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Join our podcast hosts Lily Smith and Randy Silver for in-depth conversations with some of the best product people around the world! Every week they chat with people in the know, covering the topics that matter to you - solving real problems, developing awesome products, building successful teams and developing careers. Find out more, subscribe, and access all episodes on <a href="https://www.mindtheproduct.com/the-product-experience/">The Product Experience homepage</a>.

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The Product Experience

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<p><img loading="lazy" decoding="async" class="alignright size-medium wp-image-14425" src="//wp-content/uploads/2018/12/Kate-Leto-300x300.jpg" alt="Kate Leto" width="300" height="300" srcset="/wp-content/uploads/2018/12/Kate-Leto-300x300.jpg 300w, /wp-content/uploads/2018/12/Kate-Leto-150x150.jpg 150w, /wp-content/uploads/2018/12/Kate-Leto.jpg 600w" sizes="(max-width: 300px) 100vw, 300px" /></p>
<p>Product people love to study frameworks, techniques, and approaches that have worked at other companies. In Kate Leto&#8217;s new book, <a href="https://amzn.to/3m2VMHe" target="_blank" rel="noopener noreferrer"><em>Hiring Product Managers: Using Product EQ to go Beyond Culture and Skills</em></a>, she gives an overview of how to actually use those tools &#8211; both in building a team and day-to-day, as a product professional.</p>
<p><span style="font-size: 1rem;">In this episode, sponsored by </span><a style="background-color: #ffffff; font-size: 1rem;" href="https://amplitude.com/mastering-retention?utm_source=mindtheproduct" target="_blank" rel="noopener noreferrer">Amplitude</a><span style="font-size: 1rem;">, listen to learn about:</span></p>
<ul>
<li>What Product EQ is</li>
<li>How to hire well</li>
<li>Hiring diversity</li>
<li>Human skill vs. tech skill</li>
</ul>
<h3><span style="color: inherit; font-family: rawline, sans-serif; font-size: 1.75rem;">Quote of the Episode</span></h3>
<blockquote><p>As with anything that doesn&#8217;t go right, there&#8217;s always finger-pointing. If you did have higher levels of human skills, maybe you&#8217;d be able to acknowledge that you made your own mistakes &#8211; wouldn&#8217;t that be great?</p></blockquote>
<h3><span style="color: inherit; font-family: rawline, sans-serif; font-size: 1.75rem;">Related Links</span></h3>
<ul>
<li>Follow Kate on <a href="https://twitter.com/kleto" target="_blank" rel="noopener noreferrer">Twitter</a>, <a href="https://www.linkedin.com/in/kateleto/" target="_blank" rel="noopener noreferrer">LinkedIn</a>, and her <a href="https://www.kateleto.com/" target="_blank" rel="noopener noreferrer">website</a></li>
<li>Kate&#8217;s new book, <a href="https://amzn.to/3m2VMHe" target="_blank" rel="noopener noreferrer"><em>Hiring Product Managers: Using Product EQ to go Beyond Culture and Skills</em></a></li>
<li>Seth Godin&#8217;s <a href="https://itsyourturnblog.com/lets-stop-calling-them-soft-skills-9cc27ec09ecb" target="_blank" rel="noopener noreferrer"><em>Let&#8217;s Stop Calling Them Soft Skills</em></a></li>
<li>Jack Welch&#8217;s <a href="https://www.excelsiorsearch.com/insights/build-team-a-players" target="_blank" rel="noopener noreferrer">Hiring Batting Average</a></li>
<li>EQ (Emotional Intelligence) interview <a href="https://resources.workable.com/emotional-intelligence-interview-questions" target="_blank" rel="noopener noreferrer">questions</a></li>
</ul>
<h3>Get in Touch, Rate Us and More!</h3>
<ul>
<li>Visit <a href="https://www.mindtheproduct.com/the-product-experience/" target="_blank" rel="noopener noreferrer">The Product Experience homepage</a> for more information and more episodes!</li>
<li>Know the perfect guest? Great! <a href="https://mindtheproduct.typeform.com/to/oi0UyX" target="_blank" rel="noopener noreferrer">Suggest them here</a></li>
<li>Chat to us on <a href="https://twitter.com/MTPpod" target="_blank" rel="noopener noreferrer">Twitter</a> or in our dedicated <a href="https://mindtheproduct.slack.com/messages/CE13B3A23" target="_blank" rel="noopener noreferrer">Mind the Product #podcast Slack channel</a></li>
<li>Review us on your podcast app so that we can use your feedback to be better</li>
<li>Like our theme music? It&#8217;s Hamburg-based <a href="https://open.spotify.com/artist/1VMVuOfARzbrNK6mCJs14o?si=As_IFCusT8y7mRIRikgYLw" target="_blank" rel="&quot;noopener noopener noreferrer">Pau</a>, featuring ProductTank Hamburg’s Arne Kittler!</li>
</ul>
<h3>Our Hosts</h3>
<p>The Product Experience is hosted by Lily Smith and Randy Silver.</p>
<p><strong>Lily</strong> enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She&#8217;s currently Head of Innovation at Go Compare and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She&#8217;s worked on a diverse range of products &#8211; leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol (which now has 800+ members!) and runs ProductCamp in Bristol and Bath.</p>
<p><strong>Randy</strong> is a product consultant and coach who has been working as an interactive producer and product manager across the US and UK for nearly 20 years. A recovering music journalist and editor, he launched Amazon’s music stores in the US and UK, and has worked across sectors including museums and arts groups, online education, media and entertainment, retail and financial services. He’s held Head of Product roles at HSBC and Sainsbury’s, where he also directed their 100+-person product community. Randy&#8217;s book, <a href="https://outofowls.com/book" target="_blank" rel="noopener noreferrer"><em>What Do We Do Now? A Product Manager&#8217;s Guide to Strategy in the Time of COVID-19</em></a> is out now, with all profits going to COVID-19 relief efforts.</p>
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Why can’t we get accessibility right? Claire Bauden (SVP Global Product Design, Global Payments Inc.)

Product outcomes and company values go hand in hand – Brian Walsh (SVP of Product, Pendo)

Clarity: The key to product success – Arne Kittler (Product Leadership Sidekick, Product at Heart)

What is your CEO thinking? – Joe Leech (Coach to CEOs)

How to survive the next phase of tech – Jonty Sharples (Product and Strategy Consultant)

Measuring critical user journeys – Javier Andrés Bargas-Avila (UX Director, Google)

What most companies get wrong about product discovery – Frances Ibe (SVP of Product, Tide)

How to estimate responsibly in product – Neil Vass (Engineering Manager, The Co-op, BBC)

Using Product EQ to Hire the Best Product Managers – Kate Leto on The Product Experience

Using Product EQ to Hire the Best Product Managers – Kate Leto on The Product Experience

The Product Experience

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