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Mind the Product

Collaboration

How collaboration between Product and Customer Support can level up CS data to create Product and Customer Value 

Product Management

Highlights from November’s ProductTank meetups

B2B product management

Artificial Intelligence (AI) & Machine Learning (ML)

Building Product Teams

Business Strategy

Data Driven Product Management

Digital Transformation

Diversity and Inclusion

Minimum Viable Product

OKRs

Prioritisation

Product Design

Product Research

Product Development Process

Product Ethics

Product Discovery

Product Leadership

Product Management Career

Product Strategy

Stakeholder Management

🌎 <a href="https://www.mindtheproduct.com/world-product-day/" style="color:#FFFFFF;text-decoration:underline;">Happy World Product Day!</a> Be sure to celebrate product, yourself, and your peers today! 🎉

Leading product ops at Delivery Hero with Koen Dubelaar

Connecting fans to creators at Spotify (Dariusz Dziuk, Product Lead, Spotify)

Everything wrong with the product management job market. And how to fix it

Mistakes, learnings, and a product person’s relentless journey into leadership

Join our podcast hosts Lily Smith and Randy Silver for in-depth conversations with some of the best product people around the world! Every week they chat with people in the know, covering the topics that matter to you - solving real problems, developing awesome products, building successful teams and developing careers. Find out more, subscribe, and access all episodes on <a href="https://www.mindtheproduct.com/the-product-experience/">The Product Experience homepage</a>.

podcaster

The Product Experience

<p>[powerpress]</p>
<p><span style="color: inherit;"><img loading="lazy" decoding="async" class="alignright size-medium wp-image-14460" src="https://www.mindtheproduct.com/wp-content/uploads/2018/12/Roisi-Proven-300x300.jpg" alt="Roisi Proven" width="300" height="300" srcset="https://www.mindtheproduct.com/wp-content/uploads/2018/12/Roisi-Proven-300x300.jpg 300w, https://www.mindtheproduct.com/wp-content/uploads/2018/12/Roisi-Proven-150x150.jpg 150w, https://www.mindtheproduct.com/wp-content/uploads/2018/12/Roisi-Proven.jpg 600w" sizes="(max-width: 300px) 100vw, 300px" />Roisi Proven is a true product person: she has a penchant for imagining the worst, which she&#8217;s turned into a superpower to put all of her product decisions through a rigorous ethics test.  That&#8217;s useful &#8211; but she&#8217;s also found a way for you to engage your team in a creative way, using the model of the show <em>Black Mirror</em>, in an effort to make better decisions.</span></p>
<h3>Quote of the Episode</h3>
<blockquote><p><span style="color: inherit;">The point is to get as evil as possible, and not hold back, and not think about the feelings of others, it&#8217;s just about being really harsh about what your product could be used for, and then putting it into a little dystopian future that you create.</span></p></blockquote>
<p><span style="color: inherit; font-family: rawline, sans-serif; font-size: 1.75rem;">Listen if you&#8217;d like to learn more about</span></p>
<ul>
<li>Ethical frameworks for product development</li>
<li>The Black Mirror Test</li>
<li>Examples, featuring Badi, Verve and AirBnB</li>
</ul>
<p><span style="color: inherit; font-family: rawline, sans-serif; font-size: 1.75rem;">Links mentioned in this episode</span></p>
<ul>
<li>Follow Roisi <a href="https://twitter.com/roisiproven" target="_blank" rel="noopener noreferrer">on Twitter</a> or <a href="https://www.linkedin.com/in/roisiproven/" target="_blank" rel="noopener noreferrer">LinkedIn</a>, and check out her work at <a href="https://gower.st/" target="_blank" rel="noopener noreferrer">Gower St Analytics</a></li>
<li>Kim Goodwin&#8217;s talk: <a href="https://www.mindtheproduct.com/how-can-we-build-human-centred-products-by-kim-goodwin/" target="_blank" rel="noopener noreferrer">How can we Build Human-Centred Products</a></li>
<li><a href="https://www.patheos.com/blogs/lovejoyfeminism/2018/12/the-most-sobering-thing-about-the-racial-dot-map.html" target="_blank" rel="noopener noreferrer">Racial dot map and prisons</a></li>
<li>Airbnb: <a href="https://www.bbc.co.uk/news/technology-35077448" target="_blank" rel="noopener noreferrer">Racism</a>, <a href="https://www.citylab.com/equity/2018/03/what-airbnb-did-to-new-york-city/552749/" target="_blank" rel="noopener noreferrer">Gentrification</a></li>
<li>Roisi&#8217;s <a href="https://moodsmith.com/intrusive-thoughts/" target="_blank" rel="noopener noreferrer">blog post about intrusive thoughts</a></li>
</ul>
<h3>Hosts</h3>
<p>The Product Experience is hosted by Lily Smith and Randy Silver.</p>
<p><strong>Lily</strong> enjoys working as a consultant product manager with early stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. She has worked on a diverse range of products &#8211; leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank in Bristol, the Product Managers&#8217; meetup with regular events and talks on Product now with 800+ members and growing. Now the Product Director at Symec, Lily also runs ProductCamp in Bristol &amp; Bath.</p>
<p>A recovering music journalist and editor, <strong>Randy</strong> has been working as an interactive producer and product manager across the US and UK for nearly 20 years. After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media &amp; entertainment, retail and financial services. He’s held Head of Product roles at HSBC and Sainsbury’s, where he also directed their 100+-person product community. Now a trainer, Discovery and Leadership consultant, he&#8217;s spoken at Mind the Product Engage (Hamburg and Manchester), at a number of ProductTanks (London, Zurich, Manchester, Birmingham, Bristol, Oxford, and Brighton&#8230; so far!) and at conferences across the US and Europe.</p>
<p><img loading="lazy" decoding="async" class="alignright size-medium wp-image-14548" src="https://www.mindtheproduct.com/wp-content/uploads/2016/12/the-product-experience-headphones-300x300.png" alt="The Product Experience logo" width="300" height="300" srcset="https://www.mindtheproduct.com/wp-content/uploads/2016/12/the-product-experience-headphones-300x300.png 300w, https://www.mindtheproduct.com/wp-content/uploads/2016/12/the-product-experience-headphones-150x150.png 150w, https://www.mindtheproduct.com/wp-content/uploads/2016/12/the-product-experience-headphones-768x768.png 768w, https://www.mindtheproduct.com/wp-content/uploads/2016/12/the-product-experience-headphones-1024x1024.png 1024w" sizes="(max-width: 300px) 100vw, 300px" /></p>
<h3>Music</h3>
<p>Our theme music is from Hamburg-based Pau, featuring ProductTank Hamburg’s own Arne Kittler on bass. <a href="https://www.facebook.com/Paupulism/" target="_blank" rel="noopener noreferrer">Listen to more on their Facebook page</a></p>
<h3>Suggest a guest</h3>
<p>Have you seen someone give a great talk? <a href="https://mindtheproduct.typeform.com/to/oi0UyX" target="_blank" rel="noopener noreferrer">Suggest a guest to us here</a></p>
<h3>Talk to us</h3>
<ul>
<li><a href="https://twitter.com/MTPpod" target="_blank" rel="noopener noreferrer">Tweet at us!</a></li>
<li>Use the #podcast channel in the <a href="https://mindtheproduct.slack.com/messages/CE13B3A23" target="_blank" rel="noopener noreferrer">Mind the Product Slack community</a></li>
</ul>

core/freeform

Podcast

Building an Associate Product Manager program at Miro – Thor Mitchell (Product Executive-in-Residence, Balderton Capital)

How CX works with Product at Ikea – Hanneke Hoogewerf (Sr Strategic Experience Designer, IKEA)

How to prioritise your work for impact- Nacho Bassino (Product Leadership Coach)

How Google makes AI work at Enterprise scale – Miku Jha (Director, AI/ML and Generative AI, Google Cloud)

It’s the Strategy, stupid – Andrew Martinez-Fonts (VP Product, Honeysales)

How to achieve better results by changing your mindset – Connor Joyce (Senior User Researcher, Microsoft)

Product-led growth in action – Partho Ghosh (VP of Product, Uberall)

Using AI in healthcare products – Tetiana Telenczak (Head of Product, Merck Group)

How to improve your relationship with data – Heather Williams (Director of Product, Elsevier)

How Citi is accelerating AI in banking – Tariq Maonah (SVP of Product and Engineering, Citi)

The Black Mirror Test – Roisi Proven on The Product Experience

The Product Experience

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