Making Better Predictions – Margaret Heffernan on The Product Experience

June 10, 2020 at 05:00 AM
Making Better Predictions – Margaret Heffernan on The Product Experience

If 2020 has taught us anything, it's that predicting the future is hard and in this episode, sponsored by Amplitude, we turn to Margaret Heffernan to learn how to do it better. She's a captivating speaker with more than 12 million views of her TED talks and a prolific writer who recently published Uncharted: How To Map The Future if she can't help, there's no hope!

Listen to learn more about:

  • Making predictions
  • Using data sensibly
  • Moving away from roadmaps

Quote of the Episode

The problem with models is that they are incomplete, almost by definition. They are biased and they often have agendas – in other words, we are using them to sell ideas that we already have.

Related Links

Get in Touch, Rate Us and More!

Our Hosts

The Product Experience is hosted by Lily Smith and Randy Silver.

Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Head of Innovation at Go Compare and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol (which now has 800+ members!) and runs ProductCamp in Bristol and Bath.

Randy has been working as an interactive producer and product manager across the US and UK for nearly 20 years. A recovering music journalist and editor, he launched Amazon’s music stores in the US and UK, and has worked across sectors including museums and arts groups, online education, media and entertainment, retail and financial services. He’s held Head of Product roles at HSBC and Sainsbury’s, where he also directed their 100+-person product community. Randy's book, What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19 is out now, with all profits going to COVID-19 relief efforts.

About the author

The Product Experience

The Product Experience

Join our podcast hosts Lily Smith and Randy Silver for in-depth conversations with some of the best product people around the world! Every week they chat with people in the know, covering the topics that matter to you - solving real problems, developing awesome products, building successful teams and developing careers. Find out more, subscribe, and access all episodes on The Product Experience homepage.

Become a better product manager
Learn from product experts and become part of the world’s most engaged community for product managers
Join the community

Free Resources

  • Articles

Popular Content

Follow us
  • LinkedIn

© 2025 Pendo.io, Inc. All rights reserved. Pendo trademarks, product names, logos and other marks and designs are trademarks of Pendo.io, Inc. or its subsidiaries and may not be used without permission.