LATEST POSTS

How I Built an app Without Writing a Line of Code

BY Liam Smith on July 2, 2019

Once upon a time, if you wanted to create a new app or website and didn’t know how to code, you had few options: hire an expensive agency, scour the web for a decent freelancer, or learn to code. That meant investing a lot of your time or money, often without knowing if it would […]

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How to fix Your Product Goals for Better Human Outcomes

BY Rob Boyett on June 27, 2019

Hello product designers, this is for you. I want to talk to you about product goals, metrics, and how they get muddled in the product design process, leading to some less than humane outcomes. But first a little story. In the early 1970s, two behavioural scientists working at Princeton University set out to investigate the psychology […]

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How Humanising Your Product can Make all the Difference

BY Megan Sayers on March 14, 2019

For a bootstrapped product start-up, investing in visual design and illustration to humanise your product can seem like a low priority. You’ve bugs to fix, marketing to fund, and a user feedback log as long as your arm. Delightful touches, like illustration, are a luxury for those with six-figure investment, surely? A nice to have […]

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What Does a Successful MVP Look Like?

BY Andy Bell on January 24, 2019

MVP is a phrase that startup people love to throw around. It’s an acronym that can be used as a weapon. Everyone believes their vision is really the Minimum Viable Product. You can use the phrase to batter your colleagues’ ideas. You can simply declare “it’s not really minimum” if you want to do something less […]

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Get Comfortable Breaking Your Product by Rik Higham

BY James Gadsby Peet on December 21, 2018

Six years ago at Skyscanner there was no experimentation: now, there might be 500 tests running at any one time. In this #mtpcon London talk, Skyscanner’s Principal Product Manager Rik Higham looks at how experimentation can be a strategic capability for an organisation. First you should change your approach to failure – rather than look […]

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Tricks and Traps When Building Conversational Products

BY Rajat Harlalka on December 18, 2018

For a long time, we’ve thought of interfaces strictly in a visual sense: buttons, drop-down lists, sliders, carousels (please no more carousels). But now we are staring into a future composed not just of visual interfaces, but conversational ones too.  In the first part of this series, I looked at some tips and best practice […]

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Let's Talk! How to Build out Conversations for a Better User Experience

BY Rajat Harlalka on December 17, 2018

For conversational products and interfaces, product creators have to imagine an interaction where the screen plays an ancillary role. As a consequence, the majority of the best practices and principles of a good user experience that we’ve become used to need to be redefined, if used at all. Even within conversational interfaces, we don’t speak in […]

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What is it Like to Hold Google in Your Hand? by Ivy Ross

BY James Gadsby Peet on December 14, 2018

Google’s aim is to organise the world’s information and make it universally useful. From this original mission it has moved to making hardware such as Google Home. In this #mtpcon London talk, Google’s VP Design for Hardware, Ivy Ross, describes the challenge for her team of working out what it felt like when you held […]

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Same but Different: Launching Products at an Established Company

BY Liz Love on December 11, 2018

There are lots of resources to help startups through their first product launch (if you haven’t found them yet, try looking here). But what if you don’t work for a startup? Is the process different if you’re a product manager in an established organisation, where products have already been launched? The answer is yes…and no! […]

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Using Psychology to Supercharge Your Products by Joe Leech

BY James Gadsby Peet on December 7, 2018

In this #mtpcon London talk, Joe Leech shows us how, in order to design products that people love, we need to create experiences that fit into what people’s existing mental models predict for them. Procedural Knowledge Declarative knowledge is specific facts that we find hard to remember. Because facts are hard to remember, we convert […]

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