Louron serves as the Editor at Mind the Product, bringing 11+ years of experience in editorial roles across business and technology publications. For any editorial inquiries, you can connect with him on LinkedIn or email him at louron.pratt@pendo.io 

Louron Pratt

Product Launch

How Dolphin AI was launched by staying obsessively close to the customer: Ilai Szpiezak (Co Founder)

Product Discovery

The magic of making great products with Christian Idiodi

Ian Haynes is a digital marketing specialist and has successfully deployed over 500 pages of content as a ghostwriter for businesses of all sizes. He believes that for people to truly value your business and perceive it as a brand, your content needs to do much more than just inform, it needs to talk, engage, and convert. Outside of his work, Ian likes exploring Brooklyn with his Labrador.

Ian Haynes

Video

5 key practices to build a better product, Adam Mullett, ProductTank Perth

Eira is an editor for Mind the Product. She's been a business journalist, editor, and copywriter for longer than she cares to think about.

Eira Hayward

Product Optimisation

Keeping product creative, innovative… and fun! by Manon Dave

Product Management Conference

3 myths that get in the way of product adoption by Martina Lauchengo

What building from scratch in the AI age teaches you

Anupama Garani is VP at PIMCO, where she leads enterprise GenAI initiatives with a focus on evaluating and diagnosing Retrieval-Augmented Generation (RAG) systems in production. Her work centers on the hardest part of AI adoption: determining what to test, how to test it, and diagnosing why systems fail when accuracy and trust actually matter, whether the root cause is data quality, retrieval logic, model behavior, or user intent drift.

She is the author of the TRUST Framework, a repeatable operating model for evaluating and governing GenAI systems across transparency, reliability, usefulness, security, and testability in regulated environments.

Anupama has spoken at conferences and panels including SSON, the American Data Centers & AI Conference, and TMLS, covering topics at the intersection of RAG failure modes, evaluation strategies, and AI governance. She co-authors "AI in Production Field Notes," a newsletter reaching over 9,200 subscribers. She is also a reviewer for IEEE and AAAI conferences and serves as an Ambassador for WiDS, ODSC, and GHC, and as a mentor for Cornell's Break Through Tech.

Before PIMCO, she worked on NLP automation at Goldman Sachs. The through-line across her career is making AI decision-grade in environments where mistakes are costly and shortcuts don't survive.

Anupama Garani

The first 90 days of an AI product: What to build, measure, and fix before you scale

Amar Saurabh is a product leader who has built and scaled technology on a global scale. He has led product portfolios at Meta, TikTok, and PayPal, focused on AI, personalization, monetization, and growth. He uses AI to improve decision-making, and drive measurable ROI. Amar is also passionate about mentoring builders and helping teams adopt AI responsibly.

Amar Saurabh

Product Roadmap

How I navigated the first 30/60/90 days of a brand-new product 

Milan Kordestani is the founder of Ankord Media, a studio that helps startups and nonprofits across the U.S. build modern brands and high-performing web experiences. His work focuses on the intersection of editorial clarity, UX, and conversion, with an emphasis on creating digital experiences that earn trust while meeting business goals. Past brands he has worked with include Audo, Nota, The Doe, and Martin Archery.

Milan Kordestani

Community Post

Navigating the first 30/60/90 days after launching a brand-new product

Artem is a Senior Product Manager at SqlDBM, a passionate data leader and curious engineer. He combines business vision, domain knowledge, and execution excellence into an astonishing blend of product culture. Helps companies build the foundation for product-led growth, enabling scalability and sustainable revenue growth. He is an MBA, MGPM and an IEEE Senior member.

Artem Chigrinets

Building enterprise SaaS: Lessons learned from several product launches

Igor is a Technical Project Management Lead at Virtual Health, where he helps shape innovative digital products that are transforming the U.S. healthcare industry.

With over 10 years of experience in IT, he has successfully delivered large-scale projects and technology solutions for global organizations including Skype, Microsoft, Swedbank Finland, the Estonian IT Ministry, the Information System Authority of the Republic of Estonia, Bank of Moscow, Alfa-Bank, Sberbank, MTS, Megafon, and the EU Border Control Authority, among others.

Igor Mishurov

Learning from my own mistakes – how my product failed despite positive feedback from clients 

Lucy is a journalist, editor, and communications professional with 11+ years of experience across charities, major publications (The Independent, The Mirror, Metro, Business Insider), and B2B finance and tech journalism. She currently works in digital communications at Health Data Research UK while freelancing for Mind the Product and pursuing a Master’s in Human Rights.

Lucy Skoulding

Business Strategy

Leadership

Product Design

Product Growth

Product Management

Product Research

How to start a sustainable product business: CEO Laura Crawford on growing her brand from scratch

Swetha Viswanatha is a product manager with over a decade of experience in technology and automotive sectors. At Vail Systems, she spearheaded the design and launch of a telephony SaaS product, and at Ford Motor Company, she led the seat design and release for the 2018 Ford Expedition.

Holding academic degrees from Northwestern University and the University of Michigan, Ann Arbor, Swetha excels in end-to-end product development, strategic innovation, and cross-functional team leadership. Outside of her professional pursuits, she enjoys painting, playing music, and traveling.

Swetha Viswanatha

Product Development Process

Practical advice for how to choose the best product name

Netflix introduces major TV product redesign

Lisa Murkin is a Lead Product Manager at Elsewhen, a digital product consultancy, with over 10 years of experience building digital products for B2B SaaS and B2C organisations, including roles at Accenture, Arcadia, and Photobox. Passionate about GenAI, Lisa is driven by the exploration of untapped problems and potential solutions. She believes Product Management is about bridging business goals with engineering capabilities, weaving user needs into every stage of development to create impactful products that resonate.

Lisa Murkin

Artificial Intelligence (AI) & Machine Learning (ML)

How to build an Enterprise AI Agent

Curtis is the founder of his own bespoke consulting agency Minds Alert. He also is a coordinator for MindTheProduct in North America where he supports the growth of ProductTank groups across US and Canada.
As a strategic consultant, Curtis is a growth catalyst for leaders and teams driving meaningful innovation.

For over a decade he has been working with organizations like Campbells Soup, NASA, Siemens Energy, and Walmart to build better products and transform internal processes and culture.
His approach blends foresight, future-casting, with design sprints and leadership coaching.

Curtis Michelson

When PLG is smooth as butter: A conversation with Jakob Knutzen (Co-Founder and CEO, Butter) 

Mike Belsito is Head of Product Evangelism for Pendo and Mind the Product and is seen as one of product management’s most notable connectors. 

Mike spent over a decade leading two of the most recognized communities in product management – first as co-founder of Product Collective, home to INDUSTRY: The Product Conference – and then at Mind the Product, after Pendo brought the two together in September 2024. Through both, he's built spaces where product people connect, grow, and take their craft seriously.

Before his community-building chapter, Mike was a startup founder and operator, serving as a co-founder, executive, and early employee in several technology startup companies. He is currently under contract with Wiley to write The Future-Proof Product Manager – a book that explores the timeless characteristics helping product people stay valuable through any period of massive change. It is due out in February 2027. His work has been featured in the New York Times, The Atlantic, CNN, NPR, and PBS.
