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Overcoming the 20% feature usage challenge

Product Management

Three product leaders to learn from at #mtpcon inside Pendomonium

Louron serves as the Editor at Mind the Product, bringing nearly a decade of experience in editorial positions across business and technology publications. For any editorial inquiries, you can connect with him on LinkedIn or Twitter.

Louron Pratt

<p>The need for technology has accelerated over the past few years. It’s evolving around us and has a huge impact on our daily lives.</p>
<p>In this Sunday Rewind episode, we look back to when Amber Case, Cyborg Anthropologist spoke at #mtpcon London. In her talk, she discusses the concept of Calm Technology and <a href="https://www.mindtheproduct.com/calm-technology-can-help-us-human-amber-case/" target="_blank" rel="noopener">how it can help us to be more human during a technological age</a>.</p>
<figure style="width: 1600px" class="wp-caption aligncenter"><img loading="lazy" decoding="async" src="//wp-content/uploads/2021/11/a60889e7-cd03-4cab-a6cb-70ca972a1c96_Amber-Case-at-mtpcon.jpeg" alt="Amber Case speaking on stage at #mtpcon London" width="1600" height="1068" /><figcaption class="wp-caption-text">Amber Case speaking at #mtpcon London</figcaption></figure>
<p>Amber believes that the more technology we bring in, the more front-line customer service becomes. “There are naturally going to be mistakes within these systems and you need to be able to solve them quicker and quicker,” she says.</p>
<p>Product Managers should strive to see the whole system that they are operating within and make sure that it meets the needs of their users. Organisations that get this right will gain ground on those that only look at things in isolation.</p>
<p><span style="font-weight: bold;">Read </span><span style="text-decoration: underline; font-style: italic; font-weight: bold;"><a href="https://www.mindtheproduct.com/calm-technology-can-help-us-human-amber-case/" target="_blank" rel="noopener">How calm technology can help us be more human</a></span><span style="font-weight: bold;"> </span><span style="font-weight: bold;">in full today and watch other episodes in our <a href="https://www.mindtheproduct.com/tag/sunday-rewind/" target="_blank" rel="noopener">Sunday Rewind</a> series.</span></p>
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core/freeform

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A year with ChatGPT and product innovation: Navigating the AI landscape

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Product management in the age of ChatGPT by Yana Welinder

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The role of an AI product manager by Hiroki Nakamura

A gentle introduction to AI in product by Rand Hindi

Metrics don’t have all the answers: a human-centered approach to business strategy by Samihah Azim

SUNDAY REWIND: How calm technology can help us be more human by Amber Case

Louron Pratt

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