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19:53
The Importance of Empathy, By Jack Sheppard
In this MTP Engage Manchester talk, Jack Sheppard, then Product Designer at 11FS gives us a lesson on empathy and its importance in the world of product. He shares some guidance on how empathy can make better product managers. His key points include: What empathy is Where empathy comes from The effect of modern life

12:22
Here Be Dragons – Product and Discovery, by Randy Silver

18:13
There’s a new Band in Town: Building Fan Tech by Carl Norberg