LATEST POSTS

Product Decisions: Are Customer Requests Overrated?

BY Satheesh Nanniyur on August 7, 2017

As product managers, we are trained to focus on the customer. We know that customer satisfaction is of paramount importance and that we must do everything in our power to make customers happy. But I believe that this – contrary to conventional product wisdom – may be hurting your business. Don’t get me wrong, I […] Read more »