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Mind the Product

Collaboration

How collaboration between Product and Customer Support can level up CS data to create Product and Customer Value 

Product Management

Highlights from November’s ProductTank meetups

B2B product management

Artificial Intelligence (AI) & Machine Learning (ML)

Building Product Teams

Business Strategy

Data Driven Product Management

Digital Transformation

Diversity and Inclusion

Minimum Viable Product

OKRs

Prioritisation

Product Design

Product Research

Product Development Process

Product Ethics

Product Discovery

Product Leadership

Product Management Career

Product Strategy

Stakeholder Management

🌎 <a href="https://www.mindtheproduct.com/world-product-day/" style="color:#FFFFFF;text-decoration:underline;">Happy World Product Day!</a> Be sure to celebrate product, yourself, and your peers today! 🎉

Leading product ops at Delivery Hero with Koen Dubelaar

Connecting fans to creators at Spotify (Dariusz Dziuk, Product Lead, Spotify)

Everything wrong with the product management job market. And how to fix it

Mistakes, learnings, and a product person’s relentless journey into leadership

Join our podcast hosts Lily Smith and Randy Silver for in-depth conversations with some of the best product people around the world! Every week they chat with people in the know, covering the topics that matter to you - solving real problems, developing awesome products, building successful teams and developing careers. Find out more, subscribe, and access all episodes on <a href="https://www.mindtheproduct.com/the-product-experience/">The Product Experience homepage</a>.

podcaster

The Product Experience

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<p><img loading="lazy" decoding="async" class="alignright size-medium wp-image-15055" src="https://www.mindtheproduct.com/wp-content/uploads/2019/02/Ken-Norton-300x300.jpg" alt="Ken Norton" width="300" height="300" srcset="https://www.mindtheproduct.com/wp-content/uploads/2019/02/Ken-Norton-300x300.jpg 300w, https://www.mindtheproduct.com/wp-content/uploads/2019/02/Ken-Norton-150x150.jpg 150w, https://www.mindtheproduct.com/wp-content/uploads/2019/02/Ken-Norton-768x768.jpg 768w, https://www.mindtheproduct.com/wp-content/uploads/2019/02/Ken-Norton-1024x1024.jpg 1024w, https://www.mindtheproduct.com/wp-content/uploads/2019/02/Ken-Norton.jpg 1092w" sizes="(max-width: 300px) 100vw, 300px" /><a href="https://twitter.com/kennethn" target="_blank" rel="noopener">Ken Norton</a> needs no introduction. Now Senior Operating Partner at GV (we still slip up and call it Google Ventures), Ken was a CTO and CEO/founder before he joined Yahoo! to run its Product organisation.  He then joined Google, where he worked on Maps, Calendar and Docs. Ken has also been a keynote speaker, giving inspiring talks at Mind the Product conferences in both London (<a href="https://vimeo.com/141675862" target="_blank" rel="noopener">10x not 10%</a>, 2015) and San Francisco (<a href="https://vimeo.com/166550617" target="_blank" rel="noopener">Please Make Yourself Uncomfortable</a>, 2016).  When the opportunity came up to chat with him, we wanted to cover something new &#8211; the idea that startups are hiring too many product managers.</p>
<h3>Quotes of the Episode</h3>
<blockquote><p>You really can&#8217;t solve organisational problems by hiring more people.</p></blockquote>
<blockquote><p>If you told me 20 years ago that I&#8217;d be trying to convince people not to hire as many product managers, I wouldn&#8217;t believe you &#8211; because I was spending so much of my effort with the community to convince people that this was a role anyone even needed and wanted.</p></blockquote>
<h3>Listen if you&#8217;d like to learn more about:</h3>
<ul>
<li>When should you hire your first product manager?</li>
<li>When you should you hire the second?</li>
<li>How should you organise a product team?</li>
<li>Should you go work at a startup?</li>
</ul>
<h3>Hosts</h3>
<p>The Product Experience is hosted by Lily Smith and Randy Silver.</p>
<p><strong>Lily</strong> enjoys working as a consultant product manager with early stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. She has worked on a diverse range of products &#8211; leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank in Bristol, the Product Managers&#8217; meetup with regular events and talks on Product now with 800+ members and growing. This year Lily will be launching Productcamp in Bristol and she joins the MTP team as co-host of  The Product Experience podcast.</p>
<p>A recovering music journalist and editor, <strong>Randy</strong> has been working as an interactive producer and product manager across the US and UK for nearly 20 years. After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media &amp; entertainment, retail and financial services. He’s held Head of Product roles at HSBC and Sainsbury’s, where he also directed their 100+-person product community. He&#8217;s also spoken at Mind the Product Engage (Hamburg), at a number of ProductTanks (London, Zurich, Manchester, Birmingham, Bristol, Oxford,  &amp; Brighton&#8230; so far!) and at conferences across the US and Europe.</p>
<p><img loading="lazy" decoding="async" class="alignright size-medium wp-image-14548" src="https://www.mindtheproduct.com/wp-content/uploads/2016/12/the-product-experience-headphones-300x300.png" alt="The Product Experience logo" width="300" height="300" srcset="https://www.mindtheproduct.com/wp-content/uploads/2016/12/the-product-experience-headphones-300x300.png 300w, https://www.mindtheproduct.com/wp-content/uploads/2016/12/the-product-experience-headphones-150x150.png 150w, https://www.mindtheproduct.com/wp-content/uploads/2016/12/the-product-experience-headphones-768x768.png 768w, https://www.mindtheproduct.com/wp-content/uploads/2016/12/the-product-experience-headphones-1024x1024.png 1024w" sizes="(max-width: 300px) 100vw, 300px" /></p>
<h3>Music</h3>
<p>Our theme music is from Hamburg-based Pau, featuring ProductTank Hamburg’s own Arne Kittler on bass. <a href="https://www.facebook.com/Paupulism/" target="_blank" rel="noopener">Listen to more on their Facebook page</a></p>
<h3>Suggest a guest</h3>
<p>Have you seen someone give a great talk? <a href="https://mindtheproduct.typeform.com/to/oi0UyX" target="_blank" rel="noopener">Suggest a guest to us here</a></p>
<h3>Talk to us</h3>
<ul>
<li><a href="https://twitter.com/MTPpod" target="_blank" rel="noopener">Tweet at us!</a></li>
<li>Use the #podcast channel in the <a href="https://mindtheproduct.slack.com/messages/CE13B3A23" target="_blank" rel="noopener">Mind the Product slack community</a></li>
</ul>

core/freeform

Podcast

Building an Associate Product Manager program at Miro – Thor Mitchell (Product Executive-in-Residence, Balderton Capital)

How CX works with Product at Ikea – Hanneke Hoogewerf (Sr Strategic Experience Designer, IKEA)

How to prioritise your work for impact- Nacho Bassino (Product Leadership Coach)

How Google makes AI work at Enterprise scale – Miku Jha (Director, AI/ML and Generative AI, Google Cloud)

It’s the Strategy, stupid – Andrew Martinez-Fonts (VP Product, Honeysales)

How to achieve better results by changing your mindset – Connor Joyce (Senior User Researcher, Microsoft)

Product-led growth in action – Partho Ghosh (VP of Product, Uberall)

Using AI in healthcare products – Tetiana Telenczak (Head of Product, Merck Group)

How to improve your relationship with data – Heather Williams (Director of Product, Elsevier)

How Citi is accelerating AI in banking – Tariq Maonah (SVP of Product and Engineering, Citi)

Podcast: Too Many Product Managers with Ken Norton

The Product Experience

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