Ian Haynes is a digital marketing specialist and has successfully deployed over 500 pages of content as a ghostwriter for businesses of all sizes. He believes that for people to truly value your business and perceive it as a brand, your content needs to do much more than just inform, it needs to talk, engage, and convert. Outside of his work, Ian likes exploring Brooklyn with his Labrador.

Ian Haynes

Product Operations

Understanding product ops with Taylor Belchak

Eira is an editor for Mind the Product. She's been a business journalist, editor, and copywriter for longer than she cares to think about.

Eira Hayward

Digital Transformation

Product Management Conference

Product Management Process

Video

Rethinking delivery with product operations in the age of product

Andres is a freelance writer and digital marketer with a background in engineering and a keen interest in the latest technology advancements. He currently helps tech companies and startups tell their stories by turning their complex ideas into easy to understand material. You can reach out to him on LinkedIn

Andres Phillips

Product operations by Christine Itwaru

Operational excellence – product operations by Christine Itwaru

Meet your new best friend: Product ops

Product professional with 18+ years of experience driving complex, multi-product portfolios across regulated and innovation-driven sectors including GenAI, BioPharma/Healthcare, Security, TechHR, Legal Spend Management, SAP S/4 HANA and Fleet Management. Proven track record of delivering scalable, high-impact solutions by aligning product strategy with business goals, leading cross-functional global teams, and optimising performance through agile execution.
Skilled in product vision setting, strategic planning, prioritisation, risk management, and executive-level stakeholder communication, I excel at creating clarity from complexity and turning product opportunities into measurable business outcomes.

Kateryna Korotieieva

Community Post

The platform PM: Building an ecosystem, not just a product

Senior Product Manager with an MBA specializing in digital transformation from Nexford University USA. Over 7 years of agile product management experience. Skilled in product management/ownership, business analysis, UX/UI, Scrum Master, agile project management, strategic thinking, customer orientation, leadership, research and analysis, and stakeholder collaboration. Passionate about meeting user needs through technology. Experienced with startups like iDbase Software, Adroyte, Khonology, and Avo by Nedbank South Africa. Currently, a Senior Product Manager at Gumtree South Africa and volunteer as the lead product owner for Solution Community USA, a non-profit developing a global assistance social media platform. Mentor to individuals across Africa, Europe, Canada, and the United States.

Matthew Olugbemi

Product Management

How to build a bulletproof feedback loop in product ops

Mike Hyzy is Vice President of AI Product Development and Enablement at CGI and a recognized national leader in enterprise AI strategy. He partners with executives to maximize AI investments, optimize costs, and achieve scalable growth through innovative, behavioral science-based strategies and frameworks—including his AI Adoption Acceleration Framework (A3F). Mike also leads CGI’s Product Studio, accelerating innovation from experimentation and product strategy to AI framework design and successful go-to-market execution, transforming visionary ideas into measurable ROI. As the author of Gamification for Product Excellence, Mike combines behavioral science, strategic foresight, and cross-functional leadership to accelerate digital adoption and drive innovative product development.

Michael Hyzy

Artificial Intelligence (AI) & Machine Learning (ML)

Why AI development demands product operating models

Leading product ops at Delivery Hero with Koen Dubelaar

Toby is product leader with over 7 years of experience spanning across product management and product strategy roles in start-ups, scale-ups and large enterprises. He holds an MBA from the University of Oxford and currently leads the Digital Product Operations for the international acquisitions team at American Express. In his role, Toby supports the product development activities for 14 scrum teams that enable the enterprise’s objectives in Europe, Latin America and Asia Pacific markets. He is passionate about building best-in-class product management teams that execute at scale.

Toby Audu

Lessons from my first year as a Prod Ops Manager

Greg Bayer is Managing Director of Silver Ridge Advisors where he leads the product management and digital transformation practice. Prior to Silver Ridge, Greg led the Product Operations organization for Thomson Reuters across its 125 news, accounting and legal products and was Product SVP for Nielsen’s Marketing Cloud (NMC), its data management and identity platform. Greg has also held product leadership roles at companies such as Sony, Rakuten and Annalect (an Omnicom company). Greg graduated from Princeton University and is a part-time lead instructor for General Assembly’s Product Management course.

Greg Bayer

Can product operations and innovation be friends?

Alexandre has been working in product management for 11 years, working for different french tech companies (Twenga, Lesfurets.com, Equativ, Dailymotion, Doctolib and now ManoMano). 
In his career, Alexander has participated in several organization improvements and revamp. He created the first ever product community in ManoMano a few years ago aimed to make the product team more efficient. Alexander has recently stepped up into the product ops role, creating a framework and a way of working centered around the concept of 'Product environment', which he would like to detail in a series of post.
He had a chance to be on stage to speak about this (and especially the evolution of it) at School of Product, PMF, Product Tank, French product, BPI and some french product newsletter (product inbox, thiga, ...).

Alexandre Serrurier

Product ops is the fuel of your product environment’s health – my feedback after two years of doing it.

Malte Scholz is a product manager and entrepreneur with deep product management knowledge and a track record of developing SaaS and mobile tech. He is co-founder and CEO of airfocus, brought to you by Lucid.

Malte Scholz

How product ops can enhance cross-functional collaboration in large enterprises

Srinath Kotela is a seasoned Senior Product Manager at JPMorgan Chase, with a track record of over 12 years in successfully launching technology products across a wide range of industries. His expertise spans international operations, supply chain, SAAS, financial services, and banking sectors. He has extensive hands-on experience in designing and building product operations functions at industry-leading organizations like Amazon and Twilio. Additionally, he is the host of the popular product and technology podcast "Everything Product"

Srinath Kotela

Product operations – the secret to delivering better products faster

Jenny is an entrepreneur and product operations consultant who helps product teams trying to make dramatic changes and make them stick. She helps them through fractional VP of Product services, coaching, and her course, Product Operations and Infrastructure. Learn more about her at www.jennywanger.com.

She brings over a decade of product management experience. She co-founded the pandemic-tech focused TCN Coalition and merged it with LF Public Health and previously led the consumer product team at SpotHero.

When offline, Jenny is usually up in the mountains outside of her home in Colorado hiking and skiing with her family. 

Jenny Wanger

What is Product Ops? The four pillars you need to understand deeply

Product ops drives product culture

​Becky Flint is the founder and CEO of <a href="https://dragonboat.io/"> Dragonboat</a>, a purpose-built product portfolio platform for outcome-focused teams. Prior to starting Dragonboat, Becky scaled product operations with a responsive PPM framework for PayPal, BigCommerce, Shutterfly, and Feedzai. Connect with her on Linkedin or follow her on Twitter.