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Join our podcast hosts Lily Smith and Randy Silver for in-depth conversations with some of the best product people around the world! Every week they chat with people in the know, covering the topics that matter to you - solving real problems, developing awesome products, building successful teams and developing careers. Find out more, subscribe, and access all episodes on <a href="https://www.mindtheproduct.com/the-product-experience/">The Product Experience homepage</a>.

The Product Experience

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<p><span style="color: inherit;"><img loading="lazy" decoding="async" class="alignright size-medium wp-image-4485" src="//wp-content/uploads/2014/02/Rich-Mironov-300x300.jpg" alt="Mironov" width="300" height="300" srcset="/wp-content/uploads/2014/02/Rich-Mironov-300x300.jpg 300w, /wp-content/uploads/2014/02/Rich-Mironov-150x150.jpg 150w, /wp-content/uploads/2014/02/Rich-Mironov.jpg 668w" sizes="(max-width: 300px) 100vw, 300px" />Rich Mironov got his start in product with a a single, very demanding customer: Apple.  Realising it would be safer to diversify, he&#8217;s gone on to spend the last 30-plus years working with more than 90 organisations across the world in interim leadership roles and consulting.  He&#8217;s seen it all, and he shares his experience on his blog, in regular talks, and &#8211; when we&#8217;re lucky &#8211; on this podcast.</span></p>
<p>We talked to Rich about leadership, how to make sure that your next job is with the right company, and how to win friends and influence people.</p>
<p><span style="color: inherit; font-family: rawline, sans-serif; font-size: 1.75rem;">Quotes of the Episode</span></p>
<blockquote><p><span style="color: inherit;"> How do we get things done in organisations where we have all of the responsibility and none of the authority (as we do), without &#8211; forgive my French &#8211; pissing everybody off or getting fired?</span></p></blockquote>
<blockquote><p><span style="color: inherit;">Occasionally, I run into a CEO who had a really bad childhood. And what that means is, on even-numbered days, they&#8217;re all sunshine and smiles &#8211; and on odd-numbered days, they pick somebody to fire.</span></p></blockquote>
<blockquote><p><span style="color: inherit;">I&#8217;m happy when my team picks whatever framework they like &#8211; whatever flavour of scrum or kanban or agile something else, or any process they want to use, I don&#8217;t care how they write user stories &#8211; if they write user stories. As the Head of Product, my job is create an environment where they can succeed.</span></p></blockquote>
<blockquote><p><span style="color: inherit;">It should be obvious to everyone in the world but it isn&#8217;t. If we build something beautifully and perfectly with great quality that no one wants to pay for, it&#8217;s 100% waste. No matter how good the engineering team was.&#8221;<br />
</span></p></blockquote>
<p><span style="color: inherit; font-family: rawline, sans-serif; font-size: 1.75rem;">Listen if you&#8217;d like to learn more about</span></p>
<ul>
<li>Lateral leadership</li>
<li>How the role of product management has changed</li>
<li>Why product managers tend not to become CEOs</li>
</ul>
<h3>Links mentioned in this episode</h3>
<ul>
<li>Follow Rich <a href="https://twitter.com/RichMironov" target="_blank" rel="noopener noreferrer">on Twitter</a>, check out his book, <em><a href="https://www.mironov.com/book/" target="_blank" rel="noopener noreferrer">The Art of Product Management: Lessons from a Silicon Valley Innovator</a></em>  (<a href="https://www.mironov.com/book/" target="_blank" rel="noopener noreferrer">US</a> / <a href="https://amzn.to/2YiRbEB" target="_blank" rel="noopener noreferrer">UK</a> / <a href="https://smile.amazon.de/Lean-Product-Playbook-Innovate-Products/dp/1118960874" target="_blank" rel="noopener noreferrer">DE</a>), and grab some of the great resources he&#8217;s posted&#8230;</li>
<li><a href="http://mironov.com/documents/MRD_template.doc" target="_blank" rel="noopener noreferrer">The Marketing Requirements Doc (MRD) for Teleportation</a> (!)</li>
<li><a href="https://www.mironov.com/ty/" target="_blank" rel="noopener noreferrer">Organizational Thank Yous</a> &#8211; your secret power for lateral leadership</li>
<li>And <a href="https://www.mironov.com/tools-and-templates/" target="_blank" rel="noopener noreferrer">plenty of other tools &amp; templates</a> that Rich has shared over the years</li>
</ul>
<p>Other things we mentioned:</p>
<ul>
<li>Dale Carnegie, <em>How to Win Friends &amp; Influence People</em> (<a href="https://smile.amazon.com/How-Win-Friends-Influence-People/dp/0671027034/" target="_blank" rel="noopener noreferrer">US</a> / <a href="https://amzn.to/2YiRbEB" target="_blank" rel="noopener noreferrer">UK</a> / <a href="https://smile.amazon.de/Lean-Product-Playbook-Innovate-Products/dp/1118960874" target="_blank" rel="noopener noreferrer">DE</a>)</li>
<li>Frederick P. Brooks, <em>The Mythical Man-Month</em> (<a href="http://leanproductplaybook.com/" target="_blank" rel="noopener noreferrer">US</a> / <a href="https://amzn.to/2YiRbEB" target="_blank" rel="noopener noreferrer">UK</a> / <a href="https://smile.amazon.de/Lean-Product-Playbook-Innovate-Products/dp/1118960874" target="_blank" rel="noopener noreferrer">DE</a>)</li>
<li>Josh Seiden, <a href="https://www.senseandrespondpress.com/managing-outcomes" target="_blank" rel="noopener noreferrer"><em>Outcomes Over Output</em></a>  (<a href="https://smile.amazon.com/Outcomes-Over-Output-customer-behavior/dp/1091173265/" target="_blank" rel="noopener noreferrer">US</a> / <a href="https://amzn.to/2SRiOmg" target="_blank" rel="noopener noreferrer">UK</a> / <a href="https://smile.amazon.de/Outcomes-Over-Output-customer-behavior/dp/1091173265/" target="_blank" rel="noopener noreferrer">DE</a>)</li>
<li>Alex Osterwalder&#8217;s <a href="https://www.strategyzer.com/canvas" target="_blank" rel="noopener noreferrer">Canvases</a></li>
</ul>
<h3>Hosts</h3>
<p>The Product Experience is hosted by Lily Smith and Randy Silver.</p>
<p><strong>Lily</strong> enjoys working as a consultant product manager with early stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. She has worked on a diverse range of products &#8211; leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank in Bristol, the Product Managers&#8217; meetup with regular events and talks on Product now with 800+ members and growing. Now the Product Director at Symec, Lily also runs ProductCamp in Bristol &amp; Bath.</p>
<p>A recovering music journalist and editor, <strong>Randy</strong> has been working as an interactive producer and product manager across the US and UK for nearly 20 years. After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media &amp; entertainment, retail and financial services. He’s held Head of Product roles at HSBC and Sainsbury’s, where he also directed their 100+-person product community. Now a trainer, Discovery and Leadership consultant, he&#8217;s spoken at Mind the Product Engage (Hamburg and Manchester), at a number of ProductTanks (London, Zurich, Manchester, Birmingham, Bristol, Oxford, and Brighton&#8230; so far!) and at conferences across the US and Europe.</p>
<p><img loading="lazy" decoding="async" class="alignright size-medium wp-image-14548" src="//wp-content/uploads/2016/12/the-product-experience-headphones-300x300.png" alt="The Product Experience logo" width="300" height="300" srcset="/wp-content/uploads/2016/12/the-product-experience-headphones-300x300.png 300w, /wp-content/uploads/2016/12/the-product-experience-headphones-150x150.png 150w, /wp-content/uploads/2016/12/the-product-experience-headphones-768x768.png 768w, /wp-content/uploads/2016/12/the-product-experience-headphones-1024x1024.png 1024w" sizes="(max-width: 300px) 100vw, 300px" /></p>
<h3>Music</h3>
<p>Our theme music is from Hamburg-based Pau, featuring ProductTank Hamburg’s own Arne Kittler on bass. <a href="https://www.facebook.com/Paupulism/" target="_blank" rel="noopener noreferrer">Listen to more on their Facebook page</a></p>
<h3>Suggest a guest</h3>
<p>Have you seen someone give a great talk? <a href="https://mindtheproduct.typeform.com/to/oi0UyX" target="_blank" rel="noopener noreferrer">Suggest a guest to us here</a></p>
<h3>Talk to us</h3>
<ul>
<li><a href="https://twitter.com/MTPpod" target="_blank" rel="noopener noreferrer">Tweet at us!</a></li>
<li>Use the #podcast channel in the <a href="https://mindtheproduct.slack.com/messages/CE13B3A23" target="_blank" rel="noopener noreferrer">Mind the Product Slack community</a></li>
</ul>
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The Product Mensch – Rich Mironov on The Product Experience

The Product Experience

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