Conflict
LATEST POSTS
Managing Product = Managing Tension by Marc Abraham
In my book, Managing Product = Managing Tension, I’ve focused on what it is that impacts the products we build and how we manage them, namely; mind, matter, and moves. Each of these factors in their own right creates tension and in the book, I outline how we can make the most of these tensions Read more »
How To Manage Product Tension and Lean Into It Effectively
In my book, Managing Product = Managing Tension, I’ve focused on what it is that impacts the products we build and how we manage them, namely; mind, matter, and moves. Each of these factors in their own right creates tension and in my new book, I outline how we can make the most of these Read more »
Conversations, Conflict and Leadership - Roman Pichler on The Product Experience
Throughout their careers, whatever question either Lily or Randy has had, Roman Pichler’s probably had some great advice on the topic! A longtime consultant, author and teacher, we grabbed him for a chat focusing on some of the lessons contained in his fourth book, How to Lead in Product Management. Quote of the Episode A Read more »
The Magic in Conflict by Shaun Russell
In this keynote from MTP Engage Manchester, Shaun Russell explains why product people need to lean into conflict. Key Points: Conflict aversion is learned behaviour The path of least resistance is rarely the right direction The stakeholder and product manager relationship should be transparent As product people, we must lean into conflict Shaun describes a Read more »
Managing Conflicts Effectively by Parul Goel
The age-old issue of conflict in the workplace: there are many reasons why we choose to avoid it, but what if we engaged with it effectively instead? In this ProductTank San Francisco talk, Parul Goel, Group Product Manager for Marketplaces at PayPal, evaluates workplace conflict following a particularly challenging conflict of her own. When Parul Read more »
Make Great Products by Mastering Conflict and Communication by Shaun Russell
Product management is notoriously difficult to define. We are generalists, and we work with many others. We take responsibility for the lifecycle of our product. These statements apply to almost all product managers, but they paint an incomplete picture. It’s not Enough to be a Generalist It’s not enough to be a generalist or to Read more »
Product Management Fears and how to Face Them
In general we product people are a courageous bunch, but beyond our confident exteriors can reside a few honest (and I would argue, healthy) fears with which we wrestle, whether we admit to it or not! I have a secret, not one I talk about often, if at all. Yet it preoccupies me as I Read more »
Failure is Yours, Success Belongs to the Team by Tessa Cooper
Summary: A ProductTank London talk that advises you accept that you are part of any failure that happens and be specific about the issues that you face. This helps you to work through them as a team and sets an example for others to follow. When success does come, make sure you expose the specific Read more »
Manage Conflict by Building Your Product EQ
I introduced a concept called Product EQ when speaking about managing conflict at work at a recent ProductTank London. It’s a term that focuses on the emotional intelligence / emotional quotient competencies that were introduced by Daniel Goleman and remain essential to our craft such as influencing, teamwork & collaboration, leadership, organizational awareness, and empathy. All Read more »
Video: Rochelle King on Managing Conflict
We spend a lot of time and effort avoiding conflict but inevitably as product managers and designers we engage in conflict on a regular basis, whether it’s dealing with other teams, giving constructive criticism or simply while engaging divergent points of view. As the leader of user experience at Netflix and now Spotify, Rochelle King Read more »