In this #mtpcon Digital 2020 keynote, Jimena Almendares, Product Executive at Facebook, uses data to dismantle the idea of a “normal” user, showing the benefits of building products beyond biases and binaries.
Watch the video to see her talk in full. Or read on for an overview of her key points:
- There’s no such thing as a “normal” user
- Every country has unique product pain points
- Inclusive products are better for everyone
“My lesson number one is that not everyone is average,” says Jimena. She describes how, during her time as Chief Product Officer at OkC…