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Daniel Harvey – User Research When Your Customers are not Your Users
19:47

Daniel Harvey – User Research When Your Customers are not Your Users

Jayson Robinson

The trash heap of history is littered with the corpses of unicorns. Most companies talk a good game of customer centricity and design but aren’t doing the hard part: user research. The Cult of the Designer ‘Design’ as a concept is now widely discussed and debated without a real understanding of what it actually means.

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B2B product management
Artificial Intelligence (AI) & Machine Learning (ML)
Building Product Teams
Business Strategy
Data Driven Product Management
Digital Transformation
Diversity and Inclusion
Minimum Viable Product
OKRs
Prioritisation
Product Design
Product Research
Product Development Process
Product Ethics
Product Discovery
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