Eira is an editor for Mind the Product. She's been a business journalist, editor, and copywriter for longer than she cares to think about.

Eira Hayward

Frameworks

User Experience (UX)

Unlocking the secrets of UX by Javier Andrés Bargas-Avila

Product Management Conference

Product Management Metrics and KPIs

Measuring the user experience by Tomer Sharon

Video

Building a new Social Future by Aditya Mukherjee

I've been in the digital industry for over 10 years and have worked across small and large charities, as well as my own freelance projects. I am now Director of Digital at the sector leading creative agency William Joseph. 

Having been at Cancer Research UK for the last four years, I have been able to work on high volume, high profile campaigns such as Race for Life, Dryathlon and the much-quoted #nomakeupselfie. 

In that time I helped drive forward the charity’s digital product and marketing capabilities to be some of the most respected and successful in the sector. 

I'm always excited to work with other organisations, share expertise and swap cat gifs. Give me a shout!

James Gadsby Peet

Artificial Intelligence (AI) & Machine Learning (ML)

Diogo Coutinho – AI in the Real World

Julie is a multi-disciplinary digital product designer based in San Francisco, and organizer of <a href="https://www.meetup.com/ProductTank-SF/">Product Tank San Francisco</a>. Today she’s responsible for designing flows, systems, and interactions, and defining how people experience, and use digital products. In addition, she’s actively involved in the product design community in SF, enabling the full potential in other people through mentoring product/UX designers, teaching, and hosting events.

Julie Stanescu

Virtual Reality (VR) / Augmented Reality (AR)

Charlie Sutton – Designing for Virtual Reality

Bumble results: Will an improved user experience save it from dating app fatigue?

Product Management

Sunday Rewind: How accurate is your UX research data? By Martina Kuvalja

Connor is the CEO of Desired Outcome Labs, a consulting firm focused on assisting clients build products that work. He espouses the adoption of an Impact Mindset, maximizing the effect features create to drive retention and organic growth. Through his experience at Microsoft, BetterUp, Twilio, and Deloitte, Connor is an experienced product builder and user researcher. Additionally, he is a frequent contributor to numerous publications and a keynote speaker.

Connor Joyce

Community Post

Nine UX best practices for AI chatbots: A product manager’s guide

Leslie Grandy is a global, first-to-market product executive and board advisor with a 25+ year career innovating and delivering game-changing products in publicly traded Fortune 500 companies, including Best Buy, Discovery Communications, T-Mobile, Apple Inc., and Amazon. 
Leslie is the founder of The Product Guild, a Product and Innovation Advisory Services company, through which she has advised numerous publicly traded companies and serves on the advisory boards for several early-stage companies. Her clients have included Starbucks, Oracle, and Red Robin Gourmet Burgers. Leslie is an IDEO-trained leader in Design Thinking with an MBA from the University of Washington and a Bachelor of Science in TV/Film from Northwestern University. Leslie is also a Directors Guild of America member, working on such classic films as “The Abyss”, “Tremors”, and the award-winning motion picture “The Waterdance.”

Leslie Grandy

The ten truths of customer-centric product teams

Sid Saladi is a seasoned product leader with over a decade of experience in product management and technology, driven by a passion for helping people build better products. He curates a newsletter with over 8,500 subscribers, manages an Instagram page with 19,000+ followers, and hosts podcast &#34;Everything Product.&#34; Through these channels, Sid empowers aspiring and experienced product professionals to continuously learn, innovate, and excel in their craft.

Sid Saladi

Demystifying product thinking: A guide to user-centric innovation

Dhia Eddine Bouali is a results-driven Product Manager with a strong focus on B2B products. He has played a key role in driving growth and improving key metrics in various contexts. Also, he has shared his expertise in product management as a mentor and intervener, guiding and inspiring future product generations.

Dhia Eddine Bouali

User journey optimization

Louron serves as the Editor at Mind the Product, bringing 11+ years of experience in editorial roles across business and technology publications. For any editorial inquiries, you can connect with him on LinkedIn or email him at louron.pratt@pendo.io 

Louron Pratt

Product Psychology

SUNDAY REWIND: 8 rules for flow in product

Phillip Keiken is Farm Credit Services of America’s Senior Vice President of Digital Strategy and previously served as a Co-Founder with TD Ameritrade’s Innovation Incubator. He has over 25 years of experience in design, product strategy, and innovation. In his current role as SVP, Phillip oversees digital products and services, experience design, and digital partnerships.
Phillip is also the company evangelist on the value of digital transformation and the role of experience design as a strategic differentiator. Prior to joining Farm Credit Services of America, Phillip served in numerous leadership roles advising companies such as Allstate, OfficeMax, State Farm, UL, Caremark, and others, in the areas of experience design, product, and
innovation.

Phillip Keiken

Product Management Skills

The experience IS the product

Shaan is a neuroscientist turned entrepreneur. During his time as a venture builder at Prehype, he became familiar with the many problems &amp; challenges of product development. By connecting his two passions, neuroscience and product development, he is solving those challenges with Kouo, an Emotion Analytics Platform he built to help companies gather customer feedback in real-time, without requiring user input.

Shaan Bassi

How to redefine personalisation for your users

Rob is a results driven customer support executive who is passionate about customer experience and customer support as core to the product value proposition, who builds and leads high performance support organizations for new products/channels, scales organizational capabilities for in-place teams, and innovates support strategy for growing products and companies.

Rob Armstrong

Why customer support is a vital part of brand promise

Rakhi Khialani is an accomplished UX consultant, with more than four years of experience. Her practical insights and expertise in user experience design and research are invaluable to her clients. Roxanne's website, TheRoxannePerspective.com, showcases her passion for user-centered design and helps clients achieve their product design goals effortlessly. Embark on a journey of discovery and growth in the dynamic and constantly evolving field of UX design with Roxanne.