At some point in our careers, we’ve likely all experienced a toxic team or two. You know the team we mean, the one where everything is a battle, conversations are tense and people are constantly frustrated and anxious.
These issues that arise can be a result of the behaviour of the whole team, a few individuals, or even the effect of just one person on the rest of the team. As a result, the team underperforms, makes poor decisions, and its people don’t stay around for long – if a team is dysfunctional and on the road to becoming toxic, the signs will be there.
But what causes this dysfunction and toxicity, and what can you, as a product leader do about it? How do you spot it developing, and what can you do to reverse the slide? Most importantly, how do you prevent it from happening in the first place?