Internal Users
LATEST POSTS
Getting fast feedback: A quick guide for product managers
Feedback is a crucial part of the product management craft. In this quick guide, we’ll provide some tips on how to gather the most effective feedback and ways to best make use of it. Read more »
4 traits of best in class internal platform teams by John Wood
A product is only as good as its foundation. In this ProductTank London talk, John Wood, Group Product Manager at GoCardless, explains how internal platforms can make or break business success. Read more »
Internal facing products don’t have to be bad by João Craveiro
In this ProductTank London talk, João Craveiro, Lead Product Manager at Farfetch, provides some tips on how product managers can turn internal-facing products into products that are just as well-loved as the crown-jewel customer-facing products. Read more »
Transitioning from Market Stall to App Store
In this talk I gave at ProductTank London, I reflected on how mobile has become a massive traffic channel for M&S in just a couple years and the attitudinal transformation that I helped lead there. Specifically, looking back on my journey of inheriting legacy app builds and a rapidly evolving customer, whilst working within an organisation with a Read more »