LATEST POSTS

Product ops drives product culture

BY Jenny Wanger on September 6, 2022

When leadership pays attention to product ops, it makes it easier for every team to function and pays dividends as a result. Below, I’ll dive into the connections between product ops and product culture, why product ops is an effective lever to pull to shift product culture, and how to begin shaping your own product culture through product operations. […] Read more »

7 habits of highly effective product operations

BY Becky Flint on August 2, 2022

Product Ops leads and orchestrates the entire product org to achieve the best possible outcomes. In this post, Becky Flint covers the 7 habits of highly effective Product Ops Managers. […] Read more »

Rethinking delivery with product operations in the age of product

BY Eira Hayward on July 22, 2022

In this #mtpcon SF+Americas 2022 Spotlight session, sponsored by Pendo, Christine Itwaru, Senior Director of Product Operations, and Rick Kadlac, Lead Product Operations Systems Manager, look at how to rethink delivery with product operations. […] Read more »

SUNDAY REWIND: Why product operations is set to be the backbone of product-led growth,

BY Louron Pratt on May 22, 2022

Product operations is an emerging function. How does it help modern product management organizations to scale effectively? In this Sunday Rewind, we look back to this popular post by Jonathan Hau, Senior Product Operations Manager, who broke it down for us… […] Read more »

Product operations by Christine Itwaru

BY Andres Phillips on May 20, 2022

In this ProductTank Berlin talk, Christine Itwaru, Senior Director of Product Operations at Pendo, explains the origins of product operations and how product managers can benefit from it. […] Read more »

Operational excellence - product operations by Christine Itwaru

BY Andres Phillips on November 26, 2021

In this ProductTank Regional Collaboration, Christine Itwaru, Senior Director of Product Operations at Pendo, explains why product operations came to be and how product teams can use it to achieve operational excellence. […] Read more »

Process as Product: What product ops can learn from user research

BY Marielle Velander on April 20, 2021

Each product operations practitioner has their own path to the role. This is mine, and what I was able to bring from my experience in research to this space of growing importance in the product ecosystem. […] Read more »

3 common product operations pitfalls

BY Adam Thomas on November 26, 2020

Product operations maximises efficiency in learning & impact. Adam Thomas highlights the key pitfalls that indicate you’re ready to operationalise the product org. […] Read more »

Why Product Operations is set to be the Backbone of Product-led Growth

BY Jonathan Hau on March 12, 2020

Product operations is an emerging function. How does it help modern product management organizations to scale effectively? Similar to the emergence of design ops in the last five years, product operations fulfills a need to streamline a scaling function. It defines, communicates, supports, and improves important operations which can be standardized, such as communication, planning […] Read more »