Staff Product Designer, DashPass — Affordability & New Benefits

About the role

We're looking for a Staff Product Designer to shape how DashPass delivers more value through affordability and new benefits. You'll join the Affordability pod within New Benefits, turning emerging customer needs into experiences that make everyday purchases more accessible and membership more valuable.

This is a hands-on role with room to define the problem, set direction, and build. You'll work directly with product, engineering, research, analytics, and business partners to identify opportunities, test new concepts, and bring them to market. You'll connect a longer-term vision to the next experiment, staying close to the interaction, visual, and implementation details that make an experience feel simple and considered.

We're building a team of designers who combine deep craft with the ability to bring ideas to life. You'll use AI throughout your workflow to explore possibilities, build working prototypes, and shorten the path from an idea to a shipped experience. Your judgment will shape both what we build and how the team builds it.

You're excited about this opportunity because you will…

• Set direction in an emerging space. Turn customer insights, business goals, and incomplete inputs into a clear point of view, product briefs, and a sequence of experiments and launches.
• Influence what gets built. Build alignment with product and engineering leaders, shape priorities across the pod and adjacent teams, and resolve tradeoffs between customer value, feasibility, and business impact.
• Own the work from concept through launch. Move between problem framing, exploration, prototyping, and implementation, taking initiative to close gaps and keep the work moving.
• Deliver a high bar for craft. Create intuitive flows, precise visual design, and thoughtful interactions that make benefits and savings easy to understand and use, with accessibility and consistency built in.
• Build with AI. Use AI-assisted design and coding to make realistic prototypes, test ideas with customers, and contribute product improvements alongside engineers. Create reusable tools and workflows that help teammates move faster while preserving quality.
• Ship, learn, and improve. Partner with research and analytics to define success, evaluate experiments, and improve experiences based on customer understanding, benefit adoption, and membership engagement.
• Multiply the team's impact. Coach designers on craft and product thinking, share effective AI workflows, and strengthen shared patterns and hiring practices that raise the team's quality bar.

We're excited about you because…

• Your body of shipped work demonstrates refined visual and interaction design, thoughtful systems thinking, and attention to the details of the final product.
• You've taken ambiguous opportunities from problem definition to launch, shaping what a team built and demonstrating what changed for customers and the business.
• You establish priorities and make progress with limited direction, identifying missing inputs, bringing the right partners together, and making decisions as new evidence emerges.
• You've influenced roadmaps and earned alignment across product, engineering, and business partners through clear reasoning, customer evidence, and tangible prototypes.
• AI is already part of how you work. You can show working prototypes, product changes, or reusable tools you've built with AI, explain your own contribution, and evaluate the quality of the output.
• You work directly with engineers on implementation, understand technical constraints, and use code to explore and refine an experience.
• You know when to explore broadly and when to narrow scope, balancing speed, craft, and customer value. You strengthen the work around you through critique, coaching, and shared practices.
• Experience with consumer subscriptions, marketplaces, pricing, savings, or benefits is a plus.