Author
Connor Joyce
Connor is the CEO of Desired Outcome Labs, a consulting firm focused on assisting clients build products that work. He espouses the adoption of an Impact Mindset, maximizing the effect features create to drive retention and organic growth. Through his experience at Microsoft, BetterUp, Twilio, and Deloitte, Connor is an experienced product builder and user researcher. Additionally, he is a frequent contributor to numerous publications and a keynote speaker.
Articles by Connor
Creating metrics that matter
In this article, Connor Joyce explores how to go beyond basic usage metrics by defining meaningful success measures using the User Outcome Connection framework.
Building confidence in product investment decisions
Connor Joyce offers a structured approach to help product managers ensure products have their intended impact.
A new way to look at applied experiments
In this article, Connor Joyce, Author of Bridging Intentions to Impact, shares how to design effective experiments that drive real results, even with limited resources.
Why did you build that feature?
In this article, Connor Joyce, CEO of Desired Outcome Labs, talks about the power of effectively defining features.
Nine UX best practices for AI chatbots: A product manager’s guide
In this article, Connor Joyce, CEO of Desired Outcome Labs, draws on his experience leading GenAI user research at BetterUp to share UX best practices when building and implementing Chatbots.