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Mind the Product

Product Management

All about the mission: Product management in non-profits

#mtpcon

Why emotional connection drives successful products: Nesrine Changuel at #mtpcon London (Google, Spotify, Microsoft)

B2B product management

Artificial Intelligence (AI) & Machine Learning (ML)

Building Product Teams

Business Strategy

Data Driven Product Management

Digital Transformation

Diversity and Inclusion

Minimum Viable Product

OKRs

Prioritisation

Product Design

Product Research

Product Development Process

Product Ethics

Product Discovery

Product Leadership

Product Management Career

Product Strategy

Stakeholder Management

🌎 <a href="https://www.mindtheproduct.com/world-product-day/" style="color:#FFFFFF;text-decoration:underline;">Happy World Product Day!</a> Be sure to celebrate product, yourself, and your peers today! 🎉

The key principles of PLG: Leah Tharin at #mtpcon London 2025 (Product Advisor)

Why product managers are getting fired – Dave Wascha (CPTO and Advisor)

March’s top product management reads on Mind the Product

Breaking into product management: A practical guide for aspiring product professionals

5 difficult conversations and how to have them

Join our podcast hosts Lily Smith and Randy Silver for in-depth conversations with some of the best product people around the world! Every week they chat with people in the know, covering the topics that matter to you - solving real problems, developing awesome products, building successful teams and developing careers. Find out more, subscribe, and access all episodes on <a href="https://www.mindtheproduct.com/the-product-experience/">The Product Experience homepage</a>.

podcaster

The Product Experience

<p><div id="buzzsprout-player-8711802"></div>
				 <script src="https://www.buzzsprout.com/1797429/8711802.js?container_id=buzzsprout-player-8711802&amp;player=small" type="text/javascript" charset="utf-8"></script><br />
<img loading="lazy" decoding="async" class="alignright size-medium wp-image-23254" src="https://www.mindtheproduct.com/wp-content/uploads/2021/03/Belsito_Headshot_highres-200x300.jpg" alt="mike belsito" width="200" height="300" srcset="https://www.mindtheproduct.com/wp-content/uploads/2021/03/Belsito_Headshot_highres-200x300.jpg 200w, https://www.mindtheproduct.com/wp-content/uploads/2021/03/Belsito_Headshot_highres-768x1151.jpg 768w, https://www.mindtheproduct.com/wp-content/uploads/2021/03/Belsito_Headshot_highres-683x1024.jpg 683w" sizes="(max-width: 200px) 100vw, 200px" /></p>
<p>One of the key things to do in any product lifecycle is to review if it&#8217;s meeting your user&#8217;s needs. The last time we sat down to do this for the podcast, we decided to use the Jobs To Be Done approach, which led to a key question: how might we power up our JTBD skills? We called our pal Mike Belsito, product pro and a veteran podcaster in his own right, to give us some tips.</p>
<p><span style="font-size: 1rem;">In this episode, sponsored by <a href="http://www.hotjar.com/mtp/" target="_blank" rel="noopener noreferrer">Hotjar</a>,</span><span style="font-size: 1rem;"> listen to learn about:</span></p>
<ul>
<li>What JTBD is</li>
<li>Top tips for interviews</li>
<li>Why consumers hire and fire products to make progress</li>
</ul>
<h3>Quote of the Episode</h3>
<blockquote class="blockquote"><p>We went through one interview with Bob (Moesta) and I’m like <em>“I’ve been doing this completely wrong the entire time,”</em> because Bob told us to think about it like we’re documentary film makers. We are literally trying to shoot a documentary about this specific user, and we need to know the back story.</p></blockquote>
<h3>Links mentioned in this episode</h3>
<ul>
<li>Follow Mike on <a href="https://www.linkedin.com/in/mikebelsito/" target="_blank" rel="noopener noreferrer">LinkedIn</a> and <a href="https://twitter.com/belsito" target="_blank" rel="noopener noreferrer">Twitter</a></li>
<li><a href="https://productcollective.com" target="_blank" rel="noopener noreferrer">Product Collective</a></li>
<li>Bob Moesta on<a href="https://www.linkedin.com/in/bobmoesta/" target="_blank" rel="noopener noreferrer"> LinkedIn</a></li>
<li>The <a href="https://therewiredgroup.com" target="_blank" rel="noopener noreferrer">Re-Wired Group</a></li>
<li>Mike&#8217;s talk on <a href="https://www.youtube.com/watch?v=YdeKbU4hD0o&amp;feature=youtu.be" target="_blank" rel="noopener noreferrer">JTBD</a></li>
<li>Rocketship.fm <a href="https://rocketship.fm" target="_blank" rel="noopener noreferrer">Podcast</a></li>
</ul>
<h3>Get in Touch, Rate Us, and More!</h3>
<ul>
<li>Visit <a href="https://www.mindtheproduct.com/the-product-experience/" target="_blank" rel="noopener noreferrer">The Product Experience homepage</a> for more information and more episodes!</li>
<li>Know the perfect guest? Great! <a href="https://mindtheproduct.typeform.com/to/oi0UyX" target="_blank" rel="noopener noreferrer">Suggest them here</a></li>
<li>Chat to us on <a href="https://twitter.com/MTPpod" target="_blank" rel="noopener noreferrer">Twitter</a> or in our dedicated <a href="https://mindtheproduct.slack.com/messages/CE13B3A23" target="_blank" rel="noopener noreferrer">Mind the Product #podcast Slack channel</a></li>
<li>Review us on your podcast app so that we can use your feedback to be better</li>
<li>Like our theme music? It&#8217;s Hamburg-based <a href="https://open.spotify.com/artist/1VMVuOfARzbrNK6mCJs14o?si=As_IFCusT8y7mRIRikgYLw" target="_blank" rel="&quot;noopener noopener noreferrer">Pau</a>, featuring ProductTank Hamburg’s Arne Kittler!</li>
</ul>
<h3>Our Hosts</h3>
<p>The Product Experience is hosted by Lily Smith and Randy Silver.</p>
<p><strong>Lily</strong> enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She&#8217;s currently Head of Innovation at Go Compare and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She&#8217;s worked on a diverse range of products &#8211; leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol (which now has 800+ members!) and runs ProductCamp in Bristol and Bath.</p>
<p><strong>Randy</strong> is a <a href="http://outofowls.com" target="_blank" rel="&quot;noopener noopener noreferrer">product consultant</a> and coach who has been working as an interactive producer and product manager across the US and UK for nearly 20 years. A recovering music journalist and editor, he launched Amazon’s music stores in the US and UK, and has worked across sectors including museums and arts groups, online education, media and entertainment, retail and financial services. He’s held Head of Product roles at HSBC and Sainsbury’s, where he also directed their 100+-person product community. Randy&#8217;s book, <a href="https://outofowls.com/book" target="_blank" rel="noopener noreferrer"><em>What Do We Do Now? A Product Manager&#8217;s Guide to Strategy in the Time of COVID-19</em></a> is out now, with all profits going to COVID-19 relief efforts.</p>

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Podcast

How to lead product transformation at scale – Jo Wickremasinghe (CPTO, BPP)

Tried and tested AI tools for product managers – Dave Killeen (VP Product, Pendo)

What product leaders can learn from mergers and acquisitions – Vincent Jong (CPO, Dealfront)

How to structure your product org- Trisha Price (CPO, Pendo)

How Duolingo built an AI conversation bot – Zan Gilani (Principal Product Manager, Duolingo)

From Co-op CPO to Co-Founder – Adam Warburton (Co-Founder, Rove)

How to use conflict to solve product problems – Yorai Gabriel (Author, The Innovators’ Drama)

Getting Started with JTBD – Mike Belsito on The Product Experience

The Product Experience

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