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Service Mapping by Katherine Wastell and Louise Nicholas

BY Andres Phillips on January 28, 2020

In this MTP Engage Manchester talk, Katherine Wastell and Louise Nicholas, Head of Design and Product Designer respectively at Co-op Digital, tell us how we can use service maps to fix some of the many problems that we can face in the world of product. The key points of their talk include: What is a service […] Read more »