Topic
User Experience (UX)
As product managers, we want to deliver products that our customers will love and this means that (among many other things) we need to know about User Experience (UX) - the process of designing products that are useful, easy to use, and delightful to interact with. Delve into all of our UX-based content here.
How to redefine personalisation for your users
Shaan Bassi
Why customer support is a vital part of brand promise
Rob Armstrong
From 0 to 40+ million users by Amit Bhasin
Anna von Hagen
The power of user-centered design: Putting your customers first
Rakhi Khialani
Rethinking the user experience with Tomer Sharon
Louron Pratt
Engaging your users through Flow
Ebenezer Diagi
Adopting a product-centric approach to better address customer needs
Patrícia Osorio
The keys to a successful product knowledge transfer: part 1
Luke Conley
SUNDAY REWIND: Improving the UX of your terms and conditions page
Louron Pratt
A case study: how to produce a winning app redesign
Adelina Mihala
Reducing customer churn – Andrew Michael on The Product Experience
Louron Pratt
Hick's Law – Keep it simple and straightforward
Vignaraj Gadvi