How Superhuman built its AI-powered email search: Lorilyn McCue (AI Product Manager) – Product Unplugged
In this interview on Product Unplugged, Lorilyn McCue, AI Product Manager at Superhuman, discusses the development and launch of their "Ask AI" feature. McHugh shares insights about transforming traditional email search into an AI-powered natural language experience, covering the product validation process, technical challenges, and key decisions around MVP scope. She highlights two core principles for successful product launches: optimising for learning and deeply embedding features into the product.
Product Unplugged is a virtual video interview series that goes behind the scenes of product innovation. Each episode features an in-depth case study of a product or feature launch told by the people who built it.
Hosted by Mike Belsito, this series explores the entire journey—from the early spark of an idea to overcoming roadblocks and achieving success. We’ll uncover the wins, the lessons learned, and the creative processes that drive product excellence.
With episodes showcasing insights from top companies and rising product leaders, Product Unplugged is your backstage pass to the world of product creation. Tune in for practical strategies and real-world inspiration to fuel your own product journey.
About the author
Mike Belsito
Mike is the Senior Director of Mind the Product. Mike has been named one of the Top 40 influencers in the field of Product Management on several occasions. Mike also serves as a Faculty member of Case Western Reserve University in the department of Design and Innovation, and is Co-Host of one of the top startup podcasts online, Rocketship.FM. Prior to Mind the Product, Mike spent over a decade in startup companies as an early employee, Co-Founder, and Executive. Mike's businesses and products have been featured in national media outlets such as the New York Times, The Atlantic, CNN, NPR, and elsewhere. Mike is also the Author of Startup Seed Funding for the Rest of us, one of the top startup books on Amazon.
