, we need to create experiences that fit into what people’s existing mental models predict for them. Procedural Knowledge Declarative knowledge is specific facts that we find hard to remember. Because facts are hard to remember, we convert […]

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Why We Fail: What I Learned From 5 Years with Friends, Netflix's Social Strategy

BY Gibson Biddle on December 4, 2018

I write a lot about product strategy, and use Netflix as an example so that others can learn from the company’s success and failure. I often highlight that half of Netflix’s high-level product strategies fail in order to help product leaders to understand how hard it is to launch and grow startups. I also think […]

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An Ethical Sanity Check: What Would Trolls Do?

BY Emily Tate on November 27, 2018

As a teenager in the 90s in the US Bible Belt, you didn’t have to look far to find someone wearing an iconic bracelet with 4 simple letters: WWJD. This was meant to remind Christian youth to constantly evaluate decisions in their daily lives against the question, “What Would Jesus Do?”. It was intended to […]

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Why is it so Hard to Lean Test?

BY Rosemary King on November 21, 2018

The Mind the Product Training curriculum is written in collaboration with dozens of expert product managers from countries and companies around the world. One the most consistent and frequent lessons that we teach in different workshops is “test early, test often”, also known as lean methodologies. Two years ago, when I started as Director of Training […]

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The World is Colorful, so why Shouldn't our Users be? by Mirja Bester

BY Petra Wille on November 19, 2018

Modern corporate culture is slowly coming to understand the benefits of highly diverse teams, stretching from gender to personality types. But where does product management stand with embracing that same diversity and complexity in our users? At this year’s MTP Engage, product director at Xing, Mirja Bester, shared how she thinks that by taking the […]

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Why Simply "Allowing" Mistakes is a Dead-end for Agile Companies

BY Alexandre Gabadou on November 13, 2018

Managing culture can quickly become one of the most complex challenges for companies that seek to scale agile practices. If self-organization and continuous improvement aren’t already tricky enough in a team of 10 individuals, they represent a daunting challenge when teams grow to the hundreds (not mentioning companies of thousands of people). Scaling agile practices[1] in […]

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