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How to face the challenges of customer retention

BY Eira Hayward on May 9, 2022 for Prioritised Members

Losing customers is hard, especially when you’ve worked so hard to win them. So what can product managers do to improve customer retention? What are the common challenges to look out for? We speak to some long-time product people to get their views and experiences. In brief: Customer retention has a direct impact on company […] Read more »