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Mind the Product

Product Management

WhatsApp runs ads and Amazon sees a GenAI future: this week’s news roundup

Podcast

How to build a product-led operating model that actually sticks – Jen Swanson

B2B product management

Artificial Intelligence (AI) & Machine Learning (ML)

Building Product Teams

Business Strategy

Data Driven Product Management

Digital Transformation

Diversity and Inclusion

Minimum Viable Product

OKRs

Prioritisation

Product Design

Product Research

Product Development Process

Product Ethics

Product Discovery

Product Leadership

Product Management Career

Product Strategy

Stakeholder Management

🌎 <a href="https://www.mindtheproduct.com/world-product-day/" style="color:#FFFFFF;text-decoration:underline;">Happy World Product Day!</a> Be sure to celebrate product, yourself, and your peers today! 🎉

Why is hiring product managers so hard?

What burnout taught me: Lessons from product managers

Meet the new AI CEO: Klarna’s bold customer feedback loop bet

What I learned from building products in Africa

What does it take to build world class products today? Ezinne & Oji Udezue (Co-Authors at ProductMind, ex-CPOs of Calendly, Typeform & WP Engine)

Join our podcast hosts Lily Smith and Randy Silver for in-depth conversations with some of the best product people around the world! Every week they chat with people in the know, covering the topics that matter to you - solving real problems, developing awesome products, building successful teams and developing careers. Find out more, subscribe, and access all episodes on <a href="https://www.mindtheproduct.com/the-product-experience/">The Product Experience homepage</a>.

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The Product Experience

<p><img loading="lazy" decoding="async" class="alignnone size-full wp-image-24570" src="https://www.mindtheproduct.com/wp-content/uploads/2021/06/Nathan-Kinch-in-postpng.png" alt="Making your products trustworthy - Nathan Kinch" width="755" height="285" srcset="https://www.mindtheproduct.com/wp-content/uploads/2021/06/Nathan-Kinch-in-postpng.png 755w, https://www.mindtheproduct.com/wp-content/uploads/2021/06/Nathan-Kinch-in-postpng-300x113.png 300w" sizes="auto, (max-width: 755px) 100vw, 755px" /></p>
<div id="buzzsprout-player-8755818"></div>
<p><script src="https://www.buzzsprout.com/1797429/8755818-making-your-products-trustworthy-nathan-kinch.js?container_id=buzzsprout-player-8755818&#038;player=small" type="text/javascript" charset="utf-8"></script></p>
<p>You&#8217;ve optimised your product to solve a problem for your users. You&#8217;ve refined the sales funnel, built for scale, and made sure that accessibility is baked in from the start. Great job!</p>
<p>But what about ensuring that your customers can <em>trust</em> it?  We talked with Nathan Kinch, an Entrepreneur and Digital Trust Expert, about the big picture &#8211; and how you can get started on it, today.</p>
<p><b>Featured Links:</b> Follow Nathan on <a href="https://www.linkedin.com/in/nathankinch/" target="_blank" rel="noopener noreferrer">LinkedIn</a> and <a href="https://twitter.com/NathanKinch" target="_blank" rel="noopener noreferrer">Twitter</a>｜<a href="https://greaterthanlearning.online/" target="_blank" rel="noopener noreferrer">Greater Than Learning</a>｜<a href="https://www.greaterthanexperience.design/" target="_blank" rel="noopener noreferrer">Greater Than Experience</a> | <a href="https://medium.com/greater-than-experience-design/data-trust-by-design-principles-patterns-and-best-practices-part-1-defffaac014b" target="_blank" rel="noopener noreferrer">Data Trust by Design</a> best practices feature at Medium | Open Data Institute <a href="https://theodi.org/article/data-ethics-canvas/" target="_blank" rel="noopener noreferrer">Data Ethics Canvas</a> | <a href="https://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect" target="_blank" rel="noopener noreferrer">The Dunning-Kruger Effect</a> explained | <a href="https://hemingwayapp.com/" target="_blank" rel="noopener noreferrer">Hemingway App</a> | Donella H. Meadows&#8217; book <a href="https://www.amazon.co.uk/Thinking-Systems-Donella-H-Meadows-ebook/dp/B005VSRFEA?dchild=1&amp;keywords=Thinking+in+Systems+Meadows&amp;qid=1624308434&amp;sr=8-1&amp;linkCode=sl1&amp;tag=nervinenet-21&amp;linkId=e544fd0020fd4909c134e37ac72e2930&amp;language=en_GB&amp;ref_=as_li_ss_tl" target="_blank" rel="noopener noreferrer">Thinking In Systems</a></p>
<p><strong>Discover more:</strong> Visit <a href="https://www.mindtheproduct.com/the-product-experience/" target="_blank" rel="noopener noreferrer">The Product Experience homepage</a> for more episodes.</p>


core/freeform

How Stack Overflow is competing with AI – Jody Bailey (CPTO, Stack Overflow)

What made Intercom throw away its product playbook – Paul Adams (CPO, Intercom)

How to build the right product culture during transformation – Joca Torres (Product Consultant)

Tools and techniques to scale product teams – Charlotte King (Lead Product Manager, eBay)

Everything you need to know about impact-first product teams – Matt LeMay (Product coach and Author)

How and when to sunset features – Roni Ben Aharon (CPO, Craft.io, Booking.com, Wix)

How to lead product transformation at scale – Jo Wickremasinghe (CPTO, BPP)

Tried and tested AI tools for product managers – Dave Killeen (VP Product, Pendo)

Making your products trustworthy – Nathan Kinch

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Making your products trustworthy – Nathan Kinch

The Product Experience

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