post

Footer About

Footer Contribute

Footer Get Involved

Footer Links

Mind the Product

Artificial Intelligence (AI) & Machine Learning (ML)

Microsoft lays off 3% of workforce while renogiating partnership with OpenAI

Podcast

How to build the right product culture during transformation – Joca Torres (Product Consultant)

B2B product management

Building Product Teams

Business Strategy

Data Driven Product Management

Digital Transformation

Diversity and Inclusion

Minimum Viable Product

OKRs

Prioritisation

Product Design

Product Research

Product Development Process

Product Ethics

Product Discovery

Product Leadership

Product Management Career

Product Strategy

Stakeholder Management

🌎 <a href="https://www.mindtheproduct.com/world-product-day/" style="color:#FFFFFF;text-decoration:underline;">Happy World Product Day!</a> Be sure to celebrate product, yourself, and your peers today! 🎉

Context, intent, change, purpose, constraints – a model for communicating requirements

5 difficult conversations and how to have them

DoorDash eats Deliveroo while OpenAI makes its biggest buy: This week’s news roundup

Why great product managers think like therapists

Tools and techniques to scale product teams – Charlotte King (Lead Product Manager, eBay)

Join our podcast hosts Lily Smith and Randy Silver for in-depth conversations with some of the best product people around the world! Every week they chat with people in the know, covering the topics that matter to you - solving real problems, developing awesome products, building successful teams and developing careers. Find out more, subscribe, and access all episodes on <a href="https://www.mindtheproduct.com/the-product-experience/">The Product Experience homepage</a>.

podcaster

The Product Experience

<div id="buzzsprout-player-8711805"></div>
				 <script src="https://www.buzzsprout.com/1797429/8711805.js?container_id=buzzsprout-player-8711805&amp;player=small" type="text/javascript" charset="utf-8"></script>
<p><img loading="lazy" decoding="async" class="alignright size-medium wp-image-14465" src="https://www.mindtheproduct.com/wp-content/uploads/2018/12/Tom-Loosemore-300x300.jpg" alt="Tom Loosemore" width="300" height="300" srcset="https://www.mindtheproduct.com/wp-content/uploads/2018/12/Tom-Loosemore-300x300.jpg 300w, https://www.mindtheproduct.com/wp-content/uploads/2018/12/Tom-Loosemore-150x150.jpg 150w, https://www.mindtheproduct.com/wp-content/uploads/2018/12/Tom-Loosemore.jpg 600w" sizes="auto, (max-width: 300px) 100vw, 300px" /></p>
<p><span style="font-size: 1rem;">Over the last decade in the public sector, there&#8217;s been a global explosion in citizen and resident-centered design and development, with movements in the UK, Estonia, Australia, Canada, USA, and many more strengthening their approaches. Where it&#8217;s been done well, it&#8217;s made a huge difference.  At the same time, civil services are always facing budget and recruitment challenges, to say nothing of issues stemming from regulatory requirements, technology, suppliers, and legacy decisions.</span></p>
<p><span style="font-size: 1rem;"> If we&#8217;re really going to Build Back Better, how can we overcome the challenges in the sector?  We asked Tom Loosemore, partner at Public Digital, to chat with us about doing product work in the public sector.<br />
</span></p>
<p><span style="font-size: 1rem;">In this episode, sponsored by <a href="https://www.yellowfinbi.com/mtp" target="_blank" rel="noopener noreferrer">Yellowfin</a>,</span><span style="font-size: 1rem;"> listen to learn about:</span></p>
<ul>
<li>Working in public service tech</li>
<li>Initiating change in a large organisation</li>
<li>Whether digital can solve everything!</li>
</ul>
<h3>Quote of the Episode</h3>
<h3><span style="font-family: Merriweather, serif; font-size: 1rem;">The real organising job here is to help reinvent and reassert government, not bring your digital shizzle to the table and wow people with it. I would come to the table with enormous humility around those who’ve endured the last 4 years, and also enormous excitement. The organising challenge is rebuilding the institutions, not doing shiny, sexy solution stuff with added AI blockchain nonsense.</span></h3>
<h3>Links mentioned in this episode</h3>
<ul>
<li>Follow Tom on <a href="https://www.linkedin.com/in/tomloosemore/" target="_blank" rel="noopener noreferrer">LinkedIn</a> and <a href="https://twitter.com/tomskitomski" target="_blank" rel="noopener noreferrer">Twitter</a></li>
<li>Tom&#8217;s <a href="https://tom.loosemore.com" target="_blank" rel="noopener noreferrer">Website</a></li>
<li><a href="https://public.digital" target="_blank" rel="noopener noreferrer">Public Digital</a></li>
<li><a href="https://www.gov.uk/government/organisations/government-digital-service" target="_blank" rel="noopener noreferrer">UK Government Digital Service</a></li>
<li>
<div>Tom&#8217;s <a href="https://public.digital/2018/10/12/internet-era-ways-of-working" target="_blank" rel="noopener noreferrer" data-saferedirecturl="https://www.google.com/url?q=https://public.digital/2018/10/12/internet-era-ways-of-working">post on internet-era ways of working</a></div>
</li>
<li>
<div><em>Offscreen</em> interviewed Tom about <a href="https://tom.loosemore.com/2018/07/17/interview-in-offscreen-magazine/" target="_blank" rel="noopener noreferrer" data-saferedirecturl="https://www.google.com/url?q=https://tom.loosemore.com/2018/07/17/interview-in-offscreen-magazine/&amp;source=gmail&amp;ust=1612996685090000&amp;usg=AFQjCNFIewe4i_khsU1ZqD0DM9XDXcyBJg">the human side of technology </a></div>
</li>
</ul>
<h3>Get in Touch, Rate Us, and More!</h3>
<ul>
<li>Visit <a href="https://www.mindtheproduct.com/the-product-experience/" target="_blank" rel="noopener noreferrer">The Product Experience homepage</a> for more information and more episodes!</li>
<li>Know the perfect guest? Great! <a href="https://mindtheproduct.typeform.com/to/oi0UyX" target="_blank" rel="noopener noreferrer">Suggest them here</a></li>
<li>Chat to us on <a href="https://twitter.com/MTPpod" target="_blank" rel="noopener noreferrer">Twitter</a> or in our dedicated <a href="https://mindtheproduct.slack.com/messages/CE13B3A23" target="_blank" rel="noopener noreferrer">Mind the Product #podcast Slack channel</a></li>
<li>Review us on your podcast app so that we can use your feedback to be better</li>
<li>Like our theme music? It&#8217;s Hamburg-based <a href="https://open.spotify.com/artist/1VMVuOfARzbrNK6mCJs14o?si=As_IFCusT8y7mRIRikgYLw" target="_blank" rel="&quot;noopener noopener noreferrer">Pau</a>, featuring ProductTank Hamburg’s Arne Kittler!</li>
</ul>
<h3>Our Hosts</h3>
<p>The Product Experience is hosted by Lily Smith and Randy Silver.</p>
<p><strong>Lily</strong> enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She&#8217;s currently Head of Innovation at Go Compare and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She&#8217;s worked on a diverse range of products &#8211; leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol (which now has 800+ members!) and runs ProductCamp in Bristol and Bath.</p>
<p><strong>Randy</strong> is a product consultant and coach who has been working as an interactive producer and product manager across the US and UK for nearly 20 years. A recovering music journalist and editor, he launched Amazon’s music stores in the US and UK, and has worked across sectors including museums and arts groups, online education, media and entertainment, retail and financial services. He’s held Head of Product roles at HSBC and Sainsbury’s, where he also directed their 100+-person product community. Randy&#8217;s book, <a href="https://outofowls.com/book" target="_blank" rel="noopener noreferrer"><em>What Do We Do Now? A Product Manager&#8217;s Guide to Strategy in the Time of COVID-19</em></a> is out now, with all profits going to COVID-19 relief efforts.</p>


core/freeform

Everything you need to know about impact-first product teams – Matt LeMay (Product coach and Author)

How and when to sunset features – Roni Ben Aharon (CPO, Craft.io, Booking.com, Wix)

How to lead product transformation at scale – Jo Wickremasinghe (CPTO, BPP)

Tried and tested AI tools for product managers – Dave Killeen (VP Product, Pendo)

Why product managers are getting fired – Dave Wascha (CPTO and Advisor)

What product leaders can learn from mergers and acquisitions – Vincent Jong (CPO, Dealfront)

How to structure your product org- Trisha Price (CPO, Pendo)

How Duolingo built an AI conversation bot – Zan Gilani (Principal Product Manager, Duolingo)

Public Service Product Management – Tom Loosemore on The Product Experience

ProductTank Pune

ProductTank Hyderabad

ProductTank Valencia

ProductTank Auckland

ProductTank Helsinki

ProductTank Barcelona

ProductTank Lomé

ProductTank Wellington

ProductTank San Diego

ProductTank Canberra

ProductTank Perth

ProductTank Hong Kong

ProductTank Bangkok

ProductTank Doha

ProductTank Tel Aviv-Yafo

ProductTank Baku

ProductTank Reston

ProductTank Raleigh

ProductTank Charlotte

ProductTank Washington

ProductTank Richmond

ProductTank Cluj-Napoca

ProductTank Zagreb

ProductTank Amsterdam

ProductTank Edinburgh

ProductTank Paris

ProductTank Hamburg

ProductTank München

ProductTank Manchester

ProductTank Bristol

ProductTank Oxford

ProductTank Madrid

ProductTank Des Moines

ProductTank Dallas

ProductTank Portland

ProductTank Curitiba

ProductTank Chicago

ProductTank Austin

ProductTank Philadelphia

ProductTank Montevideo

ProductTank São Paulo

ProductTank Los Angeles

ProductTank Gdansk

ProductTank Stuttgart

ProductTank Pittsburgh

ProductTank Bangalore

ProductTank Chennai

ProductTank Mumbai

ProductTank Fribourg

ProductTank Norwich

ProductTank Zürich

ProductTank Newcastle Upon Tyne

ProductTank Jacksonville

ProductTank Florianópolis

ProductTank Tallinn

ProductTank Denver

ProductTank San Francisco

ProductTank Sheffield

ProductTank Tokyo

ProductTank Valletta

ProductTank Bologna

ProductTank Vancouver

ProductTank Milano

ProductTank Columbus

ProductTank Belfast

ProductTank Montréal

ProductTank Seattle

ProductTank Lausanne

Product Management Foundations BST

Product Management Foundations ET

ProductTank Reading

ProductTank Bielefeld

Communication & Alignment BST

Communication & Alignment ET

ProductTank Frankfurt

ProductTank Bonn

Public Service Product Management – Tom Loosemore on The Product Experience

The Product Experience

Read more