The Invisible Leader: Facilitation Secrets – Elena Astilleros on The Product Experience "Product people - Product managers, product designers, UX designers, UX researchers, Business analysts, developers, makers & entrepreneurs June 06 2020 True good product leadership, product teams, Mind the Product Mind the Product Ltd 555 Elena Astilleros ON THE PRODUCT EXPERIENCE Product Management 2.22

The Invisible Leader: Facilitation Secrets – Elena Astilleros on The Product Experience


Elena Astilleros

One of the critical skills never mentioned in the job description is being a great meeting facilitator. We’ve all been thrust into the situation of trying to wrangle a room full of people into working together to create a strategy, generate a plan, or get past a roadblock. Elena Astilleros has been there, too – and she’s learned the secrets of how to run a great meeting, workshop or session. She joins us on the podcast to share some of the lessons she wrote about in her book, Invisible Leader: Facilitation secrets for catalyzing change, cultivating, innovation, and commanding results.

Quote of the Episode

So the question then becomes: would the customer, if they were looking in on that session and seeing what you were up to -would they feel that their money was invested well?

Listen if you’d like to learn more about

  • How to be a great facilitator
  • Getting the most out of meetings
  • Creating good environments
  • Leading teams well

Links mentioned in this episode


The Product Experience is hosted by Lily Smith and Randy Silver.

Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. She has worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank in Bristol, the Product Managers’ meetup with regular events and talks on Product now with 800+ members and growing. Now the Head of Innovation at Go Compare, Lily also runs ProductCamp in Bristol and Bath.

A recovering music journalist and editor, Randy has been working as an interactive producer and product manager across the US and UK for nearly 20 years. After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media and entertainment, retail and financial services. He’s held Head of Product roles at HSBC and Sainsbury’s, where he also directed their 100+-person product community. His book, What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19 is available now, with all profits going to COVID-19 relief efforts.

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