Artificial Intelligence (AI) & Machine Learning (ML)

AI and ML are no longer just buzzwords or hypotheticals; they are now practical tools shaping the way modern products are built and experienced. At their core, these technologies are about enabling systems to learn from data and make decisions with minimal human intervention. For product managers, this means knowing when to leverage AI/ML to solve real problems, deliver more personalised experiences, and unlock smarter automation. A solid grasp of the fundamentals helps you work effectively with technical teams, identify impactful use cases, and ensure these solutions support your product strategy.