A Picture is Worth A Thousand Stories – Grant Farhall on The Product Experience "Product people - Product managers, product designers, UX designers, UX researchers, Business analysts, developers, makers & entrepreneurs December 12 2020 True Product Culture, Mind the Product Mind the Product Ltd 513 Grant Farhall on The Product Experience Product Management 2.052

A Picture is Worth A Thousand Stories – Grant Farhall on The Product Experience


Grant Farhall

As product people, we work extensively with images. While our designers may be doing the heavy lifting, who hasn’t spent an extra 30 minutes trying to find the perfect image to help get a point across for an executive presentation?  (It can’t just be us who does that…) That’s why we invited Grant Farhall, Chief Product Officer at Getty Images and iStock, to join us on the podcast.

It doesn’t hurt that he’s also the voice of the Calgary Roughnecks professional lacrosse team, and has an amazing radio voice!

In this episode, sponsored by Mind The Product Workshops, listen to learn about:

  • Using images in Product Management
  • Moving from Product Manager to Chief Product Officer
  • Creating a culture that works

Quote of the Episode

You need to trust your people. And if you don’t trust your people, then ask yourself, ‘Why?’ Is it because you don’t have the right people, or is it about some internal anxiety? Is it about your lack of willingness to let go? But that’s a question you need to answer yourself, with a lot of honesty and humility, to understand why you’re not able to let go and delegate. Because, in this type of role, it’s about setting the direction and then allowing people to move in that direction.

Links mentioned in this episode

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Our Hosts

The Product Experience is hosted by Lily Smith and Randy Silver.

Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Head of Innovation at Go Compare and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol (which now has 800+ members!) and runs ProductCamp in Bristol and Bath.

Randy is a product consultant and coach who has been working as an interactive producer and product manager across the US and UK for nearly 20 years. A recovering music journalist and editor, he launched Amazon’s music stores in the US and UK, and has worked across sectors including museums and arts groups, online education, media and entertainment, retail and financial services. He’s held Head of Product roles at HSBC and Sainsbury’s, where he also directed their 100+-person product community. Randy’s book, What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19 is out now, with all profits going to COVID-19 relief efforts.