LATEST POSTS

Get Your People Performing as a Team

BY Rik Higham on October 22, 2019

If your product managers are performing well, but not as a team, it’s a problem—a problem you need to solve fast. Here I’ll explain a few methods, tried and tested at Skyscanner, that could also help you to improve your product management culture and community. When this issue surfaced at Skyscanner, we were a bunch […] Read more »

Get Comfortable Breaking Your Product by Rik Higham

BY James Gadsby Peet on December 21, 2018

Six years ago at Skyscanner there was no experimentation: now, there might be 500 tests running at any one time. In this #mtpcon London talk, Skyscanner’s Principal Product Manager Rik Higham looks at how experimentation can be a strategic capability for an organisation. First you should change your approach to failure – rather than look […] Read more »

How to Gain Agency - or Outrun a Bear

BY Rik Higham on October 2, 2017

When I lived in British Columbia, Canada, I used to go running in the forests behind our house. My housemate (appalled at the idea) insisted that I run with his dog to keep the grizzly bears away. At the end of one run I was chatting with a neighbour, a retired Canadian mountain guide with […] Read more »

The Cosmic Background Radiation of the Internet

BY Rik Higham on May 8, 2017

Fourteen billion years ago the universe was immensely hot, dense plasma. Then, as the universe expanded after the Big Bang, the gases within it cooled. When these gases reached a temperature of around 2,700°C (billions of years before galaxies existed) protons and electrons were able to combine into hydrogen atoms, releasing energy in all directions […] Read more »