customer centricity

In this weeks’ podcast, we jump straight back into our chat with Daniel Harris about customer-centricity and developing that mindset in product management. Let’s get straight back to the chat! Read more »

Daniel Harris, Experience Strategy Director at cxpartners joins us on the podcast to talk all about how to deliver that great customer-centric experience to all who invest if your product. Read more »

Customer centricity is a core value at Indian social startup Hike, its senior product manager Aditya Mukherjee relates in this talk to ProductTank Delhi, which looks to examine why customer centricity is difficult to crack. The main driver at Hike, he says, is as follows: in a world that has evolved tremendously in the last Read more »