Product Roadmap

Roadmap creation is one of the primary jobs of a product manager, and probably the one that causes them the most difficulty. There are many books, blogs, conference talks, and training programmes on what makes a good roadmap, and people make careers out of being roadmapping experts. It’s impossible to distill all this valuable information […] Read more »

The process of building products can be challenging and needs to be iterated on as much as the product itself. In this ProductTank San Francisco talk, Rohini Pandhi, Product Manager at Square, shares her thoughts on roadmapping and its role in the product process. Watch the video for her talk in full. Or read on for an […] Read more »

I recently raised something on Twitter that I’ve said in the past on conference stages, webinars, podcasts, Mind the Product and elsewhere – the timeline roadmap simply has to go. The topic led to a long thread of questions which I’ve decided to answer here. My Tweet was inspired when checking out Ecosia, a new […] Read more »

As a product manager you have to say no to stakeholders, a lot. Find out how to master the art of saying no with empathy, so you can maintain positive relationships and stop all those zombie ideas from haunting you. On a field trip, you speak to John, a user. John is super-engaged with your product […] Read more »

If you were to ask me whether you, as a product manager, should you always listen to market feedback? My answer would be yes, definitely. Sometimes. Here’s why. Henry Ford is famously quoted as eschewing market feedback by saying that if he’d listened to his customers, they’d have asked for faster horses.  Interestingly, I learned […] Read more »

A few years ago I read Tony Hsieh’s book on Zappos, a company that has been lauded for its amazing culture. In the book he shares his view on the four pillars for happiness: progress, purpose, control, and connection. Although various people have made lists of this type, this particular list has resonated the most […] Read more »

Messenger apps started as the simplest way to start a conversation online. Open the app. Select a person to chat with. Go. Today, those apps have seemingly endless ways for users to engage: video chat, send gifs, send emojis, send money, use a filter, buy and sell goods, play games, talk to bots, and more. […] Read more »

What’s so transformative about artificial intelligence (AI), anyway? Artificial intelligence (AI) is regularly breaking new ground, from DeepMind’s AlphaGo Zero teaching itself to play Go and beating human champions to text-generating algorithms so powerful that their creators at OpenAI decided not to release them publicly for fear of malicious use. While these accomplishments are rightfully generating enormous buzz and […] Read more »

I didn’t have time to write a short letter, so I wrote a long one instead. Mark Twain At its core Product Management is about making choices between countless possibilities to deliver value to the end user while meeting organisational goals and constraints. Simple huh? But not straightforward, nor easy to achieve. Indeed, this is […] Read more »

I’m a product manager at Monzo. We’re a UK-based bank and our mission is to make money work for everyone. We recently reached 1,800,000 current account customers – after launching in January 2018 – and are focusing on growing our user base and revenue. We’re currently profitable on a per user basis, but not overall as […] Read more »