Becki is an experienced product and UX professional who's mainly worked in the fintech industry. Having been a qualified accountant for many years, she's uniquely placed to help financial software companies move their products forward. In her current role, she helps translate strategic vision into products people love by crafting the best user experience possible. Reach out to Becki on linkedin <a href="https://www.linkedin.com/in/rebeccafreeman2/" rel="nofollow">here</a>

Rebecca Freeman

Empathy

Walk a Mile in Their Shoes by Egan Cheung

Andres is a freelance writer and digital marketer with a background in engineering and a keen interest in the latest technology advancements. He currently helps tech companies and startups tell their stories by turning their complex ideas into easy to understand material. You can reach out to him on LinkedIn

Andres Phillips

#Mtpengage

The Importance of Empathy, By Jack Sheppard

Soft Skills for Product Managers by Brant Cooper

Fred is a Product Manager at the BBC. He's also worked in product and technology management roles in Autotrader UK and at the London 2012 Olympic Games. He loves to learn new things and is deeply passionate about doing the best he can to make the world a better place. This article represents Fred's personal views.

Fred Esere

How to Grow and Scale a High-Functioning Team by Richard Cadman

emotional intelligence

Emotional Intelligence and Product By Darren Gavigan

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The key principles of PLG: Leah Tharin at #mtpcon London 2025 (Product Advisor)

Why product managers are getting fired – Dave Wascha (CPTO and Advisor)

March’s top product management reads on Mind the Product

Breaking into product management: A practical guide for aspiring product professionals

5 difficult conversations and how to have them

Drew Falkman is Director, Strategy + Product Strategy at Modus Create. Experienced leader in digital innovation and transformation. Drew aspires to find the good ideas behind the great ones, to make strategic decisions based on analytics and evidence, to inspire anyone who reports to me to take risks and grow, to always be ready to abandon even the most ingrained assumptions in order to be disruptive, and to encourage and support diversity of people and opinions with openness and compassion. His passion and work in product won him Best Product Consultant in 2019 from the Product Group.

Drew Falkman

Product Manager’s Secret 2020 Weapon: Remote Workshops

Eira is an editor for Mind the Product. She's been a business journalist, editor, and copywriter for longer than she cares to think about.

Eira Hayward

Christina Wodtke: Working with Mindfulness and Compassion

Join our podcast hosts Lily Smith and Randy Silver for in-depth conversations with some of the best product people around the world! Every week they chat with people in the know, covering the topics that matter to you - solving real problems, developing awesome products, building successful teams and developing careers. Find out more, subscribe, and access all episodes on <a href="https://www.mindtheproduct.com/the-product-experience/">The Product Experience homepage</a>.

The Product Experience

Conflict

Conversations, Conflict and Leadership – Roman Pichler on The Product Experience

Esther is a highly driven leader with extensive international experience and over 5 years of experience in the technology industry specialising in product management, customer experience, agile and lean practices and project delivery. She has a strong track record of delivering strategic and operational initiatives across the financial services and QSR industry.

Esther Kieft

Customer Testing

Develop Your Empathy and Create Better Products

Thriving in a start-up atmosphere, I'm an action-oriented person obsessed with delivering value from my work. A dedicated technologist with skills in both programming and sales skills I've been able to build amazing products with both technical and commercial expertise.

I'm never satisfied with my current situation and am obsessed with finding ways to overhaul both products and working practices in a never-ending process to try to find a better product and a better way to build that product.

Seb Aspland

Stuck in the Middle With Product Managers

Roisi is currently Director of Product for Altmetric, a Data Science company helping institutions, publishers and corporate entities understand the impact their academic research has beyond traditional citation metrics.

Roisi Proven

Diversity

How to Help Others Without Losing Yourself by Roisi Proven

Ines Oliveira is a Service and Product Designer at Adaptive Lab. She’s spent her career solving problems in London, Paris, Lisbon and Porto. Ines has experience with different methodologies and types of projects: from digital services and products to creative direction, and design languages for brands to digitally evolve; from large scale platforms, to modular toolkits.

Ines Oliveira

Customer Focused

What Blocks our Empathy in the Design Thinking Process?

I've been in the digital industry for over 10 years and have worked across small and large charities, as well as my own freelance projects. I am now Director of Digital at the sector leading creative agency William Joseph. 

Having been at Cancer Research UK for the last four years, I have been able to work on high volume, high profile campaigns such as Race for Life, Dryathlon and the much-quoted #nomakeupselfie. 

In that time I helped drive forward the charity’s digital product and marketing capabilities to be some of the most respected and successful in the sector. 

I'm always excited to work with other organisations, share expertise and swap cat gifs. Give me a shout!

James Gadsby Peet

User Research – Making it Work in Government – Katy Arnold (ProductTank London)

Empathy

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